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关于迪凯特的苏格兰旅馆的点评

2.5 out of 5
迪凯特的苏格兰旅馆
1801 S Highway 287, Decatur, TX

点评

7.8

还可以

10 分 - 超赞。126 条好评，共有 381 条点评" "
8 分 - 还可以。139 条好评，共有 381 条点评" "
6 分 - 一般。64 条好评，共有 381 条点评" "
4 分 - 很差。29 条好评，共有 381 条点评" "
2 分 - 糟糕。23 条好评，共有 381 条点评" "

8.4/10

清洁度

8.4/10

员工和服务

7.0/10

服务设施

7.4/10

住宿条件和设施

7.4/10

环保

点评

6/10 一般

Cruz

2024 年 5 月入住 1 晚

10/10 超赞

Jon-Ayden

商务旅客
满意：清洁度、员工和服务、住宿条件和设施
Everything was very clean. The breakfast waffles were good, too.
2024 年 5 月入住 2 晚

8/10 还可以

Michael

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Update exterior of bldg.
2024 年 3 月入住 1 晚
Pathik 于 2024年03月23日 的回复
We are on progress thank you for your feedback

10/10 超赞

Samuel

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Owner staff was very courteous and kind. Accommodations were comfortable and excellent.
2024 年 3 月入住 1 晚
Pathik 于 2024年03月23日 的回复
Thank you so much Samuel

10/10 超赞

Crystal

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
If you like friendly assistance and quiet peacefulness without all the extra fees and attitudes, this is definitely the place to sleep and enjoy the nice breakfast with Texas sized and shaped enormous delicious waffles and fresh coffee after your good night's rest. The beds are comfy and they have nice flat screen TV's with great channel options always a good movie to watch and the walls aren't paper thin so it's great privacy:) as well as the bathtub is wonderful and always these rooms are clean and well kept. There's a desk and lounge chair in the double bed rooms and microwave fridge and coffee maker:) well stocked and Melissa is just the best at accommodating our needs every time we stay. Best Western should be jealous:) Scottish Inn Decatur TX is the best home away from home and Decatur had pretty much anything one could need and a lot of stuff you don't but like anyways. :) Jesus loves everyone, remember this as you continue your traveling journey and I pray you all stay joyful and safe and no road rage!!! XOXO Crystal-
2024 年 3 月入住 2 晚
Pathik 于 2024年03月23日 的回复
Crystal Thank you so much 5 out of 5

8/10 还可以

Mike

满意：员工和服务，清洁度
Access on and off 287 can be treacherous. One way I and out. Room was clean. No couch or chair other than the desk chair, room for it just not there. Shower was nice and hot. Exterior door had weather stripping missing and light shown thru. Walls seemed thin and heard the other two rooms all night.
2024 年 2 月入住 1 晚
HENRY PATEL 于 2024年02月27日 的回复
Thank you for your Feedback we will improve

10/10 超赞

Crystal

满意：清洁度、员工和服务、住宿条件和设施
2024 年 2 月入住 1 晚
HENRY PATEL 于 2024年02月27日 的回复
Thank you for your Feedback.

8/10 还可以

Russell

Bed was very uncomfortable. Only complaint I have
2024 年 2 月入住 1 晚
HENRY PATEL 于 2024年02月27日 的回复
Thank you for your Feedback we will improve.

10/10 超赞

Crystal

与配偶出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Easy check in and friendly service above and beyond with very clean rooms. Will continue staying here when traveling through. Thanks again!
2024 年 2 月入住 1 晚
HENRY PATEL 于 2024年02月27日 的回复
Thank you for your Feedback.

10/10 超赞

Josh

与家人出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Very good experience. Clean and friendly
2024 年 2 月入住 1 晚
Pathik 于 2024年02月15日 的回复
Thank you for your Feedback we will improve

6/10 一般

William

2024 年 2 月入住 1 晚
Pathik 于 2024年02月15日 的回复
Thank you for your Feedback we will improve

8/10 还可以

Thomas

商务旅客
满意：清洁度、住宿条件和设施、客房舒适度
2024 年 1 月入住 1 晚
Pathik 于 2024年02月15日 的回复
Thank you for your Feedback we will improve

8/10 还可以

Benson，Mississauga

商务旅客
满意：清洁度、员工和服务、服务设施
Clean and quiet
2024 年 1 月入住 4 晚
Pathik 于 2024年02月15日 的回复
Thank you for your Feedback we will improve

