Staff at this hotel is excellent. Everyone is friendly and helpful. I think the free breakfast is nice and great they have oatmeal. The coffee is excellent.
I was disappointed this stay by the area around the pool not being as clean as past stays, and that some guests were smoking cigars in the pool area which is not allowed. As a single guest, I am uncomfortable confronting smokers so I wish the area was monitored a little more by staff. I did have to call the front desk one night at 11 pm to request that guests in the pool area by fire pits be more quiet as they were very loud and my room was close to the pool. Joey did take care of this. Workout room is nice. Cleaning and facilities staff are so kind and accommodating. I choose to stay at this hotel when I come to Cleveland.
Brooke
於 2025 年 7 月住了 5 晚
10/10 優異
Lauren
伴侶同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely, clean room and facility. Friendly, helpful staff.
Lauren
於 2025 年 7 月住了 2 晚
8/10 不錯
Crystal (Forney)
伴侶同遊
2025 年 7 月 13 日
讚好:整潔度和住宿狀況
不滿:職員與服務
Our visit overall was good. We had a rough start. We got there a little later in the evening and when I went to check in at the front desk I had to wait for like 10 minutes before someone came to the desk. Once she did she asked my last name and to see my ID. She took my ID and gave me room keys and said I was good. We got to our room. Found there to be no wash cloths anywhere in the room. My husband went back down to the front desk to ask for some and was told that they didn’t have any and in fact they had no extra towels we could try again in the morning. I went ahead and showered with what towels we had and when I got out the front desk had called asking for me to bring my ID and credit card back down because they got us mixed up with someone else and gave us the wrong room. They did not make us move but had to make new keys. During this I could hear the staff discussing how they had rooms not cleaned by the prior shift and staff using foul language and unprofessional behavior where guests could hear. It made for a horrible first impression. The rest of the stay was fine, but that initial impression made me question my choice to book this hotel for my trip.
Crystal
於 2025 年 7 月住了 5 晚
6/10 一般
Vivian
家人同遊
2025 年 7 月 12 日
讚好:設施服務
不滿:整潔度
Great area. The workers were nice enough. The room, as well as the hotel itself could use some touching up i.e. paint, patching, and carpeting. The hallways were not as clean as they should have been. The breakfast wasn't as hot as it should have been. We are seniors and showers would be easier to get in and out of. The air conditioner was noisy, the bathroom door squeaked, it was very hard to turn the shower on and off. It would also be more convenient to have liquid hand soap instead of a tiny bar soap. The room itself was a very good size and had everything needed.
Vivian
於 2025 年 7 月住了 5 晚
10/10 優異
Clarence
2025 年 7 月 11 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great all around property.
Clarence
於 2025 年 7 月住了 6 晚
10/10 優異
Jessie (Arnold)
親子同遊
2025 年 7 月 9 日
讚好:整潔度、設施服務和住宿狀況
The property was clean and the staff was extremely nice!
Jessie
於 2025 年 7 月住了 1 晚
6/10 一般
Chester
伴侶同遊
2025 年 7 月 8 日
讚好:整潔度和職員與服務
The toilet keep running b/c of a Leakey flapper. Someone tightened the shower handle that my wife was unable to start the shower w/o my forcefully turning it on.
Chester
於 2025 年 7 月住了 1 晚
8/10 不錯
Joshua (Oakdale)
伴侶同遊
2025 年 7 月 7 日
讚好:整潔度、設施服務和住宿狀況
Clean and quiet area. Little out of walking distance from restaurants and bars. Pool umbrellas missing parts so unable to keep them up. Staff was nice enough but barely looked up from phone tik told to tend to guests.
Joshua
於 2025 年 6 月住了 1 晚
4/10 欠佳
andrew
2025 年 7 月 7 日
讚好:職員與服務
不滿:住宿狀況
The property is dated, with many things scratched or broken. This property shouldn’t have the Marriott name on it. Much investment needs to be made to bring this property up to the level if the community in which it is located
andrew
於 2025 年 7 月住了 1 晚
10/10 優異
Roberta
家人同遊
2025 年 7 月 6 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Everything about my stay was fantastic. The staff is amazing and your 2nd shift FDA Is the bomb. Next time I’m in Cleveland this will be my choice of hotel.
Roberta
於 2025 年 7 月住了 3 晚
10/10 優異
DE VESE
2025 年 7 月 6 日
DE VESE
於 2025 年 7 月住了 3 晚
8/10 不錯
Thomas
2025 年 7 月 4 日
讚好:整潔度、設施服務和住宿狀況
Thomas
於 2025 年 6 月住了 3 晚
6/10 一般
Corletta
2025 年 7 月 3 日
讚好:整潔度、設施服務和住宿狀況
It’s was ok but I haven’t received my deposit yet
Corletta
於 2025 年 6 月住了 1 晚
10/10 優異
Kevin (Pawcatuck)
2025 年 7 月 1 日
讚好:整潔度、職員與服務和住宿狀況
Kevin
於 2025 年 6 月住了 9 晚
10/10 優異
Jenny
2025 年 7 月 1 日
讚好:整潔度、設施服務和住宿狀況
The staff was extremely courteous, accommodating, and very professional. The room was very tidy and spacious. The overall environment was clean and comfortable and the amenities available were impressive. I would highly recommend staying here to anyone. Thank you for the lovely stay!
Jenny
於 2025 年 6 月住了 2 晚
10/10 優異
Caprice
2025 年 6 月 29 日
Caprice
於 2025 年 6 月住了 2 晚
2/10 很差
ADRIAN
2025 年 6 月 29 日
讚好:職員與服務
不滿:住宿狀況
ADRIAN
於 2025 年 6 月住了 5 晚
10/10 優異
lewis
伴侶同遊
2025 年 6 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
The staff was awesome and The hotel was a very nice place to stay!
lewis
於 2025 年 6 月住了 1 晚
10/10 優異
Alexandra
2025 年 6 月 28 日
讚好:整潔度、職員與服務和住宿狀況
The location was convenient to the major expressways and the area was nice and quiet. The staff was very friendly and very helpful. I would recommend staying here and would definitely stay there again.
Alexandra
於 2025 年 6 月住了 5 晚
10/10 優異
Tom
2025 年 6 月 26 日
讚好:設施服務
Staff was incredibly helpful in the rooms were very clean
Tom
於 2025 年 6 月住了 1 晚
8/10 不錯
Shawnterra
2025 年 6 月 25 日
Shawnterra
於 2025 年 6 月住了 1 晚
10/10 優異
Kathy
伴侶同遊, 商務旅客
2025 年 6 月 22 日
讚好:整潔度、設施服務和住宿狀況
Quiet, Very clean, professionally outfitted with desk and multiple outlets. Then there's an area to eat and relax