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艾爾帕索 I-10 凱藝套房酒店的評價

2.5 out of 5
艾爾帕索 I-10 凱藝套房酒店
6185 S Desert Blvd, El Paso, TX

評價

6.2
10 分評分，優異；1001 則評價中有 234 則" "
8 分評分，不錯；1001 則評價中有 218 則" "
6 分評分，一般；1001 則評價中有 156 則" "
4 分評分，欠佳；1001 則評價中有 153 則" "
2 分評分，很差；1001 則評價中有 240 則" "

6.4/10 

整潔度

7.0/10 

職員與服務

6.0/10 

設施服務

6.0/10 

住宿狀況

6.2/10 

環保程度

評價

10/10 優異

真實旅客

親子同遊
讚好：職員與服務和住宿狀況
地理位置方便，靠近十号公路，离市区十英里，早餐很棒，房间不是很大，但是干净整洁，停车很方便，是我这次旅游住过的最好的经济型酒店。
於 2018 年 12 月住了 1 晚
Shailika. P 於 2019年1月4日的回應
Thank you for review and 5 rating. We're so happy to hear kind words from you and glad you enjoyed your stay with us. Hope to see you again.

10/10 優異

Thelma

讚好：整潔度、職員與服務和住宿狀況
Nice place
於 2024 年 5 月住了 1 晚

8/10 不錯

Guillermo

商務旅客, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
El personal de servicio muy amables.Lo recomiendo.
於 2024 年 5 月住了 5 晚

8/10 不錯

Veronica

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

4/10 欠佳

JAIME

家人同遊
We were assigned to a room with no curtain, people can see through the window quickly solved, transferred to other room. But next after return from dinner to the new room, the card did not open the room, need to fix it Next day at evening the room was not cleaned, I asked why, front desk told us we should ask it, but never told me about that policy of asking if we want to clean the room every day
於 2024 年 5 月住了 2 晚

6/10 一般

Fred C. Pesek,

不滿：整潔度、設施服務和住宿狀況
Staff friendly Facility in need of a bit of TLC
於 2024 年 5 月住了 1 晚

2/10 很差

Judith

不滿：整潔度和住宿狀況
Room in terrible condition, no breakfast most mornings
於 2024 年 5 月住了 5 晚

10/10 優異

Gloria

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚

10/10 優異

Adrian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing stay everyone was helpful and housekeeping was perfection. Clean rooms and comfortable enviorment
於 2024 年 4 月住了 3 晚

2/10 很差

Evelyn

家人同遊
不滿：職員與服務、設施服務和住宿狀況
Everything was broken, old and had water damage everywhere where. Carpet and walls looked very dirty. No shampoo and conditioner or extra toilet paper, some lights didn’t work. Even vending machine didn’t work but charged my debit card. Nobody answered phones in two days and phone in room was broken.
於 2024 年 4 月住了 1 晚

10/10 優異

Herbert

讚好：整潔度、設施服務和住宿狀況
Jeud
於 2024 年 4 月住了 1 晚

6/10 一般

Eliezer

家人同遊
Make sure the everything within the rooms is functional, our room had the shower faucet lose and it was licking water, other ting, please do not offer your hotel as breakfast included, having waffles and some milk nor even coffee nor oatmeal, cereals, fruits, that is not breakfast
於 2024 年 4 月住了 1 晚

10/10 優異

Adrian

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Amazing stay will definitely book again
於 2024 年 4 月住了 1 晚

8/10 不錯

Gabriel

於 2024 年 4 月住了 1 晚

8/10 不錯

Kenneth

商務旅客
讚好：整潔度和職員與服務
There is no fitness center or room. The pool is not open. There are no closet spaces in the room to hang clothing.
於 2024 年 4 月住了 1 晚

6/10 一般

Laura

讚好：職員與服務
Barato
於 2024 年 3 月住了 1 晚

6/10 一般

FLOR

家人同遊
讚好：整潔度、職員與服務和設施服務
Buena ubicación y precio accesible, sin embargo las condiciones de las áreas comunes tienen muchas áreas de oportunidad, el elevador tiene un balazo y es muy lento. La atención es muy buena
於 2024 年 4 月住了 1 晚

10/10 優異

Ruben

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very good
於 2024 年 3 月住了 1 晚

2/10 很差

MARIO

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Muy mal hotel, sucio, sin opciones de comida, no hicieron la habitación porque no se avisó, etc, la verdad muy mal
於 2024 年 3 月住了 2 晚

