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弗格斯瀑布凱富酒店的評價

2.5 out of 5
弗格斯瀑布凱富酒店
425 Western Ave, Fergus Falls, MN

評價

7.2

不錯

10 分評分，優異；387 則評價中有 111 則" "
8 分評分，不錯；387 則評價中有 111 則" "
6 分評分，一般；387 則評價中有 81 則" "
4 分評分，欠佳；387 則評價中有 48 則" "
2 分評分，很差；387 則評價中有 36 則" "

7.4/10 

整潔度

7.8/10 

職員與服務

7.2/10 

設施服務

6.8/10 

住宿狀況

7.2/10 

環保程度

評價

6/10 一般

Brad

讚好：整潔度
不滿：職員與服務和住宿狀況
Did not like the damp musty smell of the room. First given a room key incorrectly to a room that already had someone occupying it.
於 2024 年 5 月住了 1 晚

8/10 不錯

Dale

讚好：整潔度、職員與服務和住宿狀況
Handy to the highway, good price.
於 2024 年 5 月住了 1 晚

2/10 很差

Heaven

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
This hotel is not for a weekend stay. It's more for a "rest stop" stay; nothing more than one night... The sheer curtains were stained and did not close all the way and was very much see through. If you plan on using the vending machine bring cash.. and don't plan on getting in the hot tub become it's out of order and the man said "we put too much money in it, so it's a done deal" in a rude tone.
於 2024 年 4 月住了 2 晚

4/10 欠佳

Luis

We book to stay and be able to use the pool, which was close when we showed up (pool). Website doesn't tell you that in advance
於 2024 年 3 月住了 1 晚

10/10 優異

Carolyne (Winnipeg)

讚好：整潔度、職員與服務和住宿狀況
Absolutely fabulous Great selection for breakfast best I have had!
於 2024 年 3 月住了 1 晚

10/10 優異

Paul

讚好：整潔度、職員與服務、設施服務和住宿狀況
Very easy check in. Wonderfully friendly staff
於 2024 年 3 月住了 1 晚

10/10 優異

Barry

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Quiet, comfortable, easy to find!
於 2024 年 2 月住了 1 晚

8/10 不錯

真實旅客

家人同遊
讚好：整潔度、職員與服務和客房舒適度
Price is right!!!!!!
It’s an older hotel for sure but it was a nice stay. Workers were nice. The kids enjoyed the pool (wish the hot tub was working). It has a small workout gym. Free breakfast. Bonus: it was 1/2 the price from the other hotels around the area. Definitely would stay here again!!!!
於 2024 年 2 月住了 2 晚

6/10 一般

真實旅客

家人同遊
Hotel room had bat bugs crawling on bed
於 2024 年 2 月住了 2 晚

4/10 欠佳

Kelsey

家人同遊
讚好：職員與服務和客房舒適度
不滿：住宿狀況
Falling Apart
Not the hotels fault, but drunk people in the hallways. Talking at all hours of the night. The shower smelled horrible (water smell) and it squealed when issuing the shower. Smoking outside of all doors (even where sign showed not to). Open door downstairs provides no security.
於 2024 年 2 月住了 2 晚

4/10 欠佳

Pamela

讚好：整潔度
No hot tub
The hot tub was not working and we were not told that when bookings
於 2024 年 1 月住了 1 晚

6/10 一般

Jan

家人同遊
讚好：客房舒適度
不滿：整潔度
OK, men lite «value for money»
Ett av noen muligheter i Fergus Falls. Et greit hotell, men ganske slitt. Frokosten var som forventet på et slikt sted - helt OK. Ble forundret over at det i løpet av tre dager ikke var noe rengjøring av rommet, tømming av søppel eller tilbud om rene håndklær. Fikk ingen forklaring på policy. Totalt sett var oppholdet noe dyrere enn sammenlignbare steder.
於 2024 年 1 月住了 3 晚

10/10 優異

Heather

讚好：整潔度、職員與服務、設施服務和住宿狀況
This is an absolutely beautiful place to stay It is clean and quiet and rooms are just so pretty We had dinner at their restaurant and it was top notch.It was just a great experience
於 2023 年 12 月住了 1 晚

10/10 優異

Guy

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Lisa

家人同遊
讚好：整潔度和設施服務
於 2023 年 12 月住了 1 晚

8/10 不錯

Jill

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 1 晚

10/10 優異

Krystal

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
I was very comfortable and quiet here. Id stay here again.
於 2023 年 11 月住了 1 晚

2/10 很差

Jared

不滿：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 11 月住了 2 晚

4/10 欠佳

Samantha (Wyoming)

家人同遊
不滿：整潔度、設施服務和住宿狀況
Bugs in bathroom, tub drain plugged couldn’t shower, hot tub was Luke warm.
於 2023 年 10 月住了 1 晚

6/10 一般

Leahola

親子同遊
不滿：整潔度和住宿狀況
I liked the size of the room. The breakfast had plenty of options. I did not like that my room smelt like someone just smoked a cigarette in it. Our towels had a smell on them too from something else. I checked in after 10pm so I did not want to fuss because I’d already driven all day
於 2023 年 10 月住了 1 晚

10/10 優異

Walter

於 2023 年 9 月住了 4 晚

6/10 一般

Mark

家人同遊
讚好：職員與服務
不滿：整潔度、設施服務和住宿狀況
Very expensive. Not well kept.
於 2023 年 9 月住了 1 晚

4/10 欠佳

frances

不滿：職員與服務
Staff was not friendly or helpful. Facility was extremely noisy even during the night. I will never stay at this facility again!
於 2023 年 9 月住了 5 晚

