First off, the lady at check in was VERY RUDE. She didn’t give me any info about check out times, location or the room and very short. The lobby was in the middle of the building so you had to walk through a breezeway before getting to it. The building smelled like weed and the area was NOT a safe neighborhood like posted in the reviews. The room was hot because the AC unit was turned off. Besides that the room was decent and the bed was comfortable.
Ricarda
於 2025 年 7 月住了 1 晚
8/10 不錯
Sarah
伴侶同遊
2025 年 7 月 19 日
讚好:職員與服務
Easy on and off the highway. About 25 min from downtown Cleveland. Staff was very friendly. Property had some things out of date/not working but overall pretty good stay.
Sarah
於 2025 年 6 月住了 1 晚
2/10 很差
Patrick
商務旅客
2025 年 7 月 9 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Made a reservation online. Once onsite, the woman at the desk seemed to have problems woth their computer system. After about 30 minutes, she hands my id back and says she doesnt have any rooms. I told her i understood and asked how they would do a refund? She said to call the morning manager and they could take care of it.
It has been several calls and being told to call back for a different manager. The last guy i spoke with said they can't give a refund. This whole situation just seems very shady and i would never recommend anyone trying to do business with them or staying there. Just an unfortunate chain of events ending up with with me losing money on a situation that wasn't my fault.
Patrick
於 2025 年 6 月住了 1 晚
6/10 一般
John
伴侶同遊
2025 年 7 月 8 日
讚好:設施服務和住宿狀況
Nice large attractive room with microwave and mini refrigerator. Metered Level 1 and Level 2 electric charging stations would be nice.
John
於 2025 年 6 月住了 4 晚
2/10 很差
Margaret
親子同遊
2025 年 7 月 8 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
STAY AWAY! We arrived at 1 am tired as dogs with a baby and that's when the horror began: undescribable smell, stained sheets, lady at the front desk who is extremely rude and looked like I was scared to take the room key from her. Of course we didn't stay, so far no refund! We were called a "n..er" word by a man who broke a fight with his wife on the hallway and our baby was shaking- she was that scared! What a nightmare!
Margaret
於 2025 年 7 月住了 1 晚
4/10 欠佳
Brianna
伴侶同遊
2025 年 7 月 5 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Hot tub wouldnt get warm enough to even sit in
Brianna
於 2025 年 7 月住了 1 晚
8/10 不錯
Courtney
2025 年 7 月 4 日
Courtney
於 2025 年 7 月住了 2 晚
6/10 一般
Bhanupriya
2025 年 7 月 3 日
不滿:整潔度
Bhanupriya
於 2025 年 6 月住了 1 晚
4/10 欠佳
Dan
商務旅客
2025 年 6 月 30 日
不滿:整潔度、職員與服務、設施服務和住宿狀況
Came in late and staff was dirty and couldn't speak up. Staff was rude to folks and not welcoming. Office was more like checking into a jail than a motel.
Lobby was a mess and hard to find.
It was a "cheap" place to sleep, but did not inspire confidence that it was safe or clean.
Dan
於 2025 年 6 月住了 1 晚
6/10 一般
William
2025 年 6 月 29 日
不滿:設施服務和住宿狀況
It wasn't a bad hotel. I just woke up to a cherry picker running at 9 am. Also the wifi did not work all weekend.
William
於 2025 年 6 月住了 2 晚
8/10 不錯
Iysha
2025 年 6 月 29 日
Iysha
於 2025 年 3 月住了 1 晚
8/10 不錯
brian
家人同遊
2025 年 6 月 28 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
They're renovating the place but it is nice. Great for the money. Just no extras, no swimming pool, no breakfast. They do have coffee. It's an older hotel they're trying to fix up. I would definitely stay there again
brian
於 2025 年 6 月住了 1 晚
6/10 一般
Kevin
2025 年 6 月 24 日
Smells of smoke and noisy
Kevin
於 2025 年 6 月住了 2 晚
8/10 不錯
Kimberly
2025 年 6 月 19 日
Stayed there a few times always clean inside room hallways do have an odor but it doesnt smell in actual room i appreciate that they don’t require a deposit and there’s always availability.
Kimberly
於 2025 年 6 月住了 3 晚
8/10 不錯
Lisa
2025 年 6 月 17 日
讚好:整潔度、職員與服務和住宿狀況
I was there literally to sleep, shower and go. I got in late and I left early so I really saw nothing around, but it was totally adequate for all my needs.
Lisa
於 2025 年 6 月住了 1 晚
8/10 不錯
robert
2025 年 6 月 16 日
robert
於 2025 年 4 月住了 1 晚
10/10 優異
Brayan
2025 年 6 月 10 日
Yes
Brayan
於 2025 年 6 月住了 1 晚
10/10 優異
Heather
2025 年 6 月 9 日
讚好:整潔度
Heather
於 2025 年 6 月住了 1 晚
8/10 不錯
Tevon
伴侶同遊
2025 年 6 月 9 日
讚好:整潔度、設施服務和住宿狀況
Nice and fast check in
Tevon
於 2025 年 6 月住了 1 晚
2/10 很差
Roberta
2025 年 6 月 9 日
不滿:整潔度、職員與服務和住宿狀況
Roberta
於 2025 年 6 月住了 1 晚
6/10 一般
Chandler
2025 年 6 月 8 日
不滿:住宿狀況
Police were there twice during my stay and I did like that the hot water lasted a long time
Chandler
於 2025 年 6 月住了 2 晚
10/10 優異
shanita
2025 年 6 月 8 日
讚好:整潔度、職員與服務和住宿狀況
Just need upgraded tvs and the pool open.
shanita
於 2025 年 6 月住了 1 晚
6/10 一般
Neil
2025 年 6 月 6 日
不滿:住宿狀況
Honestly, next time in Willoughby I’ll pay more for a better place. The room was basic, and everything was clean. Apparently, this used to be a Motel 6, based on the Wi-Fi address and password.
Neil
於 2025 年 5 月住了 2 晚
8/10 不錯
Michele
家人同遊
2025 年 6 月 5 日
讚好:整潔度和住宿狀況
Simple, clean, reasonably priced with food places and a CVS in walking distance.