接待處

超級汽車旅館的評價

2.5 out of 5
超級汽車旅館
9487 Dyer St, El Paso, TX

評價

4.4
10 分評分,優異;140 則評價中有 12 則" "
8 分評分,不錯;140 則評價中有 16 則" "
6 分評分,一般;140 則評價中有 24 則" "
4 分評分,欠佳;140 則評價中有 24 則" "
2 分評分,很差;140 則評價中有 64 則" "

4.4/10 

整潔度

5.8/10 

職員與服務

3.4/10 

設施服務

4.0/10 

住宿狀況

4.0/10 

環保程度

評價

2/10 很差

cody (Stratford)

不滿:整潔度、職員與服務和住宿狀況
於 2024 年 3 月住了 1 晚

2/10 很差

Steven

不滿:整潔度、住宿狀況和客房舒適度
於 2023 年 12 月住了 1 晚

4/10 欠佳

Corey

商務旅客
不滿:職員與服務、住宿狀況和客房舒適度
Rough rough rough.
Very dilapidated facility in a rough part of town. We were limited on options of where to stay and ended up here regretfully. Will not ever make that mistake again. For the condition of the facility, it was at least reasonably clean.
於 2023 年 12 月住了 3 晚

2/10 很差

真實旅客

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
We got bite by bed bugs. The dead bolt was broken off of our door.
於 2023 年 11 月住了 1 晚

10/10 優異

Harold

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

2/10 很差

Tre

於 2023 年 8 月住了 1 晚

2/10 很差

Ericka

家人同遊, 親子同遊
不滿:整潔度、職員與服務和住宿狀況
Everything about this place is horrible! We payed $80 for the night and the room was dirty, towels were dirty black stains on them! The air conditioning did not work so the room was extremely hot!! Never again will we book here or ever recommend this place!!!
於 2023 年 7 月住了 1 晚

2/10 很差

Jaime

不滿:整潔度和住宿狀況
Dirty
於 2023 年 5 月住了 1 晚

2/10 很差

Fili

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
No one was even there so I could check in even though it said open.
於 2023 年 3 月住了 1 晚

4/10 欠佳

Dennis

10/10 優異

Harold

讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2022 年 11 月住了 1 晚

2/10 很差

Piotr

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
There are holes in the walls, bugs everywhere, dirty sheets, outlets did not work Strongly do not recommend! Stay far away
於 2022 年 9 月住了 1 晚

2/10 很差

francisco

家人同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Hotel super sucio si aire acondicionado las camas si arreglar no lo recomiendo 😕
於 2022 年 7 月住了 1 晚
M 於 2022年7月16日的回應
We will Get this addressed to housekeeping and Management and fi the problem as soon as we can. thank you for your feedback.

2/10 很差

Sharon

於 2022 年 6 月住了 21 晚

4/10 欠佳

Rosalie

不滿:整潔度、住宿狀況和客房舒適度
Hotel
I got in at about 2:45 am the attendant was nice but room was dirty and there were roaches in our room. Will not stay here again.
於 2022 年 4 月住了 1 晚

4/10 欠佳

Efren

於 2022 年 3 月住了 2 晚

2/10 很差

Roxanne

親子同遊
不滿:設施服務和住宿狀況
Every thing was soiled, chairs, walls, linens, towels, bedding and mattress. The shower drain was not backed up. When I approached the manager he made excuses. I had to leave the property a night early. The room was definitely not human sustainable. No reason to people live in other peoples’ filth.
於 2022 年 1 月住了 2 晚

2/10 很差

Humberto

不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2022 年 1 月住了 1 晚

2/10 很差

Alvaro

家人同遊, 親子同遊, 商務旅客
不滿:整潔度、設施服務和住宿狀況
Totalmente sucio y con un olor muy desagradable, no nos quedamos ahi tuvimos que cancelar.. pero expedia no nos hace rembolso,
於 2021 年 12 月住了 1 晚

2/10 很差

Frank

商務旅客
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
So many roaches we Had to sleep with the lights on
Roaches everywhere. Blood on the dirty sheets. Cold water. They came out like crazy when I turned off the lights so we slept w the lights on. No sleep obviously so we left.
於 2021 年 12 月住了 1 晚