10/10 超赞

Joe

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
3 day stay
Very good room service. Coffee pot way to small
2024 年 1 月入住 3 晚
Pathik 于 2024年02月15日 的回复
Thank you for your Feedback we will improve

10/10 超赞

Emiline

2024 年 1 月入住 1 晚
Pathik 于 2024年02月15日 的回复
Thank you for your Feedback we will improve

2/10 糟糕

Lindsay

满意：员工和服务
不满意：清洁度、住宿条件和设施、客房舒适度
Bugs
Woke up covered in bites. It’s been almost a week and I have massive red welts all over me still. Other guests have reported finding bed bugs. Needless to say I sanitized everything before I took it into my house to wash in hot hot hot water. READ ALL OF THE GOOGLE REVIEWS THIS PLACE IS INFESTED. I’ve filed a complaint with best western and am calling the state to investigate as well.
2023 年 12 月入住 1 晚
Pathik 于 2024年02月15日 的回复
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 超赞

Maple

与配偶出行
满意：清洁度、服务设施、住宿条件和设施
The overall stay of this property was great! The room was very nice and the front desk staff was very kind i believe her name was Melissa
2023 年 12 月入住 2 晚
Pathik 于 2024年02月15日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 还可以

Steve

满意：员工和服务，清洁度
Cleaning was amazing, beds comfortable. Carpet a little sticky and bathroom door hard to shut.
2023 年 12 月入住 1 晚
Pathik 于 2024年02月15日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 超赞

Rex Covington

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very clean
a very clean room and friendly staff. For the price this was excellent stay.
2023 年 12 月入住 1 晚
Pathik 于 2024年02月15日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 超赞

Richard

Pathik 于 2024年02月15日 的回复
Thank you for your Feedback we will improve

6/10 一般

Sharman Jensen

满意：员工和服务，清洁度
Easy location, crumbling building
2023 年 11 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 还可以

Larry

满意：清洁度、员工和服务、住宿条件和设施
Very nice staff. Good value.
2023 年 11 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 超赞

Al

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Very pleasant folks manage the place
2023 年 11 月入住 2 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 一般

Ty

与家人出行
不满意：客房舒适度，住宿条件和设施
Don't
Rooms were dated and the highway noise was extremely loud. Cleaning was hit or miss.
2023 年 11 月入住 4 晚
Mital Patel 于 2023年12月15日 的回复
Thank you for your Feedback we will improve

10/10 超赞

Rick

满意：清洁度、员工和服务、住宿条件和设施
2023 年 11 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 超赞

Joshua

与家人及幼儿出行
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The room was clean and great.
2023 年 11 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 还可以

Jake

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
Best Western Decatur TX
'Old school' hotel with rooms facing parking lot. Renovated nicely. Clean rooms and friendly staff. Minor problem with missing TV remote and toilet. Both corrected promptly by hotel. Would stay again.
2023 年 10 月入住 2 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 超赞

Eddie

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
The lamps with internal plugs for your computer, etc. are for the most part non-functional, but management said they are working on replacing them in every room. I can't travel light and am so happy I can park right at the door to my room. They serve free breakfast and have something for everyone. Both the owner and her manager are eager to please, and they are assets to the hotel industry. I'm staying with them again next month.
2023 年 10 月入住 2 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

4/10 很差

John，BROWNSVILLE

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
This property is quite run down and also did not have the room I reserved.
2023 年 10 月入住 1 晚
Bianca 于 2023年10月27日 的回复
Thank you for the comments regarding your recent stay with us.We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests.If we can be of further assistance, please don't hesitate to let us know.

4/10 很差

Julius

不满意：住宿条件和设施
Not a good representation of a Best Western.
Old.. building is too old
2023 年 10 月入住 1 晚
Mital Patel 于 2023年12月15日 的回复
Thank you for your feedback

2/10 糟糕

Alfredo

不满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Nicole 于 2023年10月27日 的回复
Thank you for your review regarding your recent stay with us. We are sorry that we were unable to meet your expectations during your stay. Guest satisfaction is something we strive for every day and your feedback is very much appreciated. Please know we use all feedback, both positive and constructive when reviewing the services and accommodations we provide to our guests. If we can be of further assistance, please don't hesitate to let us know.

