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"The only thing was the pool slide was never available at the times we where out. "

"This hotel was affordable and the rooms are great!"

"Got upgraded to one of the timeshare apartments and lived in LUXURY for my couple day stay. Staff was very friendly and helpful. Felt very safe on the property. Rooms were beautiful and very clean I will definitely stay here again!!"

"Very pleasant experience. Room was of adequate size and as described. Room was clean and in good shape for an older building. Restaurants and Entertainment within walking distance."

"Clean and so fun. People are great! Everything and everyone has been wonderful and we are frequent Disney Resort visitors and Holiday Inn resort owners, but this place beats both! "

"Everything was really good except the shower. The pressure was low and all they had was the handheld. Showering was not easy for 6'1" man. The line was not long enough for me to stand up straight and have the water reach my head. Everything else was really amazing "

"So nice and priced affordably. Great place to stay and loved all the amenities! "

"I always enjoy staying at this property. The staff is friendly, the location is ideal for walking to Universal Studios, and I've never had any issues. I was slightly disappointed that they took out the Starbucks, but this is still a great property. "

"The service was excellent but it seems obvious they operate on a skeletal staff. There is nobody assigned to the little store inside. You have to go to the desk clerk ( who is also the manager.) The bartender is also the food server and busser in the restaurant. There is no concierge nor baggage porters. I realize it is low season, but for a higher end hotel, it really felt sparse. I saw almost no other customers. The room was dirty! I found party remnants in the room ( a party streamer/confetti) and there was tape all over the windows inside. The window itself is filthy. The bed was lumpy. Hardly slept and awoke with a backache. The restaurant food is pretty good actually. They were out of some menu items however. I think overall this was a vibrant, active hotel, maybe 20 years ago. But it seems VERY TIRED now."