Cardigan Cilgerran Castle Hotels

"We stayed in a family room for two nights and overall had a good stay. The room was comfortable with nice view, but housekeeping needs improvement. There were sweets left from the previous guest on arrival, the toilet had a bad smell with no refresher, and the toilet tissue was partially used and not properly replenished we ran out on the last day and eventually gave up calling reception. We also assumed housekeeping was daily, but it wasn’t, and we had to request service after running out of bin space. The spa was okay, but overall cleanliness could be better."

"Kitchen was stocked with bread, butter, milk and jam, which was lovely but there was NO tea or coffee. However, given how dirty some of the mugs were, that probably wasn't a bad thing. There were also dirty trays left in the oven and drawer. Rest of cottage was clean thankfully. However, frustrating as limited power points, and no shaver socket in bathroom for toothbrush. Bedroom door handle/latch was very stiff and hard to open. Shower temperature dial was also VERY stiff. It was stuck on boiling hot for ages and took two hands and a lot of effort to turn to a cooler temperature (and I'm young and fit!). No lights in car park: making it difficult when days are so short. I was very glad to leave!"

"Spotlessly clean room. Friendly, welcoming and helpful hosts. Bed extremely comfortable, Breakfast very good choice and tasty. If we have one criticism it’s that the room was small and the bathroom large but we understand the hosts will be rectifying that."

"Everything was good with the hot tub, plenty of towels and robes"

"Property was really nice, staff were very friendly."