Travelers enjoy an upscale retreat at Hotel Felsenhof with a free breakfast buffet and peaceful garden. The Feel Well Bereich spa offers hot stone massages after rock climbing. Families love the pools, playground, and convenient ski services including passes, storage, and shuttle.
Located in Flachau, Hotel Felsenhof is in a rural area. Snow Space Salzburg and Amade Spa are worth visiting if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Eisriesenwelt Cave. Space Jet 1 Ski Lift and Achter Jet Ski Lift are two other places to visit that come recommended. Make sure you don't miss outdoor adventures like hiking/biking trails, mountain biking and horse riding, or hop on a segway for hire nearby and take a self-guided tour around Flachau. Visit our Flachau travel guide
Kreuzmoosstra¯e 88, Flachau, Salzburg, 5542
What's nearby
Snow Space Salzburg
14 min walk - 1.2 km
Reitecksee
5 min walk - 0.4 km
Space Jet 1 Ski Lift
2 min drive - 1.4 km
Achter Jet Ski Lift
5 min drive - 3.2 km
Eisriesenwelt Cave
30 min drive - 34.1 km
Getting around
Altenmarkt im Pongau Station
5 min drive
Salzburg (SZG-W.A. Mozart)
42 min drive
Restaurants
Flachauer Gutshof
5 min drive
Skirestaurant Dampfkessel
4 min drive
Emastoa
3 min walk
Schnitzl-Eck
3 min drive
Munzenalm
11 min drive
About this property
Hotel Felsenhof
Upscale all-inclusive hotel near Snow Space Salzburg
Located close to Space Jet 1 Ski Lift and Amade Spa, Hotel Felsenhof provides a free breakfast buffet, a terrace and a garden. Skiers and snowboarders can spend time on the slopes at this hotel, which offers a free ski shuttle, ski passes and ski storage. Indulge in a body wrap, a body treatment and a facial at the on-site spa. Enjoy the gym, as well as activities, such as horse riding, rock climbing and archery. Free in-room WiFi is available to all guests, along with a playground and an arcade/games room.
You'll also enjoy the following perks during your stay:
An indoor pool and an outdoor pool, along with sunloungers
Free bike hire, tour/ticket information and free newspapers
Luggage storage, a billiards/pool table and coffee/tea in reception
Smoke-free property, concierge services and a front desk safe
Room features
All 52 rooms offer comforts such as premium bedding and bathrobes, in addition to thoughtful touches such as free WiFi and safes.
Other conveniences in all rooms include:
Baby monitors, baby baths and art supplies
Hypo-allergenic bedding and free cots/infant beds
Children's dressing gowns, free toiletries and hairdryers
32-inch flat-screen TVs with cable channels
Electric kettles, heating and daily housekeeping
All-inclusive details
This hotel is all-inclusive. On-site food and beverages are included in the room price (some restrictions may apply).
Free buffet breakfast available daily 7:00 AM to 10:00 AM
A bar/lounge
A restaurant
Coffee and tea in common areas
Things to do
Arcade/game room
Archery
Billiards/pool table
Children's pool
Free bicycle rentals
Free children's club
Full-service spa
Gym
Horseback riding/rentals
Indoor pool
Library
Outdoor pool
Playground
Rock climbing
Ropes course
Sauna
Ski passes
Ski storage
Steam room
Family friendly
Arcade/game room
Art supplies
Baby bath
Baby monitor
Baby toys
Children's games
Children's pool
Children's toys
Free babysitting
Free children's club
Free supervised activities for children
In-room cot
Indoor pool
Laundry facilities
Outdoor pool
Playground
Trampoline
Conveniences
Free newspapers in lobby
Laundry facilities
Limited-hour front desk
Luggage storage
Safe at front desk
Guest services
Concierge services
Dry cleaning/laundry service
Housekeeping (daily)
Tour and ticket assistance
Outdoors
Garden
Picnic area
Pool loungers
Terrace
Full-service spa
Ayurvedic treatments
Body scrubs
Body wraps
Facials
Hot stone massages
Manicures/pedicures
Prenatal massages
Reflexology
Sauna
Spa open daily
Sports massages
Steam room
Accessibility
No lift
More
Smoke-free property
Room amenities
Bedroom
Free cot
Hypo-allergenic bedding
Premium bedding
Bathroom
Children's robes
Dressing gowns
Free toiletries
Hair dryer
Shampoo
Soap
Toilet paper
Towels provided
Entertainment
32-inch flat-screen TV with cable channels
Food and drink
Electric kettle
Limited room service
Minibar
More
Heating
Phone
Safe
Policies
Check-in
Check-in start time: 3:00 PM; check-in end time: 9:00 PM
Late check-in subject to availability
Minimum check-in age - 18
Check-out
Check-out before 10 AM
Special check-in instructions
The front desk is open daily from 7:30 AM - 9 PM
Guests must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 9:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours)
Pets
Pets are allowed for an extra charge of EUR 30 per pet, per day
Welcoming dogs only
2 total pets
Restrictions apply; for more information contact the property on the number on the booking confirmation
Children and extra beds
Children are welcome
Free cots are available on request at the property
Payment types at the property
Important information
Fees
You'll be asked to pay the following charges at the property. Fees may include applicable taxes:
A tax is imposed by the city: EUR 3.00 per person, per night. This tax does not apply to children under 15 years of age.
We have included all charges provided to us by the property.
Optional extras
Pet fee: EUR 30 per pet, per day
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
We should mention
This property does not have any lifts
Pool access available from 7:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A fee for a mandatory Christmas Eve gala dinner is included in the total price displayed for stays on 24 December
A fee for a mandatory New Year's Eve gala dinner is included in the total price displayed for stays on 31 December
National rating
Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 stars.
