The reception desk staff and the concierge people we have met are very helpful. The breakfast is better than I expected. I like my room which is Signature Suite on the 15th floor where I could see sunrise at around 5-ish.
Ming Kei
於 2024 年 4 月住了 3 晚
Sanouva Family 於 2024年4月30日的回應
Dear Ms. Yan Ming Kei,Warmest greetings from Sanouva Danang Hotel !Thank you for choosing our hotel for your stay and leaving a fantastic review. We are delighted to read from your review that you had enjoyed your recent stay with us and we also appreciate you pointing out the excellent service you received from our team members. At Sanouva Danang Hotel, we continuously strive to serve you better. Looking forward to meeting you again in the future!Best Wishes,
10/10 優異
CHUN-LIN
家人同遊
2024年3月14日
讚好:整潔度、職員與服務、設施服務和住宿狀況
飯店人員很友善,早餐也不錯吃,位置離峴港國際機場很近,約10分鐘即可到達。
CHUN-LIN
於 2024 年 3 月住了 3 晚
Sanouva Family 於 2024年3月15日的回應
Dear Mr. Chen Chun Lin,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review. It’s wonderful to know that you are happy with our service. We look forward to your return soon again. Wish you all the best.
10/10 優異
Wai Ching
2024年3月5日
Wai Ching
於 2024 年 3 月住了 4 晚
Sanouva Family 於 2024年3月26日的回應
Dear Ms. Wai Ching Tsui,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review. It’s wonderful to know that you are happy with our service. We look forward to your return soon again. Wish you all the best.
10/10 優異
TING TING
多人同遊
2024年3月3日
讚好:整潔度、職員與服務、設施服務和住宿狀況
酒店員工態度友善,提供了入住茶點及每天供應茶點非常好,地理位置方便。
TING TING
於 2024 年 2 月住了 4 晚
Vi 於 2024年3月4日的回應
Dear Mr./Ms. TING TING NGAN,Thanks for making a great working day to us by your lovely feedback ! Our pleasure is to welcome back very soon. Wish you all the best.
10/10 優異
Yi Chiu
多人同遊
2024年2月29日
讚好:整潔度、職員與服務、設施服務和住宿狀況
房間很大舒適
Yi Chiu
於 2024 年 2 月住了 1 晚
Sanouva Family 於 2024年3月1日的回應
Dear Ms. Li Yi Chiu,It’s lovely to hear your positive feedback. It always makes our day to hear that the guest like you enjoy our service.We, all look forward to welcoming you back soon !
10/10 優異
YUEN PIK
親子同遊
2024年2月24日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Nice hotel
YUEN PIK
於 2023 年 12 月住了 6 晚
Sanouva Family 於 2024年2月26日的回應
Dear Ms. Lee Yuen Pik,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review. It’s wonderful to know that you are happy with our service. We look forward to your return soon again. Wish you all the best.
10/10 優異
HOI LING
親子同遊, 多人同遊
2023年12月27日
讚好:整潔度、職員與服務、設施服務和住宿狀況
Cp 值高
方便
整體不錯,服務態度不錯
HOI LING
於 2023 年 12 月住了 6 晚
Sanouva Family 於 2023年12月30日的回應
Dear Ms. Li Hoi Ling,We are delighted to read from your review that you and Ms. Wong Yan Yin had enjoyed your recent stay with us. Customer satisfaction is our top priority so we will continuously strive to serve you better if we have a chance to see you again at Sanouva Danang Hotel. It is always a pleasure to have both of you as our beloved guests !
8/10 不錯
Pik Shuen Agnes
2023年12月10日
Pik Shuen Agnes
於 2023 年 12 月住了 4 晚
Sanouva Family 於 2023年12月30日的回應
Dear Ms. Lau Pik Shuen Agnes,We do thank for taking the time to share your valued feedback from your visit to the Sanouva Danang Hotel. It is always a pleasure to have you as our valued guest and we do wish to welcome you back very soon !
