「It was a great experience. I found one of the best hotels in Pondicherry. The hotel has a large, clean swimming pool, which was very well maintained. Although the property is old, but the interiors and overall cleanliness are impressive and exceptionally well kept.
The hotel staff are polite, humble, and can communicate in Tamil, Hindi, and English, making the stay comfortable for all guests. The property also offers ample parking space and dedicated rooms for drivers, which is a thoughtful and...
「Hotel is well maintained and rooms were clean. Time taken for Check-In and Check-Out procedure was more than usual, may be - because of new staff - new system in place. Pointed out a shower head issue to the maintenance team. Restaurant serving time was long and requires improving the speed of service. However, Food was tasting good. In general, this hotel is good to stay and recommend as well.」
「This hotel has bicycles available for guests, and most of the staff is very attentive. Unfortunately, the gentleman working in the coffee shop was unable to make me a cappuccino with lactose-free milk, and when he finally did, it tasted terrible. He still charged me for it, and then asked if I could pay his bill so he could go upstairs. Aside from him, the rest of the staff was amazingly friendly and welcoming.
The rooms are great, and I loved the story times they have every day! The location...
「The hotel itself is decently maintained mostly.. We were greeted with a welcome drink during check in, that was nice! The room was spacious. Housekeeping was mostly on point. Breakfast buffet was great, lots of variety. The pool area was a bit underwhelming though. The reception staff was very cordial and helpful throughout the stay!
Some minor things that could be improved -
1. There was only 1 towel and 1 glass of water when we checked in. Considering that the hotel knows that there are 2...
「Location is good with quiet and secluded surroundings. The rooms were clean but the toilets and bathrooms were dirty. Sometimes the flushes were not working or there were issues with the drainage. Staff was prompt to respond but the property need some regular maintenance work. Breakfast options were good.」
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