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北卡羅來納佈雷格堡區費耶特維爾 6 號開放式客房酒店的評價

2 out of 5
北卡羅來納佈雷格堡區費耶特維爾 6 號開放式客房酒店
3719 BRAGG BOULEVARD, Fayetteville, NC

評價

5.0
10 分評分，優異；151 則評價中有 24 則" "
8 分評分，不錯；151 則評價中有 17 則" "
6 分評分，一般；151 則評價中有 22 則" "
4 分評分，欠佳；151 則評價中有 21 則" "
2 分評分，很差；151 則評價中有 67 則" "

4.8/10 

整潔度

6.6/10 

職員與服務

4.6/10 

設施服務

4.6/10 

住宿狀況

5.0/10 

環保程度

評價

4/10 欠佳

Matthew

商務旅客, 多人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
No room service. Roaches. Typical hood joint
於 2024 年 4 月住了 14 晚

8/10 不錯

Marcus

親子同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
The dirtiest areas were really on lazy nasty people to lazy to go take out there trash.
於 2024 年 5 月住了 5 晚

10/10 優異

Kris

於 2024 年 3 月住了 1 晚

8/10 不錯

Kris

商務旅客
讚好：職員與服務和設施服務
Loved the staff and the convenience
於 2024 年 4 月住了 7 晚
Brand Experience Team 於 2024年4月22日的回應
Hi Kris,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 欠佳

Breanna

不滿：整潔度
Nancy Y. 於 2024年4月18日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

Averett

商務旅客
不滿：整潔度、設施服務和住宿狀況
Roaches was area i had to wake up and go to walmart to get Raid. Im so happy Walmart was near
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月15日的回應
Hi Averrett, Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves.It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention.Natalie #Team6

10/10 優異

Juan

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I like everything
於 2024 年 3 月住了 1 晚
Nancy Y. 於 2024年4月2日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 不錯

William

於 2024 年 3 月住了 1 晚
Brand Experience Team 於 2024年3月14日的回應
Hi William,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

4/10 欠佳

Stephanie (Fayetteville)

不滿：整潔度、職員與服務、設施服務和住宿狀況
No housekeeping we stayed two nights never got fresh and we didn’t get all towels that come with the room at check in floors and walls were dirty microwave a mess booked a smoking room but got a non smoking room because all smoking rooms didn’t have tvs very bad first experience
於 2024 年 2 月住了 2 晚
Nancy Y. 於 2024年3月5日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 優異

Hector (Lewes)

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
Everything was great. Great economy hotel.
於 2024 年 1 月住了 1 晚
Nancy Y. 於 2024年2月13日的回應
Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Nancy Y.#Team6

8/10 不錯

John Andrew

多人同遊
讚好：整潔度和職員與服務
不滿：住宿狀況
The facility itself needs a proper and thorough upgrade of furniture and fixtures and thorough extermination for bugs. Light fixtures have no shades and the bathroom fixtures are dilapidated and well worn.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年1月29日的回應
Hi John, Thank you for sharing your review. We are glad you enjoyed your stay! Until the next time, We’ll Leave the Light on For You!Maz K.#Team6

2/10 很差

Kasey

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 7 晚

2/10 很差

Ashley

於 2024 年 1 月住了 1 晚

2/10 很差

Jose

不滿：整潔度、職員與服務、設施服務和住宿狀況
I liked nothing had no choice, l will try for a refund, this is a rat hole,marijuana smoke,dog crap,people wandering the hotel asking for money,cigarettes,and marijuana and the rooms were not clean l had to ask for a broom to sweep the room. Roaches all over the place. Don't come here and l have pictures of the roaches and the room.
於 2023 年 12 月住了 7 晚
Nancy Y. 於 2024年1月16日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