10/10 優異
Siu Wah shirley
2023年12月4日
Siu Wah shirley
於 2023 年 12 月住了 1 晚
Sanouva Family 於 2023年12月11日的回應
Dear Ms. Shirley Siu Wah Ip,Thanks for making a great working day to us by your lovely feedback ! Our pleasure is to welcome you back very soon.
10/10 優異
Sze King
2023年11月16日
讚好:整潔度、職員與服務和住宿狀況
Sze King
於 2023 年 11 月住了 2 晚
Sanouva Family 於 2023年11月18日的回應
Dear Ms. Lo Sze King,It’s lovely to hear your positive feedback. It always makes our day to hear that the guest like you and Ms. Leung Hei Lam Helen enjoy our service.We, all look forward to welcoming both of you back soon !
10/10 優異
CHENCHEN
2023年10月25日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
像家的旅館
如同在家,舒適,溫馨。採購,飲食方便。安排旅遊也方便。樣樣好,樣樣精。早餐也豐盛可口,精美實惠,
CHENCHEN
於 2023 年 10 月住了 4 晚
Sanouva Family 於 2023年10月26日的回應
Dear Mr. Tung Chen Chen,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review of home feeling with us. We are so happy to know that you was so satisfied with our services .Once again, how wonderful it was for having chance to meet and serve you recently. We, Sanouva Team looks forward to your return soon again. All the best to you,
10/10 優異
Teresa Wai Ting
2023年10月24日
讚好:整潔度、職員與服務和住宿狀況
It a great hotel they have a very nice free tea buffet
Teresa Wai Ting
於 2023 年 10 月住了 2 晚
Sanouva Family 於 2023年10月25日的回應
Dear Ms. Teresa Wai Ting,Thank you so much for choosing Sanouva Danang Hotel and appreciate your taking time to post an excellent review of our hotel and afternoon tea. It was amazing to read your review and passed it to all our staffs. Guest kind-hearted feedback like yours that is a real encouragement to us to offer our best service possible. It was an absolute pleasure to have you and Mr. Samuel with us and more than happy to know that you will recommend our Hotel to everyone. Once again, thank you so much and we looking forward to seeing you and your family, your friend on the soonest.
10/10 優異
Jung-Shu
多人同遊
2023年10月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
環境很好的飯店
Jung-Shu
於 2023 年 10 月住了 1 晚
Sanouva Family 於 2023年10月18日的回應
Dear Mr. Rau Jung Shu,Thank you very much for your kind words. Lovely to read that you had an amazing stay with us at Sanouva Danang Hotel. All our team members look forward to welcoming you again soon for more relaxing time !
10/10 優異
TO
2023年10月14日
TO
於 2023 年 10 月住了 4 晚
Sanouva Family 於 2023年10月16日的回應
Dear Mr. To Kwong Fai & Group,It’s lovely to hear your positive feedback. It always makes our day to hear that the guests like you enjoy our service.We, all look forward to welcoming you and your group back soon !
8/10 不錯
Ruby
家人同遊
2023年8月2日
讚好:整潔度、職員與服務和住宿狀況
nice place
Ruby
於 2023 年 7 月住了 4 晚
Sanouva Family 於 2023年8月2日的回應
Dear Ms. Ruby Lui & Family,Thank you so much for choosing our hotel for your stay and sharing us such a kind-hearted review. It’s wonderful to know that you & your family are happy with our service. We look forward to your return soon again. Wish you all the best.
8/10 不錯
Wing Chau
家人同遊
2023年7月11日
讚好:整潔度、職員與服務、設施服務和住宿狀況
住宿環境不錯,唯週邊食肆很少
Wing Chau
於 2023 年 7 月住了 5 晚
Sanouva Family 於 2023年7月12日的回應
Dear Mr. Ho Wing Chau,We are delighted to read from your review that you and Ms. Ada Chang had enjoyed your recent stay with us. Customer satisfaction is our top priority so we will continuously strive to serve you better if we have a chance to see you again at Sanouva Danang Hotel. It is always a pleasure to have you as our beloved guests!
