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"Brilliant location, friendly and helpful staff. Nice room."

"Clean room, great staff"

"Usually stay here, rooms are nice with the odd fault from time to time. Would be nice if they had bottles of water in the room. The thing that annoys me, and I think I've finally had it, is the gym times. Get in from a days work, just want to do an hour or two. Closes at 8, last admission at 7, and they chuck you out by 7.40. So realistically I get 40 minutes at best, and that's just pointless, especially when comparing to other hotels when they close at 10 or have 24 hour unattended."

"Very nice & comfortable, staff were great"

"Good breakfast but evening meals are expensive "

"Spa, room and staff all fantastic. We had a meal in the pub (Indian night) and was very disappointed, reminded me of a poor flavoured homemade meal, really not what i expected. Breakfast in the morning was great in every way. Would recommend, just not for the Indian. "

"Parking outside and car park available, super friendly staff, immaculate room and very dog friendly "

"The food and drinks are excellent especially the breakfasts. Unfortunately the rooms are being refurbished over time and ours was particularly tired with a part of the window structure missing. Overall the hotel is in an ideal place for a stay in Norwich and I would use it again!"

"The reception staff in the evening very helpful and parking was good, The food in evening wasn’t great. The room was clean and really good shower. The breakfast was good. "