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"The hotel was well located but tired... clean enough... if I returned to Memphis I would probably look for something a little nicer. "

"Always kind staff and very clean rooms and an excellent location for shopping!"

"Amazing experience. I wish we had more time there"

"As a single mother traveling alone with three children, the valet parking being full was quite the disappointment and was one of the options that inspired me to book at this location. Check in was slow and very busy but understandable but again, not ideal with a wriggly, cranky toddler. AC never cooled to my desired comfort level and both older kids complained that it was hot, toddler was sweating. One bed was broken as in sunken in on one whole side of mattress and squeaky/could feel springs. Overall not the worst but certainly not the best. Would prob still book again if needed to stay close to the convention center as the skywalk over is just too convenient not to. Otherwise, if just simply staying in Memphis for other reasons, I’d prob try somewhere else for better luck."

"did not check"

"I asked for a non-smoking room, the person across the hall in their room smoked pack for three full days. I had to put a towel at the bottom of my door, so the smell would not come in. This was very disappointing. I have breathing issues. I asked for a non-smoking room for a reason. The toilet quit working on the last day. The TV remote didn’t work. We had to get a new one. The sink didn’t have a plunger, which was an issue for my husband‘s contacts. The Hallway that we were in didn’t look like it had been vacuumed in a couple of weeks although that could’ve been because the people that were across the hall smoking pot for three days straight would leave their garbage out in the hallway. "

"We never got out of room but it was nive"

"Ok"

"Room was great front desk staff not so much housekeeping was outstanding "