6/10 一般

Harold

於 2021 年 12 月住了 1 晚

6/10 一般

Josue

讚好:職員與服務
不滿:整潔度和住宿狀況
There was cockroaches and the floor was really dirty. Microwave and tv wouldn’t even work.
於 2021 年 11 月住了 1 晚

6/10 一般

Edgar

親子同遊
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
Mucho muy sucio el cuarto sábanas sucias baño sucio todo muy sucio paredes colchones todo
於 2021 年 11 月住了 2 晚

6/10 一般

Isabel

家人同遊
讚好:住宿狀況
不滿:職員與服務
Bad reseptionist
As I get to the window to check in the reseptionist hears the phone tells me to wait and gets the phone call. 10 minutes pass by, I'm standing on the rain past midnight with kids tired. I se her laughing on the phone, I go back to my truck and sit there another 5 minutes, I though she was done with the phone call. I stand there another 2-3 minutes. I ring the bell, she looks at me and tells me to wait, at this point she already had my ID and knew I had a reservation. Her phone goes off, she hangs up the office phone and takes her phone call. I decide to go back to the truck and call the office phone, I tell her I have a reservation paid for and she has my I'd in front of her. She NOW tells me I can come into the lobby. Tells me to sign the pad, without telling me what I'm signing, she berly talks. Didn't offer to give me any receipt or anything else, just hands off the key to me, I didn't even get directions to where the room was, no wifi password offered, nothing,
於 2021 年 11 月住了 1 晚

2/10 很差

Shannon

不滿:整潔度、設施服務和住宿狀況
Roaches roaches roaches. Stayed until i saw then coming from under blankets on bed.. took about 30 minutes and here they came. Left immediately. key on dresser and slept in my truck...
於 2021 年 11 月住了 1 晚

2/10 很差

Maira

家人同遊, 商務旅客
讚好:職員與服務
不滿:整潔度、設施服務和住宿狀況
於 2021 年 11 月住了 1 晚

4/10 欠佳

Luke

於 2021 年 11 月住了 1 晚

2/10 很差

Miguel

親子同遊
不滿:職員與服務、設施服務和住宿狀況
At least the hot water and tv worked. There was no dead bolt on the door. Door looked like it’s been kicked in too many times and there was big gap under door letting bugs go in and out the room all night.There was a food truck parked right outside my room making it hard to go to sleep. Also the lights in the bathroom didn’t work, wifi never worked had to use hotspot.
於 2021 年 10 月住了 1 晚

2/10 很差

Hanoi

不滿:整潔度、職員與服務、設施服務和住宿狀況
⁰Lavama⁰no y bañera con óxidos y habitación en general con muy mal aspecto, el aire acondicionado lleno de churre y polvo. Todo un asco.
於 2021 年 9 月住了 1 晚

2/10 很差

Terace

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Roaches upon roaches.. I honestly can’t believe that this establishment is allowed to openly operate and to provide services the public.. I had to check out at 440 am because they were in the bed as well so I changed rooms and saw the baby sized roaches immediately after opening the door to enter.. that was enough for me I just slept in my truck at the local Walmart until it was time for my work day to begin.. I’m for sure sorry that I had this experience because New Mexico is quite beautiful!! Poor representation here all the way.
於 2021 年 9 月住了 1 晚

2/10 很差

Luis

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 9 月住了 1 晚

4/10 欠佳

Dina

伴侶同遊
不滿:整潔度、設施服務和住宿狀況
I would not recommend this place to anyone. We had blood stained sheets, blood stained mattress, roaches, beetles, and the restroom/shower was disgusting. There were hookers around the area, police officers making arrests, and police officers on duty at the property.
於 2021 年 9 月住了 2 晚

6/10 一般

Monica

不滿:整潔度、住宿狀況和客房舒適度
Superlodge is too expensive for the condition its in. Doors arent fixed, haven't been fixed, blinds are missing or broken or both and they haven't been replaced. Dead bugs.. The building has to get remodeled.
於 2021 年 9 月住了 1 晚

