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"The ocean view was great, but that was in my imagination because I had a wonderful view of the snowy mountain. That being said, this hotel is fantastic for what it is because granted, it is located in a remote location and not exactly in a metropolitan city. Will I go again? Definitely."

"If I could give zero stars I would. I could give a list but I’ll simply just say that after our first night of a 4 night stay my wife became ill and we were instructed by her primary care provider to move from this remote location to a place closer to definitive medical care. We had to cut our stay short after the first night. The hotel said that because we booked through Expedia/Hotels.com that they couldn’t issue a refund… I had purchased trip insurance through Hotels.com and they denied our claim because we didn’t visit a doctor in Japan in person… This hotel is an hour or more away from any restaurants and they only take reservations for their restaurants days ahead… there was no food when we arrived so we ate microwave cup of noodles for dinner… in Japan… I did not recommend this hotel and I do not recommend booking through Hotels.com"

"Great place to stay!"

"Authentic room, super experience,"

"Awesome food, spacious rooms (ESP for Japan), and nice Onsen."

"Really good place for a good typical Japanese stay with the outstanding mixed outside onsen bath, the traditional rooms, and the delicious buffet breakfast with a very large selection of really yummy Japanese food. Also conveniently located next to all the Sounkyo attractions, and a 7/11 if you want to eat your own food at the hotel snack are."

"Great view and staff attentiveness"

"Very nice hot spring "

"Great location, helpful staff, comfortable room, "