8/10 不錯
真實旅客
多人同遊
2023年5月16日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
8/10
Everything is Good.breakfast was delicious and clean environment.except the shower pressure ..the water pressure is quite low..swimming pool is too small but beautiful haha
真實旅客
於 2023 年 5 月住了 3 晚
Sanouva Family 於 2023年5月17日的回應
Dear our beloved Guest,We do thank for taking the time to share your valued feedback from your visit to the Sanouva Danang Hotel. We would like to express our sincere apologies for any inconvenience this may have caused during your stay with us. Thank you very much for your kind understanding. All our team members look forward to welcoming you again soon for more relaxing time at our hotel !
10/10 優異
YU-WEN
2023年4月6日
YU-WEN
於 2023 年 3 月住了 3 晚
Sanouva Family 於 2023年4月8日的回應
Dear Ms. Wu Yu Wen,It’s lovely to hear your positive feedback. It always makes our day to hear that the guest like you enjoy our service.We, all look forward to welcoming you and Ms. Chang Fang Wan back soon !
10/10 優異
YI-CHIA
2020年2月21日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Such a great place to stay. Nice staff, nice breakfast, nice service and great spa.
YI-CHIA
於 2020 年 2 月住了 3 晚
K 於 2020年2月24日的回應
Dear Yi-Chia,
Warmest greeting from Sanouva Danang Hotel and thank you very much for your nice review.
We will try our best to improve our services daily and look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
8/10 不錯
Chun Pang
2020年1月14日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Chun Pang
於 2020 年 1 月住了 1 晚
K 於 2020年2月17日的回應
Chun Pang에게,
우리와 함께있어 주셔서 감사합니다.
가까운 시일 내에 다시 만나기를 기대합니다.
마음을 담아,
Kieu 부장
8/10 不錯
真實旅客
2020年1月5日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 12 月住了 1 晚
K 於 2020年1月11日的回應
Dear Sir, madam,
Thank you very much for staying with us and your nice mark
We will work hard to improve our services daily and look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
Dear Sir, madam,
Warmest greeting from Sanouva Danang Hotel and thank you very much for staying with us.
We look forward to welcoming you back in the near future.
With thanks & best regards,
Ms. Kieu - General Manager.
I have booked 1 twin room and 1 tripe room. Twin room is nice but triple room is a bit small. Staff at reception are very nice and helpful. Spa service is wonderful and the staff there helps a lot about the time slot. Really appreciate it. Highly recommend to you and for sure will come back again.
Sai Mun
於 2019 年 11 月住了 3 晚
K 於 2019年11月30日的回應
Dear Ms. Sai Mun,
Thank you very much for choosing Sanouva Danang Hotel as a venue for your holiday in Danang and your valuable review. Your recommendation is highly appreciated.
We will try our best to improve our services daily and look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
10/10 優異
Wai Har Helena
多人同遊
2019年11月23日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Wai Har Helena
於 2019 年 11 月住了 3 晚
K 於 2019年11月26日的回應
Dear Ms. Wai,
Thank you very much for staying with us and your nice mark.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
Dear Sir, Madam,
Thank you very much for staying with us and your nice review.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
10/10 優異
Yin ping
多人同遊
2019年11月19日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
唯一缺點是花灑水壓低出水量是
Yin ping
於 2019 年 11 月住了 4 晚
8/10 不錯
真實旅客
2019年11月19日
讚好:整潔度、職員與服務、設施服務和住宿狀況
真實旅客
於 2019 年 11 月住了 3 晚
K 於 2019年11月22日的回應
Dear Sir, Madam,
Thank you very much for stating with us.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
Dear Ms. Hoiling,
Thank you very much for staying with us and your valuable review.
