澳洲東岸ALH 集團酒店住宿 | 熱門酒店限時優惠可低至 HK$450

「Ok」

「很簡單舒適的房間，鄰近棕櫚海灘很棒！」

「住到一間很臭的房間，地毯發出臭奶味，整個房間很難聞，房子很舊，設備很舊」

「Bad 」

「We stayed one night with 2 older children. Staff was nice and gave us complementary drink coupon for each person including children. The apartment with upstairs bathroom and bedroom was a good surprise to us (with a balcony). The room was clean and spacious. Kitchen was well-equipped and maintained. However, the dining table was a too small. There were a few restaurants and convenient store located in the same area. Very suitable for family with young / older children.」

「非常差！ 首先：我是幫朋友訂房已付清全額已經打電話詢問過可否出示非本人證件了，此飯店電話是hotel.com的電話客服回覆我說「你已經付清了當然可以」，所以安心下定。 當天check in 卻說要我本人證件正本（不就還好我在附近）我們是從別的城鎮過來如果我沒到就無法入住了。 櫃檯態度也非常差！ 過了一夜大家出去玩半夜要回飯店發現「房卡失效」完全無法開門！已經累的半死所有東西都在房裡卻進不去！此時打飯店電話完全沒人接（根本無人值班）只好睡車上（還好車鑰匙在身上），直到早上八班點半櫃檯有人了，卻只願意補償讓我們晚兩小時check out ! 這種掃興的事在旅途中真是非常糟。」

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