The Balmoral Hotel offers a stylish Durban experience with an on-site restaurant serving Halal dishes and a terrace with spectacular views. Guests appreciate the attentive service at this upscale family-friendly property, where free WiFi keeps everyone connected.
Located in Durban Beachfront, a neighbourhood in Durban, The Balmoral Hotel is in the suburbs and near the beach. The area's natural beauty can be seen at Golden Mile and Durban Beach, while Durban Funworld and uShaka Marine World are popular local attractions. Travelling with kids? Make time for Durban Botanical Gardens, or enjoy an event or a match at Moses Mabhida Stadium. Break out the clubs and hit the links on a nearby golf course, or seek out an adventure with skydiving. Visit our Durban travel guide
125 OR Tambo Parade, Durban, KwaZulu-Natal, 4000
What's nearby
Golden Mile
3 min walk - 0.3 km
Durban Beach
2 min drive - 2.2 km
uShaka Marine World
2 min drive - 2.2 km
Durban Funworld
1 min walk - 0.1 km
Durban International Convention Centre
15 min walk - 1.3 km
Getting around
Durban (DUR-King Shaka Intl.)
33 min drive
Restaurants
Joe Cool's
9 min walk
Island Style
7 min walk
Roma Revolving Restaurant
16 min walk
Chicken Tikka Palace
3 min walk
Grand Bay Spur Steak Ranch
6 min walk
About this property
The Balmoral Hotel
Upscale family-friendly hotel near Golden Mile
Located close to Durban Funworld and Durban International Convention Centre, The Balmoral Hotel provides a terrace, dry cleaning/laundry services and a 24-hour business centre. The on-site restaurant offers breakfast, lunch and dinner. Stay connected with free in-room WiFi.
You'll also find perks such as:
Free self-parking and valet parking
Buffet breakfast (surcharge), a round-trip airport shuttle (surcharge) and supervised childcare (surcharge)
Newspapers in the reception, a porter/bellboy and tour/ticket information
Room features
All 95 rooms boast comforts, such as 24-hour room service and fireplaces, in addition to thoughtful touches, such as laptop-friendly workspaces and air conditioning.
24-hour return airport shuttle on request for a surcharge
Casino shuttle (surcharge)
Free self parking on site
Free valet parking on site
Limited on-site valet and self parking
Wheelchair-accessible parking available
Food and drink
Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: ZAR 185 per person
A restaurant
Things to do
TV in common areas
Family friendly
Babysitting (surcharge)
In-room refrigerator
Laundry facilities
Soundproofed rooms
Supervised activities for children (surcharge)
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Newspapers in lobby
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Porter/bellhop
Tour and ticket assistance
Business services
24-hour business centre
Conference space
Meeting room
Outdoors
Direct access to the beach
In a provincial park
Terrace
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
Accessible airport shuttle
Lift
Thin carpet in room
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible bathroom vanity
Wheelchair-accessible parking
Wheelchair-accessible path to lift
Wheelchair-accessible registration desk
Wheelchair-accessible restaurant
More
1 building
3 floors
Banquet hall
Designated smoking areas
Room amenities
Bedroom
Bedsheets provided
Blackout drapes
Bathroom
Designer toiletries
Hair dryer
Shampoo
Shower
Soap
Toilet paper
Towels provided
Entertainment
42-inch plasma TV with satellite channels
Food and drink
24-hour room service
Coffee/tea maker
Electric kettle
Minibar
Refrigerator
More
Air conditioning
Desk
Fireplace
Iron/ironing board on request
Laptop workspace
Safe
Shared accommodation
Soundproofed rooms
Policies
Check-in
Check-in start time: 2:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 16
Check-out
Check-out before 11 AM
Special check-in instructions
This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Access methods
Staffed front desk
Pets
No pets or service animals allowed
Children and extra beds
Children are welcome
Cots (infant beds) are not available
Payment types at the property
Important information
Optional extras
Fee for buffet breakfast: from approximately ZAR 185 per person
Airport shuttle fee: ZAR 470.00 per vehicle (one-way, maximum occupancy 6)
Airport shuttle fee per child: ZAR 50 (one-way)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a fire extinguisher and a smoke detector
We should mention
No pets and no service animals are allowed at this property
National rating
Quality graded by the Tourism Grading Council of South Africa (TGCSA) – South Africa's official quality assurance organisation.
Property is also known as
Balmoral Hotel Durban
Balmoral Durban
The Balmoral Hotel Hotel
The Balmoral Hotel Durban
The Balmoral Hotel Hotel Durban
Frequently asked questions
Is The Balmoral Hotel pet-friendly?
No, pets are not allowed at this property.
How much is parking at The Balmoral Hotel?
Self-parking and valet parking are free at this property; nearby parking is also free.
What time is check-in at The Balmoral Hotel?
Check-in start time: 2:00 PM; check-in end time: midnight. Late check-in is available during limited hours.
What time is check-out at The Balmoral Hotel?
Checkout is at 11 AM.
Does The Balmoral Hotel provide a shuttle to the airport?