2/10 很差

Kasey

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
stop
The power went out in our room around the second night. We went to the office multiple times to have the issue resolved I had sparks flying from electrical outlets. I could not get management knowing maintenance to even come look at the problem let alone fix it finally on about the 5th day maintenance came and looked at it he looked at it from halfway across the room and turned around and started to walk out I informed him that I am and have been a contractor commercial as well as residential for over 20 years I told him what the problem was how to fix it even offered to fix it myself and was told no on day 9 a local construction company working on the road in front of the hotel hit a gas line we were forced to evacuate the property yet I didn't know this because I was at work. The hotel informed everybody on site they were to be taken to a second location to spend the night however was not informed I was out in the cold with my 3-year-old son and my fiance trying to find a another hotel we could go to I finally did around 11:00 and was able to get back into our hotel the following day my overall experience with studio 6 is that it should be shut down condemned because it is unsafe I'm healthy the employees are not helpful management got smart with me many times over in person as well as on the phone I recommend you would be better off to stay on the streets then at that establishment
於 2024 年 1 月住了 1 晚
Nancy Y. 於 2024年1月16日的回應
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

4/10 欠佳

Kasey

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
How to choose
Where do I start when explaining my experience at studio 6. I don't know which could have been my favorite part the having to go get a new key card every time I left my room and came back the pet roaches that just don't seem to go away or it could have been the lack of powers that I had throughout my entire apartment. And if you think that you're going to get any help from the people at the desk I wouldn't hold your breath they are definitely spin artist
於 2023 年 12 月住了 7 晚
Brand Experience Team 於 2024年1月4日的回應
Hi Kasey,Thank you for sharing your feedback with us. We take all guest experiences seriously and appreciate you bringing your concerns to our attention. We value your business and would love the chance to make your next visit with us even better. Please don’t hesitate to come back and stay with us again. We look forward to serving you.Lilith#Team6

2/10 很差

Robert

於 2023 年 12 月住了 4 晚

10/10 優異

Ernest

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 2 晚

2/10 很差

jalishia

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Lots of bugs and no television.
於 2023 年 12 月住了 1 晚
Nancy Y. 於 2024年1月2日的回應
After reading your review, we’re disappointed to learn that we fell short of your expectations. We’re constantly trying to improve in order to provide the best guest experience possible, so we appreciate your honesty. In the meantime, we’ll look into these issues and do our best to address them. Thanks again for your time, and we hope to see you again soon. Nancy Y.#Team6

4/10 欠佳

Kasey

商務旅客
讚好：職員與服務
不滿：整潔度和住宿狀況
Joe's apartment alterations of your stay just take
Overall the staff was very helpful everything with check in and check out went smoothly the first room we were put in didn't have a TV microwave or blankets or pillows the next room they put us in it was kind of like the movie Joe's apartment if you seen the movie you'll understand other than that didn't have many issues except for every time I left my room I had to go get a new key card because it didn't work.
於 2023 年 12 月住了 3 晚
Nancy Y. 於 2024年1月2日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Nancy Y.#Team6

10/10 優異

Ernest

於 2023 年 12 月住了 4 晚

10/10 優異

oh

伴侶同遊
讚好：職員與服務和設施服務
Amazing
於 2023 年 12 月住了 7 晚
Brand Experience Team 於 2023年12月26日的回應
Hi Traveler,Thank you for the 5-star rating!Lilith#Team6

8/10 不錯

Michael

親子同遊
不滿：整潔度
於 2023 年 11 月住了 14 晚

2/10 很差

Nathen

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 12 月住了 3 晚

2/10 很差

Frankie

於 2023 年 12 月住了 1 晚

2/10 很差

Al

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Don't Stay, Just Run
於 2023 年 11 月住了 4 晚

2/10 很差

Daniel

伴侶同遊
不滿：整潔度和住宿狀況
There were roaches

10/10 優異

Damatris

讚好：職員與服務、設施服務和住宿狀況
於 2023 年 11 月住了 1 晚

2/10 很差

Prince

不滿：整潔度、住宿狀況和客房舒適度
Horrible
Horrible, roaches , not advertised correctly nasty odor
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月30日的回應
Hi Prince,We are disappointed to learn that we fell short of your expectations. We take reports of pest control very seriously. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience.Maz K.#Team6

