Rotterdam De Doelen Hotels

"perfect"

"The check in process was really long. Some staff were very friendly and others were not. The rooms were clean and comforrable and the breakfast was amazing."

"Two people at the reception lied to my face. Because of this, I had to pay 20 euros I could have saved if it wasn't for this lack of communication. When spoken to the other receptionists and even the manager, they didn't care. They were laughing and only cared about getting 20 lousy euros. This costs a client and potential new clients. Specially if you demonstrate you only care about money and not clients. Makes no sense. Awful customer experience, I'll never return."

"We have never experienced hotel staff who were as helpful, friendly and caring as these folks! The front desk staff especially we're awesome; what a pleasure! We have booked to stay here again."

"I had a great Executive room with view of the bridge. Got 20% off coupon from Expedia but didn't use it. Their breakfast was 27Euro, not cheap even with discount. Coffee machine in the room was great. Lobby has coffee in the morning, water all day, or can refill from gym. Checked out sauna, it was nice. Room has small bar of soap, no lotion, but shower gel/shampoo and conditioner. Located 2 stops away from Central train station via tram, with stop right outside of hotel. Took one star off as it is located at end of central downtown area. I would have rather liked to stay more in central. but was great anyway. No complains."

"Beautiful stay! Will come back for sure! The pool is amazing! The view from my room was incredible. "

"Very well situated and refurbished old style hotel."

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"Wonderful hotel right next to a Metro station, making it very convenient. Public parking right outside the hotel which is considerably cheaper than parking in the actual hotel (half the price for us considering we parked at 6:00 PM and then it’s free to park from 11:00 PM to 9:00 AM."