8/10 不錯

Diana

讚好：整潔度、職員與服務和設施服務
En general estuvo bien, solamente el elevador lo considero muy deteriorado y huele a quemado cuando hace su funcion.
於 2024 年 3 月住了 1 晚

2/10 很差

Jorge

家人同遊
不滿：職員與服務、設施服務和住宿狀況
desayuno incluido terrible, el ase solo lo hacen cada tercer día , reserve una semana y un día limpio y otro sucio, ni que uviera pagado cada tercer dia
於 2024 年 3 月住了 1 晚

2/10 很差

Martha (Aurora)

不滿：整潔度、職員與服務和住宿狀況
於 2024 年 1 月住了 1 晚

4/10 欠佳

Laura

家人同遊
不滿：整潔度、職員與服務和住宿狀況
I did not like that the bedsheets were dirty. They had not cleaned the 2 rooms we booked. Also, the restroom seemed dirty and they did not have shampoo or soap in the dispensers. The noise in the hotel was horrible. You could hear children running in the floor above us. We could also hear people talking in the hallway at night. I also thought that it was very unprofessional that the lady from the front desk went knocking twice after midnight asking us how we rented the rooms. I explained nicely the first time even after they had waken us up at 2 a.m. in the morning, that we booked it through Expedia. The lady from the front desk kept insisting that the two rooms that they had given us earlier that day belonged to somebody else. She wanted to know who gave us the rooms. I explained that a young man in reception was the one that gave us the rooms. She left and then came back 40 minutes later knocking asking us the same question. I repeated myself that we had the rooms already paid through Expedia and that a young man in reception was the one that gave us those room. After the lady kept insisting that she didn't know why we had the rooms since they belonged to somebody else, she finally left and we were able to go to sleep. It was a horrible experience.
於 2024 年 3 月住了 1 晚

2/10 很差

Eduardo

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
El peor hotel que he visitado, no hay nada en el desayuno que se supone que incluye, la tv no tiene control remoto pedimos uno y no funcionó, el A/C de la habitación no enfriaba, el frigobar no funcionaba, las toallas y sábanas olían mal, como las lavaran solo con agua o ni eso. Hotel muy descuidado, sin personal suficiente.
於 2024 年 3 月住了 1 晚

2/10 很差

JORGE

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Ofrecieron desayuno, y no hubo nada, solo estaban 3 mandarina con lama echadas a perder
於 2024 年 3 月住了 1 晚

8/10 不錯

Mayara

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Solo el desayuno no fue lo mejor
於 2024 年 3 月住了 1 晚

10/10 優異

mercedes graciela

親子同遊
讚好：職員與服務、設施服務和住宿狀況
Todo bien
於 2024 年 3 月住了 2 晚

2/10 很差

Rosie

不滿：整潔度、職員與服務和住宿狀況

4/10 欠佳

Leticia

不滿：職員與服務
於 2024 年 3 月住了 1 晚

2/10 很差

Gisell Veronica

不滿：整潔度、職員與服務和住宿狀況
El primer día nos quedamos en una habitación la cual se notaba que no la habían limpiado, había vellos del huésped anterior en el lavabo, envases de shampoo usados. Lo comentamos en recepción y muy amablemente nos cambiaron de habitación, la verdad la atención que nos dieron para solucionar fue muy buena. Nos fuimos agradecidos con ellos por intentar solucionar un problema en grupo El segundo día que nos quedamos en otra habitación el frigobar hacía muchísimo ruido sin embargo la habitación se veia mucho más limpia aunque la mañana siguiente nos percatamos que había un pañal sucio debajo de la cama lo cual nos hace creer que el personal de limpieza es deficiente en su trabajo. Las luces de los pasillos parpadean y los plafones el mobiliario y los muros se ven descuidados
於 2024 年 3 月住了 2 晚

10/10 優異

Manuel Alejandro

親子同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Todo bien
於 2024 年 3 月住了 1 晚

10/10 優異

Claudia

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Buen trato solo podria mejorar el desayuno falta fruta
於 2024 年 3 月住了 1 晚

2/10 很差

Leo

不滿：整潔度、職員與服務、設施服務和住宿狀況
terrible noisy dirty
於 2024 年 3 月住了 1 晚

8/10 不錯

juan carlos

讚好：整潔度、職員與服務和住宿狀況
A little bit more of breakfast will be nice...
於 2024 年 2 月住了 1 晚

