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Hyatt Place Cleveland / Westlake / Crocker Park

3.0 star property
Pet-friendly Westlake hotel connected to a shopping centre, steps from Crocker Park

Choose dates to view prices

Photo gallery for Hyatt Place Cleveland / Westlake / Crocker Park

Exterior
Lobby
Meeting facility
Meeting facility
Property grounds
Hyatt Place Cleveland/Westlake/Crocker Park offers a continental breakfast and on-site shopping. Enjoy American cuisine at the restaurant and in-room WiFi. Relax at the indoor pool or visit the nearby Lake Erie Nature & Science Center.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Pool
  • Gym
The current price is HK$1,181
HK$1,388 total
includes taxes & fees
5 Nov - 6 Nov

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Room, 1 King Bed with Sofa bed

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed

9.6 out of 10
Exceptional
(15 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
4 bedrooms
Blackout curtains
Designer toiletries
  • 323 sq ft
  • 4 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed (High Floor)

9.2 out of 10
Wonderful
(5 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Separate bedroom
Blackout curtains
Designer toiletries
  • 323 sq ft
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed with Sofa bed, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, Accessible

10.0 out of 10
Exceptional
(1 review)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - queen
Designer toiletries
Shower/bath combination
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 Bedroom

Combined shower/bathtub, designer toiletries, hair dryer, towels

Room, 1 Bedroom

8.0 out of 10
Very good
(4 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Separate bedroom
Blackout curtains
Designer toiletries
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, Multiple Beds

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds

9.4 out of 10
Exceptional
(53 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - queen
Designer toiletries
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds (High Floor)

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds (High Floor)

9.6 out of 10
Exceptional
(10 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Sofa bed - queen
Separate bedroom
Blackout curtains
Designer toiletries
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, Multiple Beds, Accessible

Desk, laptop workspace, blackout curtains, iron/ironing board

Room, Multiple Beds, Accessible

7.8 out of 10
Good
(6 reviews)

Highlights

Air conditioning
Connecting rooms available
Fridge
Flat-screen TV
Blackout curtains
Sofa bed - queen
Designer toiletries
Shower/bath combination
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

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8.8 out of 10, Excellent, 270 reviews
The price is HK$3,318
HK$3,899 total
includes taxes & fees
9 Nov - 10 Nov
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About the area

Map
2020 Crocker Road, Westlake, OH, 44145

What's nearby

  • Crocker Park - 1 min walk - 0.0 km
  • Lake Erie Nature & Science Center - 5 min drive - 4.6 km
  • Huntington Beach - 6 min drive - 4.9 km
  • Westfield Great Northern Mall - 10 min drive - 7.1 km
  • Rocky River - 11 min drive - 9.5 km

Getting around

  • Elyria Station - 19 min drive
  • Cleveland Hopkins International Airport (CLE) - 22 min drive

Restaurants

  • ‪McDonald's - ‬12 min walk
  • ‪Chick-fil-A - ‬11 min walk
  • ‪The Cheesecake Factory - ‬4 min walk
  • ‪Starbucks - ‬3 min walk
  • ‪Kitchen Social - ‬2 min walk

About this property

Hyatt Place Cleveland / Westlake / Crocker Park

Hotel near Crocker Park
Located close to Lake Erie Nature & Science Center and Bay Lanes Bowling, Hyatt Place Cleveland / Westlake / Crocker Park provides a corner/local shop, shopping on-site and a garden. The on-site American cuisine restaurant, 24/7 Gallery Menu, offers breakfast, lunch and dinner. In addition to dry cleaning/laundry services and a fireplace in reception, guests can connect to free in-room WiFi.
You'll also find perks such as:
  • An indoor pool
  • Free self-parking
  • Continental breakfast (surcharge), an electric car charging station and a water dispenser
  • Smoke-free property, a 24-hour front desk and a front desk safe
  • Guest reviews speak highly of the helpful staff and proximity to shopping
Room features
All 110 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to perks such as free WiFi. Guest reviews highly rate the cleanliness rooms at the property.
Other conveniences in all rooms include:
  • Bathrooms with designer toiletries and shower/bath combinations
  • Fridges, coffee/tea makers and daily housekeeping

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Holiday Inn Express & Suites Cleveland West - Westlake by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
9.0 out of 10, Wonderful, 955 reviews
The price is HK$886
HK$1,041 total
includes taxes & fees
24 Nov - 25 Nov
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 11 for adults and USD 11 for children
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • 24/7 Gallery Menu
  • Coffee to Cocktails

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar in shower
  • Lift
  • Pool hoist on site
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 6 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:30 PM please contact the property in advance using the information on the booking confirmation
It is Hyatt's practice to enter any occupied guestroom a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of USD 100 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation

Children and extra beds

Children are welcome
3 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for continental breakfast: from approximately USD 11.00 for adults and from USD 11.00 for children
  • Pet fee: USD 100 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Hyatt Place Cleveland Westlake Crocker Park Hotel
Hyatt Place Cleveland Crocker Park Hotel
Hyatt Place Cleveland Westlake Crocker Park
Hyatt Place Cleveland Crocker Park
Hyatt Place Cleveland / Westlake / Crocker Park Ohio
Hyatt Place Cleveland / Westlake / Crocker Park Hotel
Hyatt Place Cleveland / Westlake / Crocker Park Westlake
Hyatt Place Cleveland / Westlake / Crocker Park Hotel Westlake

Frequently asked questions

Does Hyatt Place Cleveland / Westlake / Crocker Park have a pool?