10/10 超赞

Tina

与配偶出行
满意：清洁度
The staff is very friendly and the rooms have been updated nicely.
2023 年 10 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 还可以

Jose

满意：清洁度、员工和服务、服务设施、住宿条件和设施
Clean room, very spacious, Breakfast and for the price definitely is great.
2023 年 10 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 还可以

Jason

商务旅客
满意：清洁度、员工和服务、服务设施、住宿条件和设施
Great staff, clean room, good nights sleep
2023 年 10 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 一般

Rob

与家人出行
满意：员工和服务
不满意：住宿条件和设施，清洁度
2023 年 9 月入住 3 晚

6/10 一般

Ariana

与家人出行
满意：服务设施，员工和服务
The room was nice but did have a smell like someone smoked in it. I was really there to sleep.
2023 年 10 月入住 1 晚

10/10 超赞

Mike

商务旅客
满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
It was a very comfortable room. The people were friendly and helpful. The breakfast was good also.
2023 年 10 月入住 3 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

4/10 很差

Juan

不满意：住宿条件和设施，清洁度
2023 年 10 月入住 5 晚
melissa 于 2023年10月15日 的回复
On behalf of my staff and myself I apologize we didnt meet your expectations. I do hope you will give us the oppertunity to exceed your expectations in the future.

10/10 超赞

Donald，Plymouth

满意：清洁度、员工和服务、住宿条件和设施
Very Friendly Atmosphere. Melissa was very kind and helpful.
2023 年 10 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 还可以

Natasha

2023 年 10 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

10/10 超赞

Rodney，New Orleans

满意：清洁度、员工和服务、住宿条件和设施
Value is good.
2023 年 9 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 一般

Matthew

满意：员工和服务
The property location was very convenient in regards to my overall stay and the owner and her husband were very welcoming and polite upon check in. The only things I really had an issue with was that the entrance door leading into the room I was in didn’t have enough weatherstripping to keep any extra noise from the highway out, neither of the extra outlets on the lamps were so loose that they wouldn’t hold my phone charger block, and either the water pressure or the shower head itself in the shower needs fixing/replaced.
2023 年 9 月入住 2 晚

6/10 一般

john

与家人出行
满意：员工和服务，清洁度
不满意：服务设施
It is an old facility.
2023 年 9 月入住 1 晚
Henry 于 2023年11月29日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

8/10 还可以

Wendy

团体旅客
满意：客房舒适度，员工和服务
Value for price
Good value for the price when just looking for a place to sleep. Friendly employees.
2023 年 9 月入住 1 晚
melissa 于 2023年09月17日 的回复
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

10/10 超赞

Edward

满意：清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 9 月入住 1 晚
melissa 于 2023年09月17日 的回复
Dear Guest,A hearty thanks for your rating. We are feeling blessed to have you as our guest and value your business for choosing us. Our team assures you the best of our services at all times.

6/10 一般

Steve

与家人出行
满意：服务设施
不满意：清洁度、员工和服务、住宿条件和设施
Nothing
2023 年 9 月入住 2 晚
melissa 于 2023年09月13日 的回复
I apologize that your stay with us was unsatisfactory. I hope you will give us the oppertunity to host youagain with a more satisfactory experience.

6/10 一般

Judy

与家人出行, 团体旅客
满意：员工和服务，清洁度
Swimming pool needs some TLC. Walls needed some extra TLC
2023 年 8 月入住 1 晚
Pathik 于 2023年09月13日 的回复
I apologize that your stay with us was unsatisfactory. I hope you will give us the oppertunity to host youagain with a more satisfactory experience.

8/10 还可以

Thomas

2023 年 7 月入住 2 晚
melissa 于 2023年09月13日 的回复
Dear Guest,Guest satisfaction is our number one objective, we really appreciate your wonderful rating. Our Team hopes to have the chance to serve you again on your next visit.

6/10 一般

Guy

与家人出行
满意：清洁度、员工和服务、客房舒适度
electrical plugs not working on lamps
The hotel was clean but the electrical plugs on the lamps did not work so had to plug in by the sink, and the plug by the bed was loose due to broken drywall and it took hot water for about 5 min to get warm because we were almost at the end of the rooms.
2023 年 7 月入住 2 晚
melissa 于 2023年09月13日 的回复
I apologize that your stay with us was unsatisfactory. I hope you will give us the oppertunity to host youagain with a more satisfactory experience.

4/10 很差

Tyrus

不满意：住宿条件和设施
2023 年 6 月入住 1 晚
melissa 于 2023年07月4日 的回复
I apologize that your stay with us was unsatisfactory. I hope you will give us the oppertunity to host youagain with a more satisfactory experience.