Yes, there's an airport shuttle that runs on request. A fee of ZAR 470.00 per vehicle applies.
Where is The Balmoral Hotel located?
Offering direct access to the beach, this Durban Beachfront hotel is in the city centre and within a 10-minute walk of Golden Mile and Durban Funworld. Durban International Convention Centre and uShaka Marine World are also within 1 mi (2 km).
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Reviews
The Balmoral Hotel Reviews
7.8
Good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.2
Cleanliness
7.6
Location
8.2
Staff & service
7.6
Property conditions & facilities
Rating 10 - Excellent. 73 out of 205 reviews
10 - Excellent
73
Rating 8 - Good. 75 out of 205 reviews
8 - Good
75
Rating 6 - Okay. 31 out of 205 reviews
6 - Okay
31
Rating 4 - Poor. 14 out of 205 reviews
4 - Poor
14
Rating 2 - Terrible. 12 out of 205 reviews
2 - Terrible
12
Reviews
8/10 Good
Amanda
15 Jul 2025
Liked: Property conditions & facilities
Disliked: Amenities
Brilliantly attentive staff, excellent breakfast and great location right on the sea shore.
Amanda
Stayed 2 nights in Jul 2025
8/10 Good
Richard
2 Dec 2025
Liked: Cleanliness, amenities
The hotel is in desperate need of a makeover. The rooms are clean, the water is hot, but the faucet can be replaced. You have to turn the knob around 5 full times before the water comes out. Then it's not even a smooth stream, but a multi angle spread. My room was located in the middle of the building between the stairs and the elevator. There are seats in front of my door, so it can get pretty noisy even late into the night. The area where the building is located is good....right in front of the beach with lots of food options. The staff were great!
It is a very old hotel but still has its charm. Location in front of the beach is a big plus, The security at the hotel is good, the food is good. Overall, this old lady is still kicking.
The Balmoral Hotel is a bit dated but clean. In my room the AC didn't initially work but two quick visits from staff and that was remedied. The bathroom is VERY TINY and the shower/tub requires a big step up to get in and out.
The Balmoral is right on the beach and has lots of restaurants nearby which is convenient. There are vendors who set up at the beach too. Note the sockets are different than in other parts of South Africa. I didn't have the correct adapter here when I did in Cape Town and Sodwana Bay.
The hotel staff is beyond the friendliest and most helpful staff I have ever encountered while traveling extensively. From the hotel manager, reception desk, the restaurant, and the housekeeping staff, everyone was incredible. We had a room facing the water, so it was incredible to look out the windows and clearly see the water and beach. The room was not noisy at all. Breakfast had lots of options and we ate dinner in the hotel almost every night. We already booked this hotel for next year for 10 days.
Very old hotel, charming and quaint, its beachfront but unsafe to walķ to beach, bothered by homeless beggars and illegal sellers..parking was safe and secure at the rear. Staff was friendly, helpful and very pleasant. As my wife is disabled the first disabled room was unsuitable due to the shower . We were moved to a better equipped bathroom which improved our stay.
Arrived after a 29 hour flight from USA
In checking in they did not find my booking which i had done online and later told that their system had nit updated,this booking was done a month prior and should have updated.Got my room after this delay and
Pushed a heavy trolley to 3 rd floor where I discovered the room was not made and the former occupants still had things there and they were late to check out.How could the room be declared clean in the system
Took more than 20 minutes to be moved to another room
Found the room already open and the manager forgot to give me room keys
Went down again to collect keys
Came back twice and keys were not working
At night there was extremely loud music and partying till 4 am right across the hotel
Never had a minute of sleep
Why can't the hotel work with local authorities to limit the time that people can play music at the beach
This was my worst experience at a hotel and was planning to bro g a group of friends from USA and I will not subject them to this standard
A bad experience and certainly not a 4 star rating worthy, poorly maintained . Dirty carpet and lifting floor boards .
Norberto
Stayed 1 night in Aug 2021
10/10 Excellent
Verified traveller
11 Jul 2021
Liked: Cleanliness, staff & service, amenities
nice stay for older building
Verified traveller
Stayed 1 night in Jul 2021
8/10 Good
Verified traveller
5 Jun 2021
Liked: Staff & service
Family of 3 vacation
The Balmoral gives value for money but the infrastructure is quite old.
Verified traveller
Stayed 2 nights in Apr 2021
8/10 Good
Verified traveller
27 Jan 2020
Liked: Cleanliness, staff & service
The personnel went out of their way to make it a good experience. The politeness of the staff was evident right from the security guard outside to the cleaners.
Old style colonial hotel like going back in time! Very helpful staff. Lovely setting right on the beach in Durban. Some of the fixtures and fittings could do with refreshing or updating - for instance stair carpets very worn. Overall a very good experience though.
Verified traveller
Stayed 2 nights in Nov 2019
2/10 Terrible
Russell, London
21 Nov 2019
Totally appalled to arrive home to the UK to be informed that my credit card had been subject to credit card fraud of a few hundred GB pounds and I know that it had to be by a member of staff at this hotel. So watch out there are criminals at this hotel.