Very expensive but no electricity !Very disappointed !
Yan
於 2022 年 7 月住了 1 晚
10/10 優異
Samuel King
2025 年 7 月 23 日
讚好:整潔度、職員與服務和住宿狀況
Real nice!
Samuel King
於 2025 年 7 月住了 1 晚
10/10 優異
carlton
2025 年 7 月 12 日
The staff
carlton
於 2025 年 6 月住了 4 晚
10/10 優異
Larry
2025 年 5 月 8 日
讚好:整潔度、職員與服務和住宿狀況
Larry
於 2025 年 5 月住了 1 晚
10/10 優異
Deborah
2025 年 5 月 7 日
讚好:整潔度、職員與服務和住宿狀況
The walk thru tunnel to see the Cavs
Deborah
於 2025 年 5 月住了 3 晚
6/10 一般
Anthony
2025 年 4 月 6 日
Anthony
於 2025 年 4 月住了 1 晚
10/10 優異
Scott
2025 年 3 月 30 日
讚好:整潔度、職員與服務和住宿狀況
Great stay. We will be back
Scott
於 2025 年 3 月住了 1 晚
2/10 很差
Meghan
2025 年 3 月 28 日
Very poor communication with hotel front desk staff prior to arrival.
Meghan
於 2025 年 3 月住了 1 晚
10/10 優異
Harut
2025 年 3 月 21 日
Harut
於 2025 年 1 月住了 3 晚
10/10 優異
Brianna
2025 年 3 月 14 日
Brianna
於 2025 年 3 月住了 1 晚
10/10 優異
Brian
2025 年 1 月 14 日
讚好:整潔度、職員與服務和住宿狀況
Brian
於 2024 年 12 月住了 1 晚
10/10 優異
Robert
商務旅客
2024 年 11 月 30 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Great night get away
We had a very nice stay here , very nice and friendly staff
Would definitely stay again
And good drink choices
Robert
於 2024 年 11 月住了 1 晚
10/10 優異
Greg
2024 年 11 月 15 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Greg
於 2024 年 11 月住了 1 晚
10/10 優異
Timothy
多人同遊
2024 年 10 月 14 日
讚好:職員與服務和住宿狀況
The staff was really nice and helpful, very clean and upscale dinning and atmosphere. The room was excellent!!
Timothy
於 2024 年 10 月住了 2 晚
2/10 很差
Greg
家人同遊, 親子同遊
2024 年 8 月 4 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
When I booked this hotel I expected exceptional service and quality that comes with the Ritz Carlton name and brand.
I had asked several times prior to arrival for a roll away bed to be placed in the room. Upon check in at the desk I was told a roll away would be in the room and watched the employee even write it down. I was told not to worry it would be in the room once it was ready. After waiting past 4:00 to get the room we went upstairs and still no roll away bed. After waiting a few minutes I called again and the gentleman that answered said it would be in the room
In a few minutes and not to worry. Yet again no bed came. I called again before I left the room for dinner was told
It would be in the room when I got back. Come back to the room two hours later and yet again no roll away. Now I call again before going out for the night and this time I’m told not to worry it will be there when we arrive back. Would you like a guess what wasn’t in the room when we arrived back for the night. No roll away! Now at this point where we are tired ready for bed I call again and told it will be up shortly. After waiting and waiting and waiting it was enough. We made a make shift bed with pillows and slept on the floor. Wow! What a great ritz Carlton experience. Sleeping on the floor!
Next issue. Walking into the room for the first time the smell of marjuana was so potent and horrible. Upon asking house keeping several times for help nothing again was done to remove the smell.
This
Greg
於 2024 年 8 月住了 1 晚
10/10 優異
Timothy
2024 年 6 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Only stayed one night but very much enjoyed this hotel
Timothy
於 2024 年 6 月住了 1 晚
8/10 不錯
Thomas
2024 年 6 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Thomas
於 2024 年 6 月住了 1 晚
10/10 優異
Thomas (Barrington)
伴侶同遊
2024 年 5 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Magnificent hotel in the center of Cleveland. Outstanding views, friendly efficient service. Best chef in the midwest.
Thomas
於 2024 年 5 月住了 1 晚
10/10 優異
joe
2024 年 5 月 17 日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
joe
於 2024 年 5 月住了 1 晚
10/10 優異
Elizabeth
家人同遊
2024 年 4 月 7 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the staff and the facilities
Elizabeth
於 2024 年 3 月住了 1 晚
10/10 優異
Ivonne
2024 年 4 月 4 日
讚好:整潔度、職員與服務和住宿狀況
Ivonne
於 2024 年 4 月住了 1 晚
6/10 一般
ronnie (richmond hill)
家人同遊
2024 年 3 月 22 日
讚好:整潔度
不滿:設施服務
Hallways smell of smoke, unsavoury mall downstairs, probably the worst ritz you will ever stay in
ronnie
於 2024 年 3 月住了 1 晚
10/10 優異
Gary
商務旅客
2024 年 3 月 22 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Lovely rooms and staff. Had a great bar and room service with great food