Saint-Paul-de-Fenouillet Ermitage de St-Antoine Hotels

"building is in need of touchups, carpet worn. front desk not very friendly. housekeeping limited and not complete. shower was in need of repair. the great part was hotel was minutes from train station - station and hotel connected by indoor path. water available on 2nd floor was both sparkling and flat. quiet "

"Check in not good as 5 pm it too late for people so everyone arrived at the same time. Only one member of staff working who also was responsible for showing you your rooms so a very slow process"

"Great friendly staff,good restaurant."

"There was not enough towels and bag for the garbage in the bathroom"

"Cómodo, centrico, limpio, amplio e insonorizado"

"We had a very nice stay. Friendly staff. Well located. Had good food at the restaurant a couple of times. Overall, a good experience!"

"Lovely welcome from receptionists. Clean and comfortable. Warm. Tasty breakfast. Good value for money."

"We got a friendly and efficient reception. Unfortunately, that proved to be the only good aspect of our stay. We received an email the day before arrival telling us that we should check in at the neighbouring Ibis hotel due to work on the Novotel reception. There was no mention of extensive work going on in the restaurant/bar area. I have no idea whether the restaurant was even open as signage directed you in to what looked like building work. Contrast this with another hotel on our trip where far more minor work was going on that had no effect on our stay. However, we received three messages prior to our stay informing us of work being carried out. I feel that we should have received far more pre stay information regarding the work and should have received it much earlier than the day before arrival. Our room looked dated and in need of a complete overhaul. It was far below the standard we’ve experienced at other Novotels. Very disappointing."

"Great stay - we were visiting Perpignan for rugby and had one night in the NYX; the lady on front desk was extremely helpful and charming, the room was very clean and we slept really well. Great location close to shops, restaurants and the rugby stadium. "