Dutch Coast Historic Hotel

"Good "

"Asked for booking reference and staff refused and even raised her voice to me. Breakfast was poor, cold bacon and eggs. "

"DId not have the chance to have breakfast"

"What a wonderful stay. The staff are extremely kind and helpful; a special thanks goes to Teeuw on reception for going the extra mile for us! The room was very spacious, clean and had all the amenities we required. Breakfast provided a range of muesli, cheese, hams and freshly baked croissants etc. A plentiful range of teas and coffees set us up nicely for daily walks around the local area. The hotel is situated right in the heart of Haarlem making it extremely easy to get around. I highly recommend a stay at the Amrath Grand Frans Hals hotel!"

"Good heat in the room. Rooms were clean,there was a mini fridge,safe in the closet,coffee maker with reg and decafe provided. It was a quick walk to and from the trainstation,and a Jumbo grocery store a few blocks away. Several restaurant options close by,as well as many shops. Daily maid service and on site reataurant and fitness facility. I really enjoyed Alkmaar and my stay at Hotel Amranth."

"beautiful building in nice neighborhood; easy access to museums and other cultural activities; very impressed with staff who were friendly and went out of their way to make sure your stay is good and comfortable; room was very clean and comfortable."

"The hotel was in a great location and the saunas were wonderful. "

"The views from my room were beautiful. The bath was a wonderful treat. I enjoyed sitting on the balcony and the short walk to the beach and the trams. I hope to comeback very soon. "

"This Hotel failed to notify in "Hotel Details" on Expedia or emails that it was, at the time of my stay: ripping up the hallway carpet on all 6 of 6 floors grinding flooring glueing on new carpet Accordingly I was subjected to disrupted old carpet dust, concrete dust and black mould dust. This was from the lift exit all down the hall to my room door. I took photos to prove this. The concrete dust and mould was trampled into my hotel room carpet. Whilst the hotel staff were lovely and tried to tick all boxes on customer care they could not change the irrefutable fact that the Hotel Owners saw fit to take customer money without informing them of the health risk to customers. This was a breach of Expedia's policies and, certainly in Australia Health & Safety laws to subject any person to this dust and black mould hazard. I have bad asthma and this was an extremely bad environment for me I would never have consented to. I arrived at about 1030PM on Valentines Day and had no alternative to stay the night as no other hotels were available. On the second night the lovely staff moved me to the only floor (of 6) that had HALF a carpet PARTIALLY laid. The Hotel Owner's greed was a massive breach of customer trust. Sadly a Manager made a staff member "sweep" the black mould and fine dust in a non-ventilated environment. Obvioulsy pointless, worsening the dust and a hazard for the staff member. I showed my Uber Driver the photos and he was so horrified. "