6/10 一般

Abhijit

讚好：整潔度和職員與服務
不滿：住宿狀況
Room was clean, beds comfortable. Breakfast is non existent. They said they ran out if butter at 8:30 am. There was one old sad orange, old bagels and cereal that was crushed to powder pretty much. Staff was friendly. Not bad for the price except breakfast
於 2024 年 3 月住了 1 晚

8/10 不錯

Isaak

於 2024 年 3 月住了 1 晚

4/10 欠佳

walter (Rio Rancho)

商務旅客
讚好：整潔度和職員與服務
不滿：設施服務和住宿狀況
The property was clean and the staff as helpful as they could be. The physical systems of the hotel are terrible. 1. It took 3 tries before we could get a key card to work. 2. The phone in the room did not work (so I had to go to the front desk with the TV remote problem) 3. There was no TV remote in the room - we tried 2 others and none worked. 4. I came down to breakfast at 0700 and there was very little left.
於 2024 年 2 月住了 2 晚

10/10 優異

Daisy

讚好：整潔度和職員與服務
於 2024 年 1 月住了 1 晚

2/10 很差

sandra

家人同遊
不滿：設施服務
Super dirty and not good customer service. Fatal.
於 2024 年 2 月住了 1 晚

8/10 不錯

Richy (Anthony)

讚好：整潔度、職員與服務和設施服務
Overall good. Breakfast wish it was more varieties. But gets you filled up. Shower head was old and molded with built up water salt. Main lock was worked but you could see insure the room or the outside. Needed to be filled up and fixed. Elevator was rocky and did not acknowledge 3rd floor.
於 2024 年 2 月住了 2 晚

4/10 欠佳

Armando

家人同遊
不滿：整潔度、職員與服務和住宿狀況
Not a great place to stay. Our reserved room was not available at check in so we were given the ADA unit. No one is ever at the front desk when needed. The shower hot water took about an hour to come up warm. The room ceiling lights did not work. The television channels take forever to change. The HVAC unit is really noisy and will not shut off on its own The lavatory sink stopper did not work. The cooridor carpeting was filthy.
於 2024 年 2 月住了 1 晚

2/10 很差

MIRNA

不滿：整潔度
於 2024 年 2 月住了 1 晚

8/10 不錯

Barbara

讚好：整潔度、職員與服務和住宿狀況
Quiet and the staff are helpful. Convenient to the highway . and Restaurants shopping.
於 2024 年 2 月住了 1 晚

6/10 一般

Elizabeth

家人同遊
不滿：設施服務
Smells the minute you walk in to hotel, like wet carpet smell. Rooms have not been updated, old and broken including bathroom tile, bathroom doors don’t close. Paint on walls are peeling.
於 2024 年 2 月住了 1 晚

2/10 很差

María

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Mal no había agua caliento y nos bañamos con fría la secadora del pelo no servía muy mal
於 2024 年 1 月住了 1 晚

2/10 很差

David

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
En Resumen, de lo PEOR
Uno de los peores hoteles a los que haya llegado, pésimo servicio, habitación sucia, (pelos en las sábanas) goteras en regadera que ni dejan dormir, muy cerca de una carretera y no está preparado para el ruido. En resumen de lo peor. Hoteles.com no debería de recomendar este tipo de propiedades con tan pésimo mantenimiento
Almohadas manchadas
Almohadas manchasdas
Almohadas manchadas
Sistema de incendios bloqueado
於 2024 年 2 月住了 1 晚

2/10 很差

Gamaliel

不滿：職員與服務和住宿狀況
No había agua caliente y no pudieron resolverlo
於 2024 年 2 月住了 2 晚

2/10 很差

Carlos

不滿：整潔度、職員與服務和住宿狀況
Horrible
於 2024 年 1 月住了 1 晚
Linda 於 2024年2月4日的回應
Dear Carlos,Your satisfaction is important to us as a valued member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, LindaQuality Inn & Suites El Paso I-10

8/10 不錯

Manuel

Muy buena avitasion
於 2024 年 1 月住了 1 晚

2/10 很差

Veronica

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Agua fría
Nunca salio el agua caliente, la iluminacion de la habitacion muy debil (habia solo dos lamparas para todo el cuarto) las cortinas desalineadas. Fatal. Defonotovamente no regreso a hospedarme ahi
於 2024 年 1 月住了 1 晚
Linda 於 2024年2月4日的回應
Dear Veronica, Your satisfaction is important to us as a valued member. We will be using your feedback to make improvements, so that we can provide exceptional experiences for our guests. Should you need additional support, please do not hesitate to reach out to us. We hope for an opportunity to properly host you in the future. Sincerely, LindaQuality Inn & Suites El Paso I-10