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加蘭東哈伯德湖 I-30 智選假日套房酒店 (IHG 旗下酒店)的評價

2.5 out of 5
加蘭東哈伯德湖 I-30 智選假日套房酒店 (IHG 旗下酒店)
4412 Bass Pro Dr, Garland, TX

評價

8.6

優異

10 分評分，優異；1000 則評價中有 599 則" "
8 分評分，不錯；1000 則評價中有 222 則" "
6 分評分，一般；1000 則評價中有 77 則" "
4 分評分，欠佳；1000 則評價中有 44 則" "
2 分評分，很差；1000 則評價中有 58 則" "

9.0/10 

整潔度

8.8/10 

職員與服務

8.4/10 

設施服務

8.8/10 

住宿狀況

8.4/10 

環保程度

評價

4/10 欠佳

Isioma (Arlington)

不滿：整潔度、職員與服務和住宿狀況
Not too clean bathroom nasty and smelled bad
於 2024 年 5 月住了 1 晚

10/10 優異

Maricela

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very clean and staff was wonderful
於 2024 年 5 月住了 1 晚

8/10 不錯

April

家人同遊
讚好：整潔度、職員與服務和設施服務
Everything is what you pay for. No more, no less. Excellent continental breakfast. AC, TV and toliet worked. Bathroom sink didn't though, shower's water pressure was lacking and AC took a while to cool room, but that was solved by leaving for a few hours. Was it the "Four Seasons", no. Did it get the job done without issues that couldnt be delt with, yes.
於 2024 年 4 月住了 1 晚

10/10 優異

SHAWANNA

讚好：職員與服務和住宿狀況
I really enjoyed my stay! And the breakfast was delicious! Also the night clerk was very helpful.
於 2024 年 4 月住了 2 晚

10/10 優異

Tameca

讚好：整潔度、職員與服務和住宿狀況
The property was beautiful and quiet
於 2024 年 4 月住了 1 晚

10/10 優異

Kenneth

讚好：整潔度、職員與服務和住宿狀況
Great area & very modern.
於 2024 年 4 月住了 1 晚

8/10 不錯

Kerry (Beaverton)

讚好：整潔度和職員與服務
於 2024 年 4 月住了 4 晚

10/10 優異

Robert

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very quiet and comfortable room. Good breakfast. Very staff helpful regarding change of overnight plans.
於 2024 年 4 月住了 2 晚

8/10 不錯

GERMAN

讚好：整潔度、職員與服務和設施服務
不滿：住宿狀況
Clean, great staff, great breakfast. Room sink w/o tap water, no solution until next day
於 2024 年 4 月住了 3 晚

10/10 優異

Kenton

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚

8/10 不錯

johnny

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Just a lot of traffic other than that everything was great
於 2024 年 3 月住了 1 晚

10/10 優異

Mario

讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything good

10/10 優異

Victor H

讚好：整潔度、職員與服務、設施服務和住宿狀況
nice time here. this place is clean, staff members are nice. good breakfast every morning, coffee all day for those who enjoy a cup of jo. clean workout room and laundry facilities
於 2024 年 3 月住了 2 晚

6/10 一般

Maria

讚好：職員與服務
於 2024 年 3 月住了 1 晚

8/10 不錯

Jessica

於 2024 年 2 月住了 1 晚

4/10 欠佳

Jacob

家人同遊
不滿：住宿狀況
Horrible experience. Air conditioning barely worked.. and there was absolutely no hot water on the 3rd & 4th floor. The staff did what they could but ownership is the one to blame
於 2024 年 2 月住了 3 晚

6/10 一般

真實旅客

讚好：整潔度、職員與服務和客房舒適度
Needs to be updated for sure - old but good price- bed was good. Faucet dripped slow, toilet tank didn't fill consistently
於 2024 年 2 月住了 1 晚

2/10 很差

Maida

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 2 月住了 1 晚

10/10 優異

Graham

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very nice stay after a 15 hour drive. Easy check in after hours and super nice staff. Breakfast had plenty of options and mattresses were best of the three hotels we stayed in along our journey. Fair pricing for a safe and quiet stay! 5 stars, Thank You HI!
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月14日的回應
Thanks for the review!

10/10 優異

Billy

讚好：整潔度、職員與服務和住宿狀況
.
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月14日的回應
Thanks for the feedback

4/10 欠佳

James

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Expectations were too high
Little Disappointed with the stay a lot of fixing up to do in that hotel from lightbulbs missing AC units not all working poor housekeeping, two rooms back to back had previous guest undergarments left in them toiletries were empty and never got stocked
於 2024 年 2 月住了 2 晚
General Manager 於 2024年2月14日的回應
We are so sorry you experienced these problems during your stay. We will be renovating this property this year. I will pass the feedback on to department heads to address issues.

