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Galaxy Hotel

Photo gallery for Galaxy Hotel

Exterior
Sun-loungers, beach umbrellas, beach towels
5 outdoor pools, pool cabanas (surcharge), pool umbrellas
Water park
Water park

Overview of Galaxy Hotel

Galaxy Hotel

5.0 star property

9.2/10 Wonderful

Popular amenities

  • Pool
  • Free WiFi
  • Parking included
  • Free airport shuttle
  • Air conditioning
  • Restaurant
Map
Estrada da Baia de Nossa Senhora, Da Esperanca, Cotai

Explore the area

  • Popular LocationVenetian Macao Casino6 min walk
  • Popular LocationCity of Dreams16 min walk
  • Popular LocationMacau Jockey Club19 min walk
  • AirportMacau (MFM-Macau Intl.)5 min drive

Room options

About this area

Cotai

In the entertainment district, Galaxy Hotel is in an area with great shopping. Macau Tower and Senado Square are notable landmarks, and if an activity is on the agenda, visit Macau Fisherman's Wharf. Travelling with kids? Consider Qube at the Venetian, or check out an event or a game at Macau Olympic Complex (Macau Stadium).

What's nearby

  • Venetian Macao Casino - 6 min walk
  • Cotai Strip - 8 min walk
  • Rua do Cunha - 9 min walk
  • City of Dreams - 16 min walk
  • Macau Jockey Club - 19 min walk

Getting around

  • Macau (MFM-Macau Intl.) - 5 min drive

Restaurants

  • Tai Lei Loi Kei - 5 min walk
  • Portugalia - 5 min walk
  • O.T.T. Old Taipa Tavern - 5 min walk
  • Tapas de Portugal by Antonio - 6 min walk
  • Antonio Restaurant - 6 min walk

About this property

Galaxy Hotel

5-star luxury hotel in a shopping district
Located close to Cotai Strip and University of Macau, Galaxy Hotel provides a free return airport shuttle, free water park access and a nightclub. With sunloungers, beach umbrellas and beach towels, this hotel is the perfect place to soak up some sun. Treat yourself to a massage or other spa services. Be sure to enjoy a meal at any of the 20 on-site restaurants. In addition to 4 poolside bars and a swim-up bar, guests can connect to free in-room WiFi.
You'll also enjoy perks such as:
  • 5 outdoor pools and a children's pool, with a lazy river, a waterslide and cabanas
  • Free self-parking
  • Buffet breakfast (surcharge), a free area shuttle and limo/town car service
  • An area shuttle, access to a nearby health club and express check-out
  • Guest reviews say great things the family-friendly amenities, breakfast and proximity to shopping
Room features
All 1449 rooms boast comforts, such as 24-hour room service and air conditioning, as well as perks, such as free stocked minibars and dressing gowns. Guest reviews highly rate the overall comfort rooms at the property.
More conveniences in all rooms include:
  • Bathrooms with rainfall showers and separate baths/showers
  • HDTVs with premium channels
  • Fridges, coffee/tea makers and daily housekeeping

Awards and affiliations

Green/Sustainable Property
This property participates in EarthCheck, a programme that measures the property's impact on one or more of the following: The Environment, the community, the cultural heritage and the local economy.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Japanese, Korean

Cleaning and safety practices

Enhanced cleanliness measures

Disinfectant is used to clean the property

Social distancing

Social distancing measures in place

Safety measures

Personal protective equipment worn by staff
Masks available
Masks are required at the property
Hand sanitiser provided
Individually wrapped food options available for breakfast
This information is provided by our partners.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired Internet
  • Available in some public areas: Free WiFi and wired Internet

Parking and public transport

  • Free self-parking on site
  • Wheelchair-accessible parking available
  • Free return airport shuttle from 9:00 AM to 11:00 PM
  • Airport shuttle at scheduled times
  • Free local area shuttle
  • Free casino shuttle
  • Free ferry terminal shuttle
  • Free shopping centre shuttle
  • Limo/town car service

Food and drink

  • Buffet breakfast available for a fee daily 7:00 AM–10:30 AM: MOP 217.8 per person
  • 20 restaurants and 2 coffee shops
  • 4 poolside bars, 5 bars/lounges and 1 swim-up bar
  • 24-hour room service

Restaurants on site

  • Terrazza
  • Gosto
  • CHA BEI
  • Pak Loh
  • Laurel

Things to do

  • 5 outdoor pools
  • Access to nearby health club
  • Access to nearby outdoor pool
  • Children's pool
  • Fitness centre
  • Free water park access
  • Lifeguards on site
  • Nightclub
  • Shopping centre
  • Shopping