4/10 欠佳

Lucy

於 2023 年 9 月住了 3 晚

8/10 不錯

Lois

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 9 月住了 1 晚

8/10 不錯

Loren

家人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Very simple and fast check in.
於 2023 年 9 月住了 1 晚

4/10 欠佳

Nicholas

家人同遊
讚好：職員與服務
不滿：住宿狀況
The room was very musty smelling. Staff were nice.
於 2023 年 9 月住了 1 晚

10/10 優異

Jessy

家人同遊
讚好：整潔度、職員與服務和設施服務
The front desk staff is Professional, cheery and friendly
於 2023 年 8 月住了 1 晚

2/10 很差

Jennifer (Fergus Falls)

伴侶同遊
不滿：職員與服務
They said we never had a reservation for this night and didn’t let us stay. But we were still charged through Expedia
於 2023 年 8 月住了 1 晚

6/10 一般

Jennifer (Fergus Falls)

伴侶同遊, 寵物同遊
讚好：職員與服務和設施服務
不滿：住宿狀況
We could barely open or close the door to the room and the door itself was all xhipping.
於 2023 年 8 月住了 1 晚

8/10 不錯

Angela

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 8 月住了 1 晚

2/10 很差

Cameron

讚好：整潔度和住宿狀況
不滿：職員與服務
I would suggest looking elsewhere if you are in the Fergus Falls area. The manager at the front desk claimed I had reserved 2 rooms when I made the reservation. When my booking company showed him that only one room was booked, he claimed the credit card used to make the reservation was declined and made me pay again. I would be careful when booking here. I certainly won't be and will be avoiding Comfort Inns in the future.
於 2023 年 8 月住了 1 晚

6/10 一般

Ian

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 8 月住了 1 晚

2/10 很差

ann

於 2023 年 8 月住了 1 晚

10/10 優異

Karin

伴侶同遊
讚好：設施服務
2 missing light bulbs. Person checking us in was delightful.
於 2023 年 8 月住了 1 晚

6/10 一般

Kurt

家人同遊
讚好：職員與服務
不滿：整潔度和住宿狀況
Kayla was awesome! Attentive and fun. The property certainly shows it's age. The bathroom in our suite smelled of mold and the caulking around the tub is cracked and dirty. The shower curtain rod was hanging precariously. For the price we paid I would have expected a much cleaner room. On the previous night, for $40 less, we had a very clean room in Montana. Probably would not stay here again.
於 2023 年 8 月住了 1 晚

6/10 一般

Jim

家人同遊
不滿：職員與服務和住宿狀況
Bad
於 2023 年 8 月住了 1 晚

6/10 一般

真實旅客

讚好：職員與服務
於 2023 年 8 月住了 1 晚

10/10 優異

Mark

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
The room was spacious and clean and well supplied with clean linens, towels and bed pillows that are very nice.
於 2023 年 8 月住了 1 晚

2/10 很差

David

商務旅客
不滿：職員與服務和設施服務
This hotel would have to be your last resort when looking to stay in Fergus Falls. The staff is got to be one of the laziest group of people I’ve ever encountered in the hospitality business and to say that they need training is an understatement. The management included definitely shows that the people who they employ is a direct reflection of why they will never be a four or five star hotel. I don’t recommend this establishment or anything else they might own in this city.
於 2023 年 7 月住了 8 晚

2/10 很差

Rilla (Clifford)

家人同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
We arriived after our grandson's baseball game in Henning. There were two motels offered.....this one and the Fergus Inn. We took the Comfort Inn, thinking that it'd be better. It wasn't. I was told we needed to go to the Fergus Inn just down the street. When we arrived the girl at the desk went and got some blonde/gray haired lady who came and told me we had to go to Fergus Inn. I asked for a refund, and she said, "Well, you can come here for breakfast and use the pool." Um, no thanks, lady. When we did finally get a room at the Fergus Inn, the person checking us in said, "Oh yeah, they do this all the time. They overbook and then send them here." I asked about a refund and he said, "We are a budget motel." So we got screwed out of $100. The manager called over with his/her credit card, but didn't even have our name on a room. What a crap shoot. I WILL be writing a letter to Choice Hotels. They will NOT be my choice in the future. Heck, they didn't even have coffee in the room. Yeah, we're going to drive back to that place for some cereal.
於 2023 年 7 月住了 1 晚

8/10 不錯

Laura

讚好：整潔度和住宿狀況
於 2023 年 7 月住了 1 晚

6/10 一般

Katherine

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

10/10 優異

Janet

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 3 晚

8/10 不錯

Ryan

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 7 月住了 1 晚

6/10 一般

Lisa Marie

家人同遊
讚好：職員與服務
This is a very average hotel- they are in the middle of remodeling and updating. Our room had not yet been updated so lots of wear and tear. The pool was warm and wonderful and the breakfast was amazing- lots of options for everyone!
於 2023 年 7 月住了 2 晚

10/10 優異

Kevin

於 2023 年 7 月住了 3 晚

6/10 一般

Ashley

家人同遊, 親子同遊
讚好：職員與服務
Front door was out of service so we had to walk. There was a strong odor of some sort in the pool area. Once the hot tub was turned on it made a very loud noise, this area was also outdated. The rooms were clean but definitely outdated. We could hear the people walking around above us. I probably won’t stay again.
於 2023 年 7 月住了 1 晚

2/10 很差

Heather

家人同遊
The room was not clean! My kids found a bottle of alcohol behind the chair. There was blood drops on the comforter. The curtains were ripped. There were car air fresheners on the air conditioner in the room.
於 2023 年 6 月住了 2 晚

10/10 優異

Margit

讚好：整潔度和職員與服務
Clean hotel, just an older property. Employee was very nice and accommodating
於 2023 年 7 月住了 1 晚