Love the place real clean and very amazing staff i be staying here again
Jeysy
2025 年 7 月入住 1 晚
8/10 还可以
Eric
与家人出行
2025 年 7 月 17 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Convenient location to shopping and downtown. Hotel was quiet and rooms were very spacious and clean.
Eric
2025 年 7 月入住 3 晚
4/10 很差
Michael
商务旅客
2025 年 7 月 16 日
满意:员工和服务
不满意:住宿条件和设施,服务设施
The staff was very nice and accommodating, helping me the best they could. I found a full size cockroach crawling in my room as I was getting ready for bed. Again, the front desk did their best to fix it, but theres little that could’ve been done on their part. Both elevators are terrible/broken and the ice machine didn’t work on my floor (5th). Went down to floor below and got ice, however when I tried calling the elevator I noticed a sign over the buttons that said “they’re broken, please use stairs or call front desk to call the elevator for you” just very very old I don’t think it stands up to other 3 star hotels in the area
Michael
2025 年 7 月入住 2 晚
10/10 超赞
Andrea,Tomball
与家人出行
2025 年 7 月 14 日
满意:清洁度、服务设施、住宿条件和设施
The property was located right off the freeway and easy to drive into. It has a gated parking area for guests. We enjoyed the beds, they were so comfortable! The room was nice and clean upon arrival. The ac was on and worked great during our entire stay. The room was a decent size for us and we enjoyed the couch area to relax.
I would definitely return and also would recommend.
Andrea
2025 年 6 月入住 2 晚
2/10 糟糕
Daelon
2025 年 7 月 14 日
不满意:住宿条件和设施
Looks better on the pictures, homeless man was bathing in the pool early in the morning. Rooms don’t have microwaves, they said our room wouldn’t be cleaned for our stay due to staff not being there sheets towels and trash etc.
Daelon
2025 年 7 月入住 3 晚
10/10 超赞
Lizzy
与家人及幼儿出行, 与家人出行, 与配偶出行
2025 年 7 月 13 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything was good. Only thing we found cookie and crumbs under the sofa bed.
Lizzy
2025 年 7 月入住 1 晚
6/10 一般
Nguyet
与家人及幼儿出行
2025 年 7 月 12 日
Too much noise at the night, people are smoke in the lobby, water in the bathroom is slow. The door can’t be distant too much noise at the hall way at night. Nighttime you can hear the car in the freeway too loud
Nguyet
2025 年 7 月入住 1 晚
8/10 还可以
Laetitia W.,Shreveport
2025 年 7 月 11 日
满意:清洁度、员工和服务、住宿条件和设施
Our room was nice & updated. Couldn’t get the tv to change over from welcome format to Live Tv but we weren’t there to watch tv anyway. We noticed besides soap there weren’t any lotions but that was ok because we brought our own. The beds & pillows were very comfortable and bathroom was clean. The staff was very friendly!
Laetitia W.
2025 年 7 月入住 1 晚
10/10 超赞
Syed
与家人及幼儿出行
2025 年 7 月 8 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Bed sheets are torn so need to change
Syed
2025 年 7 月入住 1 晚
8/10 还可以
Roberto
与家人出行
2025 年 7 月 7 日
满意:服务设施
EXCELENTE UBICACION Y SERVICIO, LE FALTA UNA RENOVACIÓN AL HOTEL, PERO EN GENERAL ESTA BIEN.
Roberto
2025 年 7 月入住 2 晚
6/10 一般
gregory,Abilene
与家人及幼儿出行
2025 年 7 月 7 日
满意:清洁度
不满意:服务设施
One of the two elevators was inop. Other elevator was jerky and doors were took were not smooth opening (very jerky). A/C in room made clinking and grinding sounds. No microwave in room
gregory
2025 年 7 月入住 2 晚
10/10 超赞
curt
与家人及幼儿出行
2025 年 7 月 5 日
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Very nice.
curt
2025 年 6 月入住 1 晚
10/10 超赞
Yvonne
2025 年 7 月 5 日
满意:清洁度、服务设施、住宿条件和设施
Yvonne
2025 年 6 月入住 1 晚
10/10 超赞
Patrick
2025 年 6 月 29 日
满意:清洁度、员工和服务、住宿条件和设施
Very nice
Patrick
2025 年 6 月入住 2 晚
10/10 超赞
Jutina
与家人出行
2025 年 6 月 27 日
满意:清洁度
The staff was very nice! The property and the inside of the hotel needs some updating. The grass needed mowing and cleaned up.
Jutina
2025 年 6 月入住 1 晚
6/10 一般
Emily
2025 年 6 月 20 日
满意:清洁度
不满意:服务设施
Gym and pool
Inoperable, bad, stale breakfast options.
Emily
2025 年 6 月入住 1 晚
6/10 一般
Ryan
2025 年 6 月 18 日
I didn't like that I the surprise charges I had for my trip to Texas. If you're going to pay for something you flight, hotel, and rental car should be paid for with your booking in advance. Apparently I just paid over $590 for the flight, and two reservations. I still had to pay for my hotel and rental car out of pocket and thankfully had the money to do
Ryan
2025 年 6 月入住 4 晚
2/10 糟糕
Chad
商务旅客
2025 年 6 月 16 日
不满意:住宿条件和设施,清洁度
This was the nastiest hotel I have stayed at.
Had a dead bug in the picture frame in the bathroom. There was sticky stuff all over the handle to my room and on the floor in my room.
Duct tape in the elevator (only 1 of the two were working).
Overall very run down and not taken care of.
Will not be staying here again!
Chad
2025 年 6 月入住 3 晚
2/10 糟糕
ELIZABETH
2025 年 6 月 12 日
不满意:清洁度、员工和服务、住宿条件和设施
We stayed for a week and never get the housekeeper
ELIZABETH
2025 年 6 月入住 6 晚
4/10 很差
Sarah
2025 年 6 月 11 日
不满意:清洁度、员工和服务、住宿条件和设施
would not recommend
Sarah
2025 年 6 月入住 2 晚
2/10 糟糕
Jorge
团体旅客
2025 年 6 月 10 日
不满意:清洁度、服务设施、住宿条件和设施
For beginners, we check in and the advertised pool isn’t available. Terribly disappointed in that due to it being one of the main reasons I chose this hotel compared to others since it’s summer in Texas. After getting our keys we went to the elevator and see a sign that says it’s “slow” and we’re welcome to take stairs to the 4th floor if we don’t want to wait. Since I’m recovering from a dislocated kneecap, I decided to wait. This felt like a mistake due to the elevator jerking and shuttering at every floor, on one occasion, the elevator stopped between floors and partially opened and shut immediately. From that point on for the next 4 days I decided to take the stairs and suffer the knee pain rather than risking getting stuck in an elevator for half the day. Oh! They have 2 elevators but one doesn’t work and they seem to be in no rush to fix it or correct the obvious broken one. But the most disgusting part of this hotel was the dead roach or silverfish that was smashed and dead inside the glass panel of the artwork over the toilet. The big screen TV with cable sometimes worked but mostly didn’t. The breakfast wasn’t half bad however they had no bar service as advertised either and their coffee/expresso machine in the bar was broken. Hyatts typically carry the same standards in my eyes as a marriot or a Hilton but this Hyatt seems to be a close cousin to a motel 8 but 5 times the cost for no apparent reason.