A little bit noisy during the party music & singing!!
Tin Po Paul
8/10
Not Provided
10/10
Great clean and the staff is amazing
Dean
於 2025 年 4 月住了 1 晚
10/10
Best hotel in Chattogram
Chayanon
於 2025 年 3 月住了 2 晚
8/10
Nitin
於 2025 年 2 月住了 1 晚
10/10
JEON JAE
於 2025 年 1 月住了 6 晚
8/10
KIM YI
於 2025 年 1 月住了 6 晚
10/10
Mr. Sentu Islam was great at helping and coordinating our needs promptly
Shuravi
於 2024 年 12 月住了 5 晚
10/10
Silke
於 2024 年 12 月住了 1 晚
6/10
1. Check-In: Wrongly charged the mini-bar expenses. Finally, front desk waived.
2. Dining Experience: Unfortunately, the overall service did not meet the standards of a 5-star hotel. At breakfast, coffee was not served despite ordering, and during the buffet dinner, I was asked to settle my bill within the first hour due to a crowded restaurant.
3. Room Amenities: The mini-fridge in my room was non-functional, and I chose not to request a replacement.
4. Pest Issues: I encountered mosquitoes in my room. After informing the front desk, anti-mosquito spray was applied.
5. Billing Confusion: My most significant issue occurred during my first meal at the Italian restaurant. After signing the bill with my room number, I received a call asking for credit card payment. Initially, I thought this was standard procedure. I requested the waiter to verify my guest status with the front desk, explaining my stay was registered with my passport. However, five minutes later, the waiter knocked on my door with a payment machine, insisting I settle the bill. This was both embarrassing and confusing, as I had already verified my status.
Despite my attempts to clarify, I felt pressured to pay after a long flight and a full day of meetings. When I contacted the front desk for clarity, I was told the issue was due to not providing a deposit, which I was never informed about at check-in. I emailed the hotel manager the following day but did not receive a response.
真實旅客
於 2024 年 10 月住了 1 晚
10/10
Pradeep
於 2024 年 8 月住了 3 晚
10/10
It was for my business trip.
Umme
於 2024 年 5 月住了 5 晚
6/10
Gurkabir
於 2024 年 7 月住了 2 晚
10/10
Garry
於 2024 年 3 月住了 4 晚
2/10
murai
於 2024 年 2 月住了 1 晚
10/10
Strongly recommend
Mahabubul
於 2024 年 2 月住了 1 晚
10/10
Strongly recommend.
Mahabubul
於 2024 年 2 月住了 2 晚
10/10
Md Motiur
於 2023 年 12 月住了 1 晚
6/10
Need major renovations
muhammad
於 2023 年 11 月住了 6 晚
10/10
George
於 2023 年 9 月住了 2 晚
10/10
The hotel has its good points as well as challenges. The room smelled like mildew and I had to ask for a room service menu. Food from room service was excellent although charging 520 TK for a Schweppes soda water is ridiculous. The Peninsula only charges 350 TK. Breakfast was okay with much of the hot food actually lukewarm. I really liked the carafe of drinkable water which is eco-responsible. The refrigerator in the room isn’t cold. The Thai massage I had was the best I’ve ever had including those I experienced in Thailand. Sharmeen was very thorough. Sorry guys, she only does massages for women.