恩戈馬區度假屋

「1. Several items missing on arrival: towels, rubbish bin, soap, toilet paper, coat hangers. 2. Toilet did not flush properly and was not fixed during stay. 3. Flat was not cleaned and rubbish not taken away. 4. Unable to gain access on day of arrival as nobody on duty despite being notified of late arrival. 5. TV was only connected on last day. 6. Some lights not working and were not fixed.」

「The receptionist and cleaning staff were very good and helpful. I will definitely stay there again」

「The apartment was cozy, had everything we needed, in a great location and very nice. The staff was incredible and incredibly helpful and went above and beyond. They even provided laundry services, and help with various things. 」

「My family enjoyed everything about this property. The housekeeping and cooks were our highlights along with the great security guards that actually assist with luggage to the rooms. The breakfast is brought to your room FRESHLY MADE. Eggs, pancakes, fresh fruit, tea and coffee, toast and muffin. The only thing; the electric is ran off a prepaid card (as all of Rwanda), BUT the card ran out and I thought we were without electric until I looked around at the other rooms and seen that they had...