6/10 一般

Lawrence

讚好：職員與服務
Very friendly front desk staff and is located within walking distance to serval stores and restaurants. Furniture and linens are outdated and I had to buy a can of Raid to keep the roaches in check.
於 2023 年 11 月住了 2 晚
Brand Experience Team 於 2023年11月20日的回應
Hi Lawrence,We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

2/10 很差

Abdullai

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Horrible . Roaches everywhere
於 2023 年 10 月住了 1 晚
Nancy Y. 於 2023年11月6日的回應
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

10/10 優異

Thomas

商務旅客
讚好：整潔度、職員與服務、設施服務和住宿狀況
The staff was so friendly, will definitely be back
於 2023 年 10 月住了 1 晚
Brand Experience Team 於 2023年10月30日的回應
Hi Thomas,Thank you for recognizing the great service provided by our staff. We hope to see you soon, Safe Travels!Lilith#Team6

6/10 一般

Dimitri

讚好：整潔度、職員與服務和客房舒適度
於 2023 年 10 月住了 4 晚

2/10 很差

joe

不滿：整潔度和設施服務
The room was dirty. Bugs where in the shower I opened the drawer of the night stand and it was covered in trash and roaches.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月18日的回應
Hi Joe,We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback.Lilith#Team6

8/10 不錯

Marquita

於 2023 年 8 月住了 7 晚

2/10 很差

Donald

不滿：整潔度、職員與服務、設施服務和住宿狀況
Smoke detector was chirping when I entered the room. I called the front desk to see if someone could fix it or give me another room and was told to come to the office for a new 9 volt battery and fix it myself. I did. Next, I slightly adjusted the wall mounted TV only to have it pull out of the wall. Was not secured into a wall stud but held in with plastic wall anchors. Property is old and in need of a major remodeling.
於 2023 年 7 月住了 1 晚
Brand Experience Team 於 2023年7月31日的回應
Hi Donald,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

10/10 優異

Sean

讚好：整潔度、職員與服務、設施服務和住宿狀況
I’ve been staying here off and on for several years. Staff goes out of their way to help and be professional. Just wish there were zero roaches. The roaches are my only real complaint. Other than that, it was great. It’s come a long way from the previous owners who only cared about the money and nothing else.
Brand Experience Team 於 2023年2月21日的回應
Hi Sean,Thank you for taking time to share your review with us. We're happy to hear the stay was great and appreciate you recognizing the great service provided by our staff. We hope to see you soon. Safe Travels! Maz K.#Team6

2/10 很差

Brandon

伴侶同遊
不滿：整潔度、設施服務和住宿狀況
Roach motels,
於 2022 年 9 月住了 3 晚
Nancy Y. 於 2022年10月14日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

4/10 欠佳

Colleen

商務旅客
讚好：職員與服務
不滿：整潔度、住宿狀況和客房舒適度
When we arrived to check in, the desk staff was very nice and upbeat. The room was tiny and not acceptable to a handicapped room. The access to the bed from both sides was hard. On one side the dresser that the TV was on blocked access to on side completely and the other side was blocked when someone was in the bathroom with the door opened. The first night there we did not have a good night's rest. Due to people right out side my room yelling at 3am waking me up. I called the front desk only to get a young man with a security shirt on put himself in danger with these people. Then my wife wakes me up due to roaches on the bed and walls. We liked what we seen and shook the sheets out and got another hour of sleep. When we got back the following night, we found roaches on the pillows, bed, floor and walls. Hard to sleep when you are worried about bugs crawling on you. Wouldn't recommend this place at all.
Roaches on floor.
Roaches on floor.
Roaches on floor.
於 2021 年 10 月住了 2 晚
Management 於 2021年10月18日的回應
We do apologize for the pest issue with your stay. And have notified our pest control company. Once again thank you for your feedback, so that we may correct this issue so it would not affect another guest checking into this room.