6/10 一般

Mohammed (Vancouver)

伴侶同遊
New but needs some care on finishes, great staff but no housekeeping on weekends. Elevator has a loud bell that can be heard in the nearby rooms.
於 2024 年 2 月住了 3 晚
General Manager 於 2024年2月14日的回應
Thanks for the feedback!

10/10 優異

ada

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff is very attentive and polite. The room was clean.
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月14日的回應
Thanks so much!

8/10 不錯

Paul (Aurora)

家人同遊
讚好：整潔度和職員與服務
Liked: convenient location. Did not like: treadmills not working in exercise room, guest laundry did not work.
於 2024 年 1 月住了 6 晚
General Manager 於 2024年2月14日的回應
Thanks for the 4/5. Renovation coming soon!

10/10 優異

eddie

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 2 月住了 1 晚
General Manager 於 2024年2月14日的回應
Thanks!

10/10 優異

Holly

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I loked that it was easy to get to and far enough away from the busyness of the city..
General Manager 於 2024年2月14日的回應
Thanks!

2/10 很差

Kimberly

This property was so rude and mean. I had no hot water both days . They said the hot water tank was old. Also I was stop while going to breakfast and asked was I a guest. I told them yes they made me show id. It was a mess
於 2024 年 1 月住了 1 晚

10/10 優異

Mario

於 2024 年 1 月住了 1 晚

10/10 優異

Sandi

讚好：整潔度、職員與服務和住宿狀況
Beautiful property. Easy check-in. Bright, modern rooms.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月14日的回應
Thanks for the feedback. We appreciate it.

8/10 不錯

Tangela

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Staff was great and accommodating Room not all lights worked Need bulb in bed light No cord for telephone
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月14日的回應
We appreciate your feedback. Renovation coming soon.

8/10 不錯

Debbie bryant

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月14日的回應
Thanks!

8/10 不錯

Sandra

家人同遊
Texas
Great except room with lights on was VERY DARK ! Weird. Need higher watts in bulbs
於 2024 年 1 月住了 2 晚
General Manager 於 2024年2月14日的回應
We appreciate your feedback!

10/10 優異

Caprise

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great choice!
Very friendly check-in service. Clean lobby and very nice rooms.
於 2024 年 1 月住了 1 晚
General Manager 於 2024年2月14日的回應
Thanks so much!

10/10 優異

Jason

商務旅客
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great hotel by the lake
Always stay here when working in our Mesquite branch, little further away from the office, but really nice hotel, staff and location. Only recommendation.... bring back the oatmeal and have the fried potatoes everyday.... Really good value for money too.
於 2024 年 1 月住了 6 晚
General Manager 於 2024年2月14日的回應
Thanks for the 10 out of 10 feedback!

10/10 優異

Phillip

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

John

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

10/10 優異

Francisco

於 2024 年 1 月住了 1 晚

10/10 優異

Natalie

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚

10/10 優異

Brandon

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2024 年 1 月住了 2 晚

4/10 欠佳

Melody

Unexpected fees
於 2023 年 12 月住了 2 晚

10/10 優異

Keon

於 2023 年 12 月住了 1 晚
General Manager 於 2024年2月14日的回應
Thanks!

2/10 很差

LaTaisha

伴侶同遊
讚好：整潔度和住宿狀況
不滿：職員與服務
They charged me an unjustified charge of $100 cause there was make up on my pillow and sheet. I have NEVER been charged for that even the last time I stayed at this hotel. Staff would not give me a corporate number, i had to research it myself. The housekeeping manager was EXTREMELY RUDE and would not let me talk while explaining myself. The GM was ALWAYS ironically unavailable and the staff did NOT seem to care about my concern and provided horrible customer service. I will not be staying here again and will advise my family and friends to do the same.
於 2023 年 12 月住了 2 晚

2/10 很差

Connie

不滿：整潔度和住宿狀況
I made photos of the elevator, which was fifty upon entry; the guest toilet downstairs had not hand towel checking in, and still none after notification, at check-out; the room was so dusty I feared to sleep in the bed; the floor was spotted; and, the shower head was green with mold. There's more but the photos I took can show it better.
於 2023 年 12 月住了 1 晚

10/10 優異

Adam

家人同遊
讚好：整潔度、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Ceddricka

於 2023 年 12 月住了 1 晚

10/10 優異

Carlos

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

8/10 不錯

ROBERTO (Joliet)

讚好：整潔度、職員與服務和住宿狀況
No hot water
於 2023 年 12 月住了 2 晚

10/10 優異

Sthephanny

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 12 月住了 4 晚

10/10 優異

Carlos

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Gran lugar para hospedarse
Hotel en excelente estado; personal atento y servicial; ubicado en área mu agradable y tranquila.
於 2023 年 12 月住了 2 晚

10/10 優異

Ibrahim

於 2023 年 12 月住了 1 晚