China Ski Hotel

"Don’t be fooled by the Westin branding. Classic domestic hotel: looks good from a distance but rooms too hot and too dry, no way to control heating, fixtures and fittings falling apart, horrible smells coming from the plumbing, poor cleanliness, offensively bad coffee etc. Honestly, I suspect it’s no better or worse than the neighbouring hotels, just giving an honest review from a European perspective. Staff were very friendly though, and it’s very close to the ski area. Good restaurants...

"服務非常一般啦流，滑雪超方便。"

"Hotel checkin agent did ask me for a ¥2000 deposit even though I've paid in full by a valid credit card when I booked with Hotel.com on-line, but I insisted not to pay the deposit. It was really annoying and I considered it was a harassment. "

"Luxury hotel with excellent food and beverage options. Very helpful staff to help us with sightseeing and outdoor activities."

"酒店位於果松滑雪服務中心側，十分方便。 職員Seven對工作熱誠、主動，值得一讚！ 可是酒店提供的自助早餐比較差，食物種類太少，很多食物都不熱又不凍，如豆漿、中式包點、炒米粉等，很難接受。 晚餐只希望客人吃自助餐，但食物都是冷冷的，吃剩了又不會添加的。廚房不願意煮，只勸你吃自助餐，後來要酒店職員幫忙，煮房才願意煮⋯"

"From all the places I have been to in China, this place just stands out on top. The staff were super helpful, and everyone I talked to there could speak English. Here I want to make a special mention of Sunny and Evan at reception. They went out of their way to help us with rebooking our room, and to know more about the area and activities. The rooms are spacious and well kept, the food great, specially the buffet at night. The hotel and grounds are super beautiful, the waterfall pool...

"早朝フライト利用につき、前泊しましたが、エアポートホテルと言いながら、空港へのシャトルバスもなく、前日にタクシーを予約しましたが、チェックアウト時に慌ててタクシーを呼んでるような、日本人的にはダメなサービスのホテル。次はないですね。"