8/10 不錯

Ronda

於 2021 年 8 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好:整潔度、職員與服務、設施服務和住宿狀況
It was a good place to stay, and was felt safe. Had security 24/7. The only thing we disliked was their was no lamps in room, the pool is nothing compared to what the picture shows. And that we had to always go to the office and ask for toilet paper, towels, and to get room service. We couldn’t get it from the house keeper, like other places do. One thing the pillows, u need to take ur own. They are to flat. But other than that my family and I had bed and and a shower and a roof over our head.
於 2021 年 8 月住了 1 晚

4/10 欠佳

真實旅客

家人同遊, 商務旅客
不滿:職員與服務和住宿狀況
It looked okay on the outside, just old and run down, and thats what i saw in the dark. The first room I was given had a sterilized wrapper on the toilet but when i opened lid there was no water in bowl or tank and the toilet had filthy water in bottom of bowl. The part in tub to put drain down was stuck open and corroded. I was given different room, which has a clean toilet at least, still broken part so could not run a bath and the mattress was the worst i have ever laid on, but i was exhausted and needed rest.
於 2021 年 7 月住了 1 晚

2/10 很差

Robert

商務旅客
不滿:整潔度、住宿狀況和客房舒適度
Disappointed
Rundown, shabby old. Mildew everywhere, hole in sink besides the drain hole, broken tiles I shower. Should not be on list
於 2021 年 7 月住了 1 晚

2/10 很差

Sarah

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
It was dirty the cold water didn't work
於 2021 年 7 月住了 1 晚

2/10 很差

Rob

不滿:整潔度、住宿狀況和客房舒適度
於 2021 年 7 月住了 1 晚

6/10 一般

真實旅客

不滿:住宿狀況
Im not complaining. Cheap price , cheap hotel. I for what i asked for
於 2021 年 7 月住了 1 晚

2/10 很差

Raquel

不滿:整潔度、職員與服務、設施服務和住宿狀況
於 2021 年 7 月住了 1 晚

2/10 很差

Patrick

家人同遊
不滿:整潔度、職員與服務、住宿狀況和客房舒適度
I WANT A REFUND!!
The air conditioner did not work. The room had bugs and roaches everywhere. The phone was not working when I tried to call the front office. We did not stay and I want a refund.
於 2021 年 7 月住了 1 晚

2/10 很差

Alejandro

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Don’t book here.
I booked this motel because it was one of the few with last minute availability. When i arrived I was told there was no vacancy so I was turned around. Hotels . com won’t give me a refund without the name of the one who told me there was no vacancy. Every time I call this place no one answers my call.
於 2021 年 7 月住了 1 晚

2/10 很差

真實旅客

伴侶同遊, 商務旅客
不滿:整潔度、職員與服務、設施服務和住宿狀況
Lo peor
於 2021 年 7 月住了 1 晚

2/10 很差

Rene

不滿:整潔度、職員與服務、住宿狀況和客房舒適度
Avoid Staying Here
I have stayed at bad hotels before but this was the worst ever. Do not book this hotel. You will waste your money. Bad service, broken door knobs, no cable, sheets and towels dirty, rooms smell bad, rugs are dirty, and AC minimal at best.
於 2021 年 6 月住了 1 晚

2/10 很差

真實旅客

伴侶同遊
不滿:整潔度、職員與服務、設施服務和住宿狀況
Everything was Old, dirty and a terrible smell.
於 2021 年 6 月住了 1 晚

8/10 不錯

Paul

讚好:整潔度、職員與服務和客房舒適度
不滿:住宿狀況
於 2021 年 6 月住了 1 晚

6/10 一般

Leslie

多人同遊
讚好:職員與服務和客房舒適度
Older hotel being renovated. Customer service was great.
於 2021 年 6 月住了 1 晚

8/10 不錯

Rosario

家人同遊
讚好:整潔度、職員與服務、住宿狀況和客房舒適度
於 2021 年 6 月住了 1 晚

4/10 欠佳

Rogelio

讚好:職員與服務
不滿:住宿狀況和客房舒適度
Too hot
Room was too hot - not properly air conditioned - left after 2 hours there - could not handle the heat
於 2021 年 6 月住了 1 晚