Assigned a room a long walk away with stairs up & down. No offer to help with luggage. Room door not self closing, had to be slammed. Housekeeping walked in with do not disturb sign out. Older property. Restaurant closed. We are able bodied but handicapped could not stay here.
Julia
於 2025 年 7 月住了 2 晚
8/10 不錯
Bruce
伴侶同遊
2025 年 7 月 25 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Near transportation system and major attractions. Hotel's front desk staff are courteous and helpful. Rooms are nice and spacious.The bath tub is high and slippery and therefore a bit hard to get in and out. Breakfast was simple, but adequate. It would be good to have a dresser with drawers to be able to unpack our suitcases.
Bruce
於 2025 年 7 月住了 4 晚
8/10 不錯
John (Marietta)
2025 年 7 月 23 日
讚好:職員與服務和住宿狀況
Junior suite was very nice
John
於 2025 年 7 月住了 3 晚
8/10 不錯
Charlotte (Washington)
2025 年 7 月 21 日
讚好:整潔度、職員與服務和住宿狀況
Beautiful lobby and great location; very nice breakfast. Bathtub was a problem, too difficult to access.
Charlotte
於 2025 年 6 月住了 6 晚
10/10 優異
Kalambayi
伴侶同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
I loved the location which is near all major activities and the willingness to help by the hotel staff.
Kalambayi
於 2025 年 7 月住了 3 晚
10/10 優異
Jia-en
伴侶同遊
2025 年 7 月 20 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Great location, impeccably clean rooms and very friendly staff. Highly recommended!
Jia-en
於 2025 年 7 月住了 2 晚
8/10 不錯
Emmanuel
伴侶同遊
2025 年 7 月 19 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Hotel très bien placé. Chambre un peu petite mais très propre
Location de vélo à l hôtel très pratique
Emmanuel
於 2025 年 7 月住了 3 晚
10/10 優異
Jamie
多人同遊
2025 年 7 月 18 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Such a great location, quiet, and comfortable. Easy walk to public transportation + so much to do around the property. The staff is very helpful + friendly. Definitely recommend & would stay here again.
Jamie
於 2025 年 7 月住了 4 晚
6/10 一般
sarah
家人同遊
2025 年 7 月 17 日
Didn’t like the bedding, very thin mattress when worse pillows which were aware and small and not comfortable at all
sarah
於 2025 年 7 月住了 3 晚
8/10 不錯
janinne
2025 年 7 月 17 日
讚好:整潔度、職員與服務和住宿狀況
Hotel was beautiful, great location, staff were very friendly. Would stay again.
janinne
於 2025 年 7 月住了 4 晚
4/10 欠佳
Terresa
商務旅客
2025 年 7 月 17 日
不滿:整潔度和住宿狀況
worst housekeeping I had ever experienced in my life. In my five days stay, two days they forgot to clean the room, even with please clean the room sign on. Other time they forgot the towels, drinking glasses and coffee cup.
Terresa
於 2025 年 7 月住了 5 晚
10/10 優異
Stevens
家人同遊
2025 年 7 月 17 日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Loved the structure-architecture of the hotel and especially the location - we were so close (walking) to so many attractions in Copenhagen
Stevens
於 2025 年 7 月住了 2 晚
10/10 優異
Andrew
2025 年 7 月 13 日
讚好:整潔度、職員與服務和住宿狀況
The Phoenix was located perfectly for walking to the Palace, Nye Haven for dining and so many shops. Great place!
Andrew
於 2025 年 7 月住了 4 晚
8/10 不錯
Robert
2025 年 7 月 13 日
讚好:整潔度、設施服務和住宿狀況
The location was very central.
Robert
於 2025 年 7 月住了 4 晚
2/10 很差
Gil
商務旅客
2025 年 7 月 13 日
不滿:設施服務和住宿狀況
Sub par in every respect. Bed uncomfortable. Floor slanted.
Gil
於 2025 年 7 月住了 2 晚
10/10 優異
Shannon
家人同遊, 多人同遊
2025 年 7 月 11 日
讚好:整潔度、職員與服務和住宿狀況
Great location, 2 city blocks to everything you want to see. Staff was very friendly, rooms were clean and quiet. Would definitely stay again.
Shannon
於 2025 年 7 月住了 4 晚
8/10 不錯
Christine
2025 年 7 月 9 日
讚好:整潔度和住宿狀況
Easy, great stay at a centrally-located hotel. Only major con is the way the room is set up - there’s only really space to lay your luggage out in the front of the room, and the bathroom door doesn’t stay open so I needed to use my luggage to keep the door open. Also, the mini bar people come pretty early like 9AM.
Christine
於 2025 年 7 月住了 5 晚
8/10 不錯
Dean
2025 年 7 月 8 日
讚好:整潔度和住宿狀況
The bed was one of the best we have slept in. The bath tub was very small. We booked a room with access to the Executive Lounge. I would not recommend the extra expense as there is not much of a selection of items. Other than that the hotel is in an amazing location and the staff was friendly.
Dean
於 2025 年 7 月住了 3 晚
8/10 不錯
Jane Susan
2025 年 7 月 7 日
Jane Susan
於 2025 年 6 月住了 4 晚
8/10 不錯
CHANGBIN
2025 年 7 月 6 日
CHANGBIN
於 2025 年 6 月住了 2 晚
6/10 一般
Isabella (New York)
伴侶同遊
2025 年 7 月 4 日
讚好:整潔度
I would have given this otherwise lovely hotel a higher rating. But there was NO means of accessing the hotel’s entrance, lobby area on level ground. Guests needed to use STEPS to get up to lobby. Plus a few more to reach my room. This posed a challenge for anyone who used a mobility device (in my case, a Rollator walker.) as well as anyone with heavy luggage.It was NOT mentioned on Expedia website (nor their own website) that the property was not wheelchair accessible.
Isabella
於 2025 年 6 月住了 5 晚
10/10 優異
mark
2025 年 7 月 4 日
讚好:整潔度和住宿狀況
Had a lovely corner suite with lounge access. Snacks and food in the lounge could have much better.