* A maximum number of guests must not exceed the number of sleeping places indicated on this form (Studio = 2 Adults). Visitors may not remain in the Holiday Home between 12:00 midnight and 8:00 AM. Guests are responsible for the behavior of their visitors.
* Guests accept and understand they shall be required to vacate the property at the end of the booking as per their rental payment period. In the event the guest does not vacate, the company has the right to charge such penalties as necessary to cover all losses incurred, which shall include any loss of income to the landlord.
* Guests shall not make any alterations, remove furnishings, or bring their own furnishings or appliances in the Holiday Home.
* Guests must notify the company within 24 hours in the event of any accidental damages or major maintenance issues (i.e. AC / water heater failure or heavy water leakage), and breakdown of any appliances to ensure that will be attended to urgently and to avoid being liable for the damages or any exceptional/additional increase in charges over the median average by more than 20% of average consumption. This also covers slow leaks or taps/toilets/baths/showers left running, etc. For any minor maintenance issues (i.e. light bulb change, blocked/clogged sink, change in remote batteries, etc.), a call-out charge of AED 150 will be applied to the guest.
* The company, as operator of the Holiday Home, shall have the right to enter the property throughout the duration of the guest's stay to carry out such works as Cleaning or Maintenance in the event of an emergency or any such circumstances, or if the company suspects that there may be damage in need of repair that may lead to an emergency crisis or event. Unless instructed by the guest in writing, emergency cleaning and maintenance works may be carried out without prior notification.
* Guests must refrain from any uncivilized/inappropriate behavior and must not create noise that is offensive to neighbors, especially between 10:00 PM-8:00 AM during check-in/check-out, and throughout their occupancy. In the event of any such noise or offensive behavior, guests accept and understand that eviction from the Holiday Home may result as well as loss or retaining part of the Security Breakages Deposit.
* Pets are allowed subject to terms and conditions.
* Smoking is strictly prohibited inside the Holiday Home. Failure to comply will result in forfeiture of the full Security Breakages Deposit. If in case the Holiday Home has a balcony, the guest is allowed to smoke only in that area taking care to keep the balcony door fully closed to avoid the smell of smoke permeating inside the Holiday Home.
* The Holiday Home is that of a residential dwelling; hence, stag or hen parties, assemblies, gatherings, or events are strictly not allowed.