Property is also known as
Hotel Felsenhof Flachau
Hotel Felsenhof
Felsenhof Flachau
Felsenhof
Hotel Felsenhof Hotel
Hotel Felsenhof Flachau
Hotel Felsenhof Hotel Flachau
Frequently asked questions
Does Hotel Felsenhof have a pool?
Yes, this property has an indoor pool, an outdoor pool and a children's pool. Pool access is from 7:30 AM to 10:00 PM.
How much does it cost to stay at Hotel Felsenhof?
As of 13 Mar 2026, prices found for a 1-night stay for 2 adults at Hotel Felsenhof on 17 Mar 2026 start from HK$2,912, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Hotel Felsenhof pet-friendly?
Yes, this hotel allows dogs (limit 2 total). There's a fee of EUR 30 per pet, per day. Some restrictions may apply, so please contact the property for more details.
How much is parking at Hotel Felsenhof?
Hotel Felsenhof doesn't offer parking.
What time is check-in at Hotel Felsenhof?
Check-in start time: 3:00 PM; check-in end time: 9:00 PM. Late check-in is available during limited hours.
What time is check-out at Hotel Felsenhof?
Checkout is at 10 AM.
Are there all-inclusive benefits at Hotel Felsenhof?
Yes, the property is all-inclusive.
Where is Hotel Felsenhof located?
Located near the slopes, this Flachau hotel is within 1 mi (2 km) of Snow Space Salzburg and Space Jet 1 Ski Lift, and close to winter sports, such as cross-country skiing and skiing lessons. Amade Spa and Achter Jet Ski Lift are also within 2 mi (3 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Hotel Felsenhof Reviews
8.4
Very good
All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Beautiful and clean modern hotel. Activities for small children. We arrived on the weekend so there were no workshops for the kids. The food was not to our taste.Maby because we are not from Germany.
Very expensive
ELI
Stayed 2 nights in Apr 2025
2/10 Terrible
Sean
6 Jul 2022
Disliked: Cleanliness, staff & service
Flies all over the food. Disgusting.
There were flies everywhere. All over the lobby, the kids play area, the dining area, and the food bar. Completely unsanitary. If I knew how to make a complaint to the Austrian Health Ministry I would. Excuses ranged from claiming not to notice, to blaming it on the season, to asserting the hotel had tried everything even though I never saw one fan, barrier, or other attempt to protect the food. We paid a lot of money to stay at this all-inclusive hotel and had to choose carefully what we ate, and still felt disgusted. The amount of flies was similar to what I see in third world countries. Embarrassing and unsanitary.
The staff was also not knowledgeable. The man at reception told us our room was most easily accessed by the main elevator. After searching every floor, it turns out our room was in a completely different building.
The same man, when asked about pony rides for my daughter, gave us the information for the partner property that had animals to interact with and ponies to ride. He failed to mention pony rides were not available that day. Probably a piece of information we could have used. I understand language barriers, and this was not that.
We will not return here.
Fint familiehotel der ligger godt i forhold til skiområdet i Flachau. Meget serviceminded reception som er behjælpelig med det meste. Flot værelse med rummelighed og gode faciliteter. Dejlig mad i restauranten som er veltilberedt - dog kunne serviceniveauet i restauranten forbedres, da tjenerne har meget travlt og det bliver desværre upersonligt.
Das Zimmer war für uns 3 Damen ein warer Alptraum, ein grindiges, altes Badezimmer mit 1 miniwaschbecken und Mini Badewanne, altes WC, einfach pfui. Und für sowas Knöpfen die einem 730 Euro ab für 2 Nächte. Wir sind sowas von enttäuscht.
Nie wieder
Skønt ophold - tæt på mange gode familie aktiviteter som riverrafting og High-rope-klatring!
Hotellet er rent og pænt. Maden er udemærket. Buffeten (morgen, aften og eftermiddag) er ikke så spændende og kunne trænge til lidt nytænkning og opgradering! Den serverede mad er klart bedre.
Børnene var glade for at bade i poolen samt i den nærliggende badesø
Klasse für einen Winterurlaub mit Kindern. Kleiner Hang direkt neben dem Hotel, Skigebiet Flachau nur 5 Minuten Fahrt entfernt, Bus-Service zum Rodeln. Kinderbetreuung haben wir nicht genutzt, aber mit Babylounge inkl. Küche, Kaufmannsladen, Bällebad etc., Indoor-Rutsche, kleiner Kletterwand, Tischtennis-Platte, Schwimmbad, Familiensauna, Kinder-Kino und ausleihbaren Spielen war genug geboten für unseren 3-jährigen. Top ist der Spielraum direkt neben dem Restaurant-Bereich - sobald unser Kleiner gegessen hatte war er verschwunden. Essen und Auswahl sind ebenfalls klasse, auch für Veganer ist etwas dabei und auf Unverträglichkeiten wird Rücksicht genommen.
Familieskiferie med høj komfort - så vælg Felsenhof.
Dejligt stort værelse med separate rum - rengøring upåklagelig.
Dejlig restaurant med venligt personale og god mad - vi havde 1/2 pension.
Eftermiddags kaffe m. kage - skønt efter dag på ski.
Mange børn og støj i pool, men sådan er det - fred til de voksne i wellness område.
Dejlig ferie for alle - fire personer, heriblandt to teenagere på 14 og 19.
Familial, accueillant, très bonnes prestations, spa de qualité, casier à skis chauffant, arrêt