Family friendly

  • 5 outdoor pools
  • Access to nearby outdoor pool
  • Children's pool
  • Free area shuttle
  • Free water park access
  • Laundry facilities
  • Lazy river
  • Fridge
  • Snack bar/deli
  • Soundproofed rooms
  • Water slide

Conveniences

  • ATM/banking services
  • Lift
  • Reception hall

Guest services

  • 24-hour front desk
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Tour/ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business centre
  • Conference centre
  • A meeting room

Outdoors

  • Beach loungers
  • Beach umbrellas
  • Garden
  • Lifeguards on site
  • Pool cabanas (surcharge)
  • Pool umbrellas
  • Terrace

Spa

  • Massages

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible bathroom (selected rooms)
  • Braille signage
  • Lift
  • Grab bar near toilet
  • In-room accessibility
  • Roll-in shower (selected rooms)
  • Wheelchair-accessible parking
  • Wheelchair-accessible (may have limits)

More

  • Beach towels
  • Smoke-free property

Room amenities

Bedroom

  • Air conditioning

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hairdryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bath and shower

Entertainment

  • Digital channels
  • LCD TV
  • Films for purchase
  • Premium channels

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Free minibar
  • Fridge

More

  • Access via exterior corridors
  • Desk
  • Free newspapers
  • Iron/ironing board (on request)
  • Phone
  • Safe
  • Slippers
  • Soundproofing
  • Turndown service

Similar properties

See similar properties

Policies

Check-in

Check-in from 3 PM - midnight
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival
According to Macau Law No. 16/2021, visitors are required to provide the incoming passenger card issued while clearing immigration. If the card could not be provided, guests are not allowed to stay.

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from 14 November to 31 March:
  • Water park

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MOP 388.0 per night.
Cots (infant beds) are not available

Payment types at the property

Important information

Optional extras

  • Fee for buffet breakfast: MOP 217.8 per person (approximately)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: MOP 388.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Be prepared: check the latest COVID-19 travel requirements and measures in place for this destination before you travel.
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from 15 August to 13 November
Children under 12 years old are not allowed in the swimming pool, health club, fitness facility or hot tub without adult supervision

Property is also known as

Galaxy Macau Hotel Cotai
Galaxy Macau Hotel
Galaxy Macau Cotai
Galaxy Hotel Hotel
Galaxy Cotai
Galaxy Hotel Cotai
Galaxy Hotel Hotel Cotai

Frequently asked questions

Does Galaxy Hotel have a pool?

Yes, this property has 5 outdoor pools and a children's pool.

Is Galaxy Hotel pet-friendly?

No, pets are not allowed at this property.

How much is parking at Galaxy Hotel?

Self-parking is free at this property.

What time is check-in at Galaxy Hotel?

Check-in is from 3 PM - midnight.

What time is check-out at Galaxy Hotel?

Checkout is at 11 AM. Late checkout is available for a fee (subject to availability).

Does Galaxy Hotel provide a shuttle to the airport?

Yes, there's a free airport shuttle that runs from 9:00 AM to 11:00 PM at scheduled times.

Where is Galaxy Hotel located?

This family-friendly Cotai hotel is located near the airport, 0.4 mi (0.7 km) from Cotai Strip, and within 6 mi (10 km) of Macau Tower Convention and Entertainment Centre and Macau Tower. Hac Sa Beach and Senado Square are also within 6 mi (10 km).

Can I cancel my reservation for free at Galaxy Hotel and receive a full refund?

Yes, Galaxy Hotel offers free cancellation on select room rates, because flexibility matters! Please refer to Galaxy Hotel cancellation policy on our site for more details about any exclusions or requirements.

Reviews

9.2

Wonderful

Rating 10 - Excellent. 652 out of 1003 reviews" "
" "10 - Excellent 65%
Rating 8 - Good. 295 out of 1003 reviews" "
" "8 - Good 29%
Rating 6 - Okay. 30 out of 1003 reviews" "
" "6 - Okay 3%
Rating 4 - Poor. 13 out of 1003 reviews" "
" "4 - Poor 1%
Rating 2 - Terrible. 13 out of 1003 reviews" "
" "2 - Terrible 1%

9.2/10

Cleanliness

9.1/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Just feeling wonderful
Superb hospitality with many friendly and efficient customer service
Stayed 1 night in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent stay.
Stayed 1 night in Jan 2021

10/10 Excellent

Ka Keung

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2020

10/10 Excellent

Lynn Oi Ling

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We were disappointed that they couldn’t give us twin beds
Stayed 1 night in Feb 2020

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2020

10/10 Excellent

Hui Ling

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2020

10/10 Excellent

Ricky

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really nice hotel.. staff very helpful and service very good..stayed here before..service was good before
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019

10/10 Excellent

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2019

10/10 Excellent

Natalie

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2019