Cape Coast Emintsimadze Palace Hotels

"It was just OK. Breakfast was not on time. Some staff were pleasant while others were unpleasant. The cultural dancers were engaging. Loved them all. Beautiful performance!"

"Room was very clean and very well decorated. The buffet breakfast had nice selection. Staff extremely efficient, helpful and professional. Definitely would stay there again and highly recommend."

"Unfortunately, the stay fell far below expectations. We were not told the hotel was undergoing renovations, which became clear on arrival. Our first room had a balcony door that wouldn’t lock, so we moved. The second room was well located but had major issues: the toilet never flushed (we were given a bucket), there was mould on the walls and curtains, the fridge was broken, and the water was often unavailable or ran brown without warning. We also experienced drain flies in the bathroom, regular power outages, and poor ventilation because the doors and windows couldn’t be safely secured. The mosquito door was off its runners, and the windows weren’t one‑way, so we had to keep the curtains closed. When I raised these issues, the receptionist said a late checkout would still incur a fee, which felt unreasonable given the unresolved problems. We were also told we had to leave for incoming guests, even though the toilet hadn’t been fixed. Although breakfast was included, we were told tea and coffee would cost extra because it was “complimentary,” which was confusing. We also observed poor food hygiene, including pizza dough left uncovered with flies on it. We reported everything to the manager at checkout. While staff were polite, the visit was overshadowed by serious maintenance issues, poor communication, and a lack of follow‑up."

"Beautiful facility "

"What an awful experience,where do I start? A few days before my trip I contacted the property. The owner first said he couldn't host me because he was fully booked and asked me to cancel the reservation. After a few exchanges he said he could host me if I booked directly with him (at a higher price than what I had booked). At that time I could no longer cancel my reservation without paying any fee so, after he said he wouldn't respect my reservation I reported the issue to Expedia. Not so happy with Expedia mediation but it half solved the issue I didn't stay there but I stopped by the place to have a drink and it's dirty and poorly maintained. You'd better find another place to stay "

"The rooms were not "