「We never had this bad experience before! Thanks for East Perth Suites gave us this disappointing experience in Perth!
Firstly, we emailed to reserve self paid the covered car park during our stay but they just confirmed us well reserved but didn’t arrange for us finally!
Also they closed the reception early during the Xmas date but without email us before, didn’t sent email about the password for entry Hotel and drop box for collect the key! Totally made us feel so confused and waited outside...
「The location is perfect and very close to city centre. The hotel itself is very modern and very clean. Every amenities in the room is stylist and in an excellent condition.
I would like to show my gratitude to the front desk staff (cant remember her name). She offered us a late check out knowing our flight is in the midnight.
I would recommend anyone come to stay in Hyde when visiting Perth」