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The Abbey Apartments By Barsala的評價

4 out of 5
The Abbey Apartments By Barsala
1900 Abbey Ave, Cleveland, OH

評價

8.4

很好

10 分評分，優異；22 則評價中有 14 則" "
8 分評分，不錯；22 則評價中有 4 則" "
6 分評分，一般；22 則評價中有 1 則" "
4 分評分，欠佳；22 則評價中有 0 則" "
2 分評分，很差；22 則評價中有 3 則" "

8.4/10 

整潔度

8.4/10 

設施服務

7.8/10 

住宿狀況

7.8/10 

環保程度

評價

2/10 很差

SILVIA ARABELLA

寵物同遊
不滿：整潔度、設施服務和住宿狀況
Llegué de madrugada por los vuelos demorados, obtener la llave fue imposible porque el código que me enviaron por correo era incorrecto; Sara, la encargada nunca contestó los mensajes de “emergencia”, un conductor de Uber me ayudó a contactarla para obtener un código válido. Me dieron un departamento sucio, tuve q lavar todo: platos, sábanas y toallas del asco que me dio. Lo promocionan como de lujo, en realidad los acabados son de muy baja y mala calidad, si estás un día quizá no lo notes, después lo harás…. Estuve un mes en un departamento con una sola ventana; en la recámara no hay ventanas, tienes que encender la luz todo el día si estás ahí. Mandé un mensaje enlistando todos los desperfectos, Sara nunca contestó porque supuestamente no tenía forma de contactarme por ser mi número “internacional”, si hubiera querido contactarme lo hubiera logrado enviándome un email, simple. Las rentas un día cuestan 6 mil dólares por mes, otro día cuestan 9 mil dólares por mes, otro día 5 mil dólares por mes, parece el mercado bursátil. Abusan de la gente que debe viajar a ese destino para ir a la Cleveland Clinic.
於 2024 年 4 月住了 26 晚
Barsala Customer Success Team 於 2024年5月28日的回應
Thank you for bringing this to our attention and we are sorry to hear that your recent stay did not meet your expectations. We understand how important it is to have a comfortable and secure environment, and we assure you that we will take your feedback seriously and work towards improving the quality of our services.

2/10 很差

Ramy

不滿：整潔度和住宿狀況
My car got broken in to
於 2024 年 5 月住了 2 晚
Barsala Customer Success Team 於 2024年5月6日的回應
We apologize for the inconvenience and thank you for bringing this matter to our attention. We understand how important it is to have a comfortable and secure environment, and we assure you that we will take your feedback seriously and work towards improving the quality of our services.

8/10 不錯

Matt (North Royalton)

讚好：整潔度、設施服務和住宿狀況
The property at that time was very new.
於 2024 年 3 月住了 2 晚
Barsala Customer Success Team 於 2024年5月3日的回應
Thanks for your feedback! We look forward to hosting you again in the future.

10/10 優異

Wanda (New York)

家人同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
A very clean and beautiful apartment.
於 2024 年 4 月住了 5 晚
Barsala Customer Success Team 於 2024年5月3日的回應
Thanks for your feedback! We look forward to hosting you again in the future.

10/10 優異

Michele

讚好：整潔度和住宿狀況
I really liked the property. It was beautiful. Would have liked a bigger option of cooking utensils (like a sharp knife) and possibly liquid hand soap, but that was a minor concern. Look forward to staying again soon!
於 2024 年 4 月住了 2 晚
Barsala Customer Success Team 於 2024年4月29日的回應
We appreciate your feedback. We're happy that you had a good stay and look forward to providing an improved experience for you next time.

8/10 不錯

Carlos

伴侶同遊
不滿：住宿狀況
I like that it was quiet, spacious and new. I did not like some areas that were not cleaned properly.
於 2024 年 4 月住了 2 晚
Barsala Customer Success Team 於 2024年4月29日的回應
Your feedback means a lot to us as we continuously strive to improve our services. We look forward to hosting you again in the future.

10/10 優異

Debi

讚好：整潔度、設施服務和住宿狀況
Great property! Good restaurants in the area. Within walking distance to Progressive Field.
於 2024 年 4 月住了 3 晚
Barsala Customer Success Team 於 2024年4月25日的回應
Thanks for your feedback! We look forward to hosting you again in the future.

10/10 優異

Nicola

於 2024 年 4 月住了 2 晚
Barsala Customer Success Team 於 2024年5月10日的回應
Thanks for your feedback! We look forward to hosting you again in the future.

10/10 優異

Julie

伴侶同遊, 商務旅客
讚好：整潔度、設施服務和住宿狀況
We absolutely loved the place, and that it was affordable. It was very clean and well maintained. A few improvements to note is the check in process needs to be made easier. It did take us a while to get ahold of someone to get the stuff we needed to check in. Once we did get ahold of someone they was very helpful. Also it would be great if they could make the furniture more comfortable. Overall it was a great place, and we would definitely recommend!
於 2024 年 4 月住了 2 晚
Barsala Customer Success Team 於 2024年4月21日的回應
We appreciate your feedback. We're happy that you had a good stay and look forward to providing an improved experience for you next time.

2/10 很差

Lisa

不滿：整潔度和住宿狀況
This is a first for me, but I need to address the fact that there was a bullet found in the dryer. Aside from that, the lint trap looked like it hadn’t been cleaned out in months. The mattresses were wrapped in plastic and taped together. One towel was left for two people and we had to go out and buy our own hand soap. Like come on, do better.
於 2024 年 4 月住了 5 晚
Barsala Customer Success Team 於 2024年4月15日的回應
We are sorry to hear that your recent stay did not meet your expectations. We understand how important it is to have a comfortable and secure environment, and we assure you that we will take your feedback seriously and work towards improving the quality of our services.

6/10 一般

Carol

讚好：整潔度和住宿狀況
於 2024 年 4 月住了 3 晚
Barsala Customer Success Team 於 2024年4月15日的回應
We're sorry that your stay did not meet your expectations. We appreciate your feedback.

8/10 不錯

Amy

家人同遊
讚好：整潔度、設施服務和住宿狀況
Apartment was very nice, clean & new features. In a great neighborhood. Management was helpful to get a plumbing issue resolved.
於 2024 年 4 月住了 2 晚
Barsala Customer Success Team 於 2024年4月8日的回應
Thanks for your feedback! We look forward to hosting you again in the future.

8/10 不錯

Teri (Beloit)

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
We would stay here again. The bedroom and living area were spacious. With the building being new, there was a sulphur odor coming from the hot water heater.
於 2024 年 4 月住了 2 晚
Barsala Customer Success Team 於 2024年4月5日的回應
Your feedback means a lot to us as we continuously strive to improve our services. We look forward to hosting you again in the future.

10/10 優異

Sybil

伴侶同遊
讚好：整潔度、設施服務和住宿狀況
The place was great! It is very new, we were told we were one of their first guests, so they were still working out some things and that if there was anything we needed to just reach out. Great communication with their local hospitality manager. And after realizing our fridge was never plugged in once we got there (we had some groceries so we needed access to fridge) they moved us to an even nicer unit. The place was wonderful. My boyfriend and I wanted to stay there forever!
於 2024 年 3 月住了 2 晚
Barsala Customer Success Team 於 2024年3月31日的回應
We're happy to hear that you enjoyed your recent stay with us. Thank you for your business and we look forward to welcoming you back in the future