We look forard to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
10/10 優異
真實旅客
2019年11月6日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
真實旅客
於 2019 年 11 月住了 3 晚
K 於 2019年11月8日的回應
Dear Sir, Madam,
Thank you very much for staying with us and your nice mark.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
8/10 不錯
真實旅客
2019年11月4日
讚好:整潔度、職員與服務和設施服務
真實旅客
於 2019 年 10 月住了 3 晚
K 於 2019年11月5日的回應
Dear Sir, Madam,
Thank you very much for choosing Sanouva Danang Hotel as a place for your holiday.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
8/10 不錯
Kwan Ho
2019年10月31日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Kwan Ho
於 2019 年 10 月住了 2 晚
K 於 2019年11月5日的回應
Dear Mr. Ho Kwan,
Warmest greeting from Sanouva Danang Hotel and thank you very much for staying with us.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
10/10 優異
TAK CHI
2019年10月30日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Very god service
TAK CHI
於 2019 年 10 月住了 2 晚
K 於 2019年10月30日的回應
Dear Tak Chi,
Thank you very much for staying with us and your nice review.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
Dear Sir, Madam,
Thank you very much for staying with us and your review.
We will work hard to improve our services daily and look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
10/10 優異
Sou Hin
2019年10月22日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Sou Hin
於 2019 年 10 月住了 2 晚
K 於 2019年10月24日的回應
Dear Sou Hin,
Thank you very much for staying with us and your nice mark.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
10/10 優異
Chui yan
2019年10月17日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Super nice
1)Good experience from the front desk lovely staff who call Lau...
2)Good Spa
3) highly recommend
Chui yan
於 2019 年 10 月住了 3 晚
K 於 2019年10月18日的回應
Dear Ms. Chui Yan,
Warmest greeting from Sanouva Danang Hotel and thank you very much for your valuable review which encourage us to do our job better.
We will work hard to improve our ser vices daily and look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
8/10 不錯
真實旅客
2019年10月13日
讚好:整潔度、職員與服務和住宿狀況
真實旅客
於 2019 年 10 月住了 2 晚
K 於 2019年10月14日的回應
Dear Sir, Madam,
Thank you very much for staying with us.
We will try our best to improve our services daily and look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager
Dear Sir, Madam,
Thank you very much for staying with us and your review.
We are sorry to hear that the noise has disturbed you. We will work hard to improve our services daily and look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
Dear Ms. Wong,
Thank you very much for choosing Sanouva Danang Hotel for your holiday in Vietnam and your nice review
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
Dear Sir, Madam,
Warmest greeting from Sanouva Danang Hotel and thank you very much for your nice review.
We will try our best to improve our services daily and look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
8/10 不錯
真實旅客
2019年9月12日
真實旅客
於 2019 年 9 月住了 2 晚
K 於 2019年9月14日的回應
Dear Sir, Madam,
Warmest greeting from Sanovua Danang Hotel and thank you very much for staying with us
We look forward to welcoming you back in the near future.
With best regards,
Ms, Kieu - General Manager.
10/10 優異
Lisa
2019年9月10日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
GOOD
Lisa
於 2019 年 9 月住了 2 晚
K 於 2019年9月11日的回應
Dear Ms. Lisa,
Thank you very much for staying with us and your nice mark.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
10/10 優異
Katy
2019年9月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Katy
於 2019 年 8 月住了 3 晚
K 於 2019年9月11日的回應
Dear Ms. Katy,
Warmest greeting from Sanouva Danang Hotel and thank you very much for staying with us.
We are glad to hear that you enjoy our services. We will try our best to improve this daily and look foward to welcoming you back in the near future.
With best regards,
Ms. Kieu -General Manager.
10/10 優異
Katy
2019年9月9日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
Katy
於 2019 年 8 月住了 3 晚
K 於 2019年9月11日的回應
Dear Ms. Katy,
Warmest greeting from Sanouva Danang Hotel and thank you very much for staying with us.
We are glad to hear that you enjoy our services. We will try our best to improve this daily and look foward to welcoming you back in the near future.
With best regards,
Ms. Kieu -General Manager.
10/10 優異
yee man
2019年9月7日
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
yee man
於 2019 年 9 月住了 5 晚
K 於 2019年9月10日的回應
Dear Yee Man,
Warmest greeting from Sanouva Danang Hotel and thank you very much for your nice mark.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.
Dear Sir, Madam,
Thank you very much for staying with us and your review.
We look forward to welcoming you back in the near future.
With best regards,
Ms. Kieu - General Manager.