4/10 欠佳

krishna

讚好：職員與服務
不滿：整潔度
Roaches galore
於 2021 年 9 月住了 1 晚
Management 於 2021年10月18日的回應
Thank you for your feedback. We have notified our pest control company. We are so sorry that you had this experience.

6/10 一般

victor

讚好：職員與服務
不滿：整潔度和住宿狀況
Well the breezeway was littered with trash and the overall look was not good
於 2021 年 9 月住了 2 晚
Management 於 2021年10月18日的回應
Thanks for your feedback, problem is being addressed.

2/10 很差

RE West

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Utterly horrid
Mold on shower curtains, generally unclean
於 2021 年 8 月住了 1 晚
Brand Experience Team 於 2021年9月13日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

4/10 欠佳

Bryce

Pretty Disappointing
I booked a 1-night stay through the hotels.com app, using one of the reward nights I had earned through my repeat business/use of hotels.com. When I checked in for my overnight stay, the hotel made me give them a card for a $50 deposit that was re-fundable after checkout. While they had my card, they charged me for the night (which I had already paid for using the app) and also charged me the deposit. Very dishonest and disappointing. I have had 0 luck getting my free reward night back so thanks for the double charge and no help!
於 2021 年 7 月住了 1 晚
Brand Experience Team 於 2021年9月13日的回應
Hi Bryce, Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

2/10 很差

真實旅客

家人同遊, 寵物同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Wonderful staff, however, the place was disgusting, and I’m not much of a complainer. I rented 3 rooms for our move from Florida to NJ and checked in at 3:30am. No other options to change motels at that time. All of the rooms were crawling with live roaches. My eldest son slept in the car, and the only reason we didn’t is because we were all exhausted after driving 12 hours with elderly parents and 4 pets! I’ve stayed at 6’s before and NEVER have seen anything like this. I’d put a big red flag on this one and stay the hell away.
於 2021 年 6 月住了 2 晚
Brand Experience Team 於 2021年9月13日的回應
We are disappointed to learn that we fell short of your expectations. We take reports of poor room conditions very seriously. On behalf of Studio 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Lilith #Team6

2/10 很差

真實旅客

伴侶同遊
讚好：整潔度、職員與服務和住宿狀況
They said they would refund my room since the had no rooms available and Expedia said they had 3 so I booked it.
於 2021 年 7 月住了 1 晚
Brand Experience Team 於 2021年9月13日的回應
Thank you for providing your feedback. Your experience is not our standard of service. We appreciate you bringing this to our attention and would like to discuss your experience further. Please us the Contact Us feature on our website to connect with us. Lilith #Team6

6/10 一般

Rena

讚好：職員與服務
不滿：整潔度和住宿狀況
Didn’t stay here. Outside the
於 2021 年 5 月住了 1 晚
GL 於 2021年5月29日的回應
Thank you for her comments. We are reviewing them, to correct any issues addressed.

2/10 很差

真實旅客

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Really dirty, roaches, and bullet shells on the floor. We got a none smoking room and they gave us a room full if cigg smell!
於 2020 年 11 月住了 6 晚
GL 於 2021年5月29日的回應
Thanks fore your review. We are correcting the issues that you addressed.

8/10 不錯

真實旅客

於 2021 年 3 月住了 2 晚
GL 於 2021年5月29日的回應
Thank you for your review.

2/10 很差

真實旅客

不滿：整潔度、職員與服務和住宿狀況
Expedia took my money , the hotel cancelled my reservation due to lack of room available and no one has issued me a refund or contacted me about the situation! I say on hold for 4 hours trying to get an agent on the phone.
於 2021 年 3 月住了 1 晚
Brand Experience Team 於 2021年4月19日的回應
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

2/10 很差

Dennis

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Just bas
Had to request to have the bed sheets changed because they were dirty, room as a bad odor.
於 2021 年 1 月住了 1 晚
Brand Experience Team 於 2021年2月10日的回應
Greetings Dennis, Thank you for taking the time to share your review. We are committed to providing a comfortable night's rest and are disappointed to learn that we fell short of your expectations. On behalf of Motel 6, we would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Denise L. #Team6