「The check-in process was very poor. It relied on an unreliable-looking website that was mostly in Slovak and was difficult to get working (only partly on English). Communication with the hotel was also clumsy, and there was no information provided about breakfast or other practical matters.
The bathroom drain was blocked, causing the bathroom to flood. Housekeeping was also lacking. At the very least, fresh towels and basic room cleaning during the stay would have been appreciated.
It was...