Yes, this property has an indoor pool.

How much does it cost to stay at Hyatt Place Cleveland / Westlake / Crocker Park?

As of 1 Nov 2025, prices found for a 1-night stay for 2 adults at Hyatt Place Cleveland / Westlake / Crocker Park on 5 Nov 2025 start from HK$1,180.93, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Place Cleveland / Westlake / Crocker Park pet-friendly?

Yes, this hotel allows pets (limit 2 total). There's a fee of USD 100 per accommodation, per stay. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking at Hyatt Place Cleveland / Westlake / Crocker Park?

Self-parking is free at this property.

What time is check-in at Hyatt Place Cleveland / Westlake / Crocker Park?

Check-in start time: 3:00 PM; check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Hyatt Place Cleveland / Westlake / Crocker Park?

Checkout is at 11:00 AM.

Where is Hyatt Place Cleveland / Westlake / Crocker Park located?

Situated in the entertainment district, this hotel is steps from Crocker Park and 2.6 mi (4.2 km) from Lake Erie Nature & Science Center. Bay Lanes Bowling and Huntington Beach are also within 6 mi (10 km).

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Reviews

Hyatt Place Cleveland / Westlake / Crocker Park Reviews

9.2

Wonderful

9.4

Cleanliness

9.8

Location

9.4

Staff & service

9.0

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 738 out of 1000 reviews
Rating 8 - Good. 173 out of 1000 reviews
Rating 6 - Okay. 43 out of 1000 reviews
Rating 4 - Poor. 25 out of 1000 reviews
Rating 2 - Terrible. 21 out of 1000 reviews

Reviews

10/10 Excellent

Brad

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful location
Stayed 3 nights in Aug 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grear hotel with everyhting you need close by!
Stayed 1 night in Sep 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, property conditions & facilities
Really nice hotel in gr
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very large rooms and a comfortable seating area.
Stayed 2 nights in Aug 2025

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, convenient location, lots of food options
Stayed 3 nights in Jul 2025

10/10 Excellent

William

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location right in Crocker park. Very new facility.
Stayed 2 nights in Aug 2025

10/10 Excellent

Shuba

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our stay was wonderful! There were so many options for food and shopping! Everything was walkable from the Hyatt! The staff at the Hyatt were very warm and welcoming! We will be back if ever in Cleveland!
Stayed 2 nights in Jul 2025

10/10 Excellent

Laurie

Liked: Cleanliness, staff & service, property conditions & facilities
Nine
Stayed 2 nights in Sep 2025

10/10 Excellent

Nilanjan

Liked: Amenities, property conditions & facilities
We had a fantastic stay at the Hyatt Place. Amazing neighborhood, so was the hotel.
Stayed 1 night in May 2025

4/10 Poor

Scott

Liked: Cleanliness
Disliked: Property conditions & facilities
Front was torn up, no valet or help, place seemed a lot less nice than I thought it would be. I thought this was a 5 start hotel and it was more like 2-3. The room was nice but the rest was nothing and the staff did nothing. It was okay but the holiday inn is better
Stayed 2 nights in Sep 2025

8/10 Good

Susanne Leigh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I liked the clean and comfortable accommodation.
Stayed 1 night in Apr 2025

10/10 Excellent

Judith

Liked: Cleanliness, amenities, property conditions & facilities
great staff 5*
Stayed 2 nights in May 2025

10/10 Excellent

GUILLERMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente hotel
Stayed 6 nights in Jan 2025

10/10 Excellent

Amanda

Liked: Cleanliness, staff & service, property conditions & facilities
The staff is beyond excellent. They accommodated us so nicely. The manager is very nice and helped us with our needs. We love staying there and will continue to every time we visit Cleveland.
Stayed 2 nights in Apr 2025

4/10 Poor

Josh

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was great. Building was appropriate but for the cost of what my room was I expected a better hotel pool. Its actually laughable, plus there is no hot tub. I coukd have paid less and foubd better accomodations. Breakfast included too.
Stayed 3 nights in Jun 2025

10/10 Excellent

Nitza

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Apr 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very accommodating
Stayed 3 nights in Feb 2025

10/10 Excellent

Holly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay agaun

Very happy with my stay. Clean bc and comfortable. I especially like the bathroom although I wish it had an exhaust fan. I would definitely stay again.
Stayed 1 night in Mar 2025

6/10 Okay

Debbie

Convenient location. Pretty clean facility but disappointed that they are now charging for breakfast. Sometimes front desk is unattended so you have to wait for someone to help you. No detailed receipt offered at checkout. Will stay again because the good out weighs any other issues.
Stayed 1 night in Jun 2025

2/10 Terrible

Jacob

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
The floor had toenails and pills on it. There was hair in the tub. Dirt in the tub. The comforter on top had stains in them. Just disgusting.
Stayed 1 night in Jun 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our room was very clean. The customer service was great. Also, is close to shopping.
Stayed 2 nights in Dec 2024

10/10 Excellent

Kimberlee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

I love this hotel and the location! Everything you need for a fun Christmas shopping getaway!
Stayed 1 night in Dec 2024

10/10 Excellent

Erin

Liked: Amenities, property conditions & facilities
Great shopping and dining options
Stayed 1 night in Jul 2024

10/10 Excellent

Francis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Parking in a garage behind hotel- a walkway over to the hotel would have been nice as it is February and it is a bit of a walk from garage to hotel. Staff very nice.
Stayed 1 night in Feb 2025

10/10 Excellent

Kimberly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a pleasure and fun Staying at the hotel!
Stayed 1 night in May 2024