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HOTEL EL DORADO

3.0 star property
Travelers start their day with a hearty breakfast buffet at this strategically located hotel where both business and leisure needs are easily met.

Choose dates to view prices

El Dorado Hotel combines upscale comfort with practical convenience. Guests enjoy a breakfast buffet each morning and stay connected with in-room WiFi. The property offers helpful dry cleaning/laundry services and maintains a business center that's available around the clock.

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast included
  • Parking included
  • Free Wi-Fi
  • Business services
  • Laundry room
  • Housekeeping
The current price is HK$479
HK$479 total
1 Jun - 2 Jun
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
Prior to arrival, you must complete online registration via a secure link
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and outdoor lighting

We should mention

No pets and no service animals are allowed at this property
Free in-room WiFi has a 15-device limit; WiFi in public areas is also free and has a 15-device limit

Frequently asked questions

Is HOTEL EL DORADO pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at HOTEL EL DORADO?

As of 21 May 2026, prices found for a 1-night stay for 2 adults at HOTEL EL DORADO on 1 Jun 2026 start from HK$479, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at HOTEL EL DORADO?

Self-parking is free at this property.

What time is check-in at HOTEL EL DORADO?

Check-in start time: 3:00 PM; check-in end time: anytime.

What time is check-out at HOTEL EL DORADO?

Checkout is at noon.

Where is HOTEL EL DORADO located?

Located in the heart of Concepción, this hotel is within a 10-minute walk of Plaza de la Independencia and Catedral de la Santisima Concepcion. Casa del Arte and Parque Ecuador are also within 15 minutes. Concepción Station is 17 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

8.2

Very good

8.6

Cleanliness

7.2

Amenities

9.6

Staff & service

7.8

Property conditions & facilities
Rating 10 - Excellent. 32 out of 72 reviews
Rating 8 - Good. 21 out of 72 reviews
Rating 6 - Okay. 12 out of 72 reviews
Rating 4 - Poor. 4 out of 72 reviews
Rating 2 - Terrible. 3 out of 72 reviews

Reviews

Verified

8/10 Good

Bianca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good breakfast, nice property, professional staff
Stayed 2 nights in Apr 2026
Verified

10/10 Excellent

Amy J

Liked: Cleanliness, amenities, communication
Outstanding customer service, friendly staff, nice, clean rooms in excellent condition (I’ve stayed 3 times in 3 different rooms), great breakfast, great restaurant, excellent location with everything you need right outside the door.
Stayed 4 nights in Jan 2026
Verified

10/10 Excellent

William

Liked: Cleanliness, check-in, communication, listing accuracy
Staff was great. Best location near everything. Hotel is dated, but great service and best staff make it a great stay. We will return.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Thomas Andre

Liked: Cleanliness, property conditions & facilities, communication
Traditional hotel in the civic center of Concepción. 24 hours garage/courtyard parking. Friendly staff, clean hotel, while room with carpet. Old bed/soft mattress.
Stayed 1 night in Apr 2025
Verified

10/10 Excellent

Shawn

Liked: Cleanliness, room comfort, communication

Unique experience

This hotel was not what we expected. It is older and it shows. Still, the beds were comfortable. The rooms are very clean. The staff are great! We liked the food very much. We stayed only one night but it was memorable.
Stayed 1 night in Oct 2024
Verified

8/10 Good

Julita

Liked: Cleanliness, amenities, property conditions & facilities, communication
We arrived before checkin and were allowed to get in our room, nice after a long flight. Parking was easy off the street and in a secure lot and the bellman helped us with our bags right away. At night a nearby restaurant was a great choice to walk to and there was a bank across the street to get a good exchange from US $ to pesos. The next night we ate at the hotel restaurant which was fine. Their breakfast each morning started our day’s adventures.
Stayed 2 nights in Nov 2024
Verified

8/10 Good

Timothy

Liked: Cleanliness
Hotel El Dorado is a bit run down but honestly is a fine value for the money. Our beds were comfortable and the sheets clean. The breakfast was not great but had enough options for most. The hotel is on one of Concepcion’s central streets, but it wad not particularly lively during our weekend nights there. Oh, there is no air conditioning, but a window opens in each room, and that was good enough.
Stayed 2 nights in Jan 2025
Verified

6/10 Okay

Philip

Liked: Cleanliness, communication
Disliked: Property conditions & facilities
Very nice people. The bed was very comfortable. The bathroom is setup pretty crazy. The radiator on the wall is right next to the toilet. I where are you could easily get burned on. Because the control valve is stripped off. Between the tub door, able to close the door. The radiator in the back is to fall off the wall control the heat on them also.
Stayed 2 nights in Aug 2023
Verified

10/10 Excellent

Cyndal

Liked: Cleanliness, amenities, property conditions & facilities, communication
The hotel was amazing! Rocio at the front desk was incredible and the waiters are as well. We had an amazing trip
Stayed 11 nights in Dec 2025
Verified

8/10 Good

Jesus

Liked: Cleanliness, amenities, property conditions & facilities, communication
The room was clean. The staff was very friendly and helpful. Good location. Good WiFi connection. Good breakfast. Overall, a pleasant experience.
Stayed 8 nights in Nov 2025
Verified

4/10 Poor

Constanza

Liked: Communication
Disliked: Cleanliness, amenities
Dirty, no air conditioner, too noisy second floor, horrible steet view. Of course is ok if you need to save money.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Mauricio

Liked: Cleanliness, property conditions & facilities, communication
Best to stay in Downtown Concepcion. Compare to El Araucano this has a real parking lot. That's what make the difference.
Stayed 1 night in Jan 2025
Verified

8/10 Good

Henry

Liked: Cleanliness, room comfort, communication
Breakfast was a bit underwhelming. Staff were friendly and courteous.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

THOMAS

Liked: Cleanliness, amenities, property conditions & facilities, communication
Excellent staff. Very attentive.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

Nayana B

Liked: Cleanliness, room comfort, communication
It's amazing!!!
Stayed 4 nights in Oct 2024
Verified

6/10 Okay

Yun Sil

Disliked: Communication

Terrible Wi-Fi connection, and customer service

Wi-Fi connection at my room was terrible, and when I communicated this to the front desk, they did not believe me, saying that nobody else has complained. I won’t recommend it!
Stayed 5 nights in Jan 2024
Verified

6/10 Okay

William

Liked: Staff & service
La tina se subía, habían hongos en los marcos de las ventanas, siempre faltaba papel higiénico y tuve que bajar a pedir, me quede por 4 dias con 1 persona mas y obviamente lo acabamos
Stayed 3 nights in Apr 2026
Verified

2/10 Terrible

Fatna

Liked: Communication
Disliked: Cleanliness, listing accuracy
Vieil hôtel, veille chambre, vieille télé, moquette au sol dans la chambre, pas d'électricité dans la chambre. Beaucoup de bruit ...parking gratuit
Stayed 1 night in Mar 2026
Verified

2/10 Terrible

PAULA

Disliked: Cleanliness, amenities, communication
Pésima atención al cliente, maltrato y deficiencias en el servicio – Reserva Hotels.com A la Gerencia del Hotel El Dorado Concepción: Por la presente, presento un reclamo formal en contra de la recepcionista Rocío Guevara, por su comportamiento inaceptable, falta de ética profesional y altanería durante nuestra estancia iniciada el pasado 7 de febrero de 2026. Detalle de los hechos: Trato irrespetuoso y falta de soluciones: Al momento de nuestro arribo, la Sra. Guevara se comportó de forma hostil y prepotente. Ante nuestra demora por fuerza mayor (múltiples accidentes y congestión extrema en la ruta Santiago-Concepción), su respuesta fue recriminar de forma altanera que "no hubiéramos llamado", ignorando que la reserva ya se encontraba totalmente pagada. Cuestionamiento del canal de venta: La recepcionista cuestionó de manera impertinente por qué no reservamos directamente con el hotel, denostando el uso de la plataforma Hotels.com. Es inaceptable que un funcionario hostigue al cliente por utilizar canales oficiales de venta que el propio hotel pone a disposición para su oferta comercial. Asignación de habitación en represalia: Si bien finalmente se nos entregó habitación, se percibió una clara actitud de revancha. Se nos asignó una habitación en condiciones deplorables: de tamaño reducido, sin aire acondicionado, con una contaminación acústica insoportable proveniente de la recepción y con un flujo constante de agua, (ruido de cañerías/filtración) q impidió el descanso
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Paulo

Liked: Cleanliness, property conditions & facilities, communication
Estuvo bien
Stayed 1 night in Jan 2026
Verified

6/10 Okay

Lorena

Las camas no son muy confortables
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Richard

Liked: Cleanliness, amenities, communication
El personal a cargo de la recepcion muy atentos, el personal de aseo impecable, en especial al señor a cargo cafeteria una gran persona, genial la estadia.
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

victor hugo

Liked: Cleanliness, amenities, property conditions & facilities, communication
La hanitacion barbarba y la atencion de los los chios,tiernos y muy atentos
Stayed 2 nights in Nov 2025
Verified

8/10 Good

Rodrigo

Liked: Cleanliness, communication
habitacion antigua pero bien mantenida, deayuno impecable, agradable en general
Stayed 1 night in Oct 2025
Verified

4/10 Poor

Guilherme

Disliked: Cleanliness, room comfort, communication
Quarto muito claro sem blackout, cama e travesseiros desconfortáveis. Banheiro muito antigo.
Stayed 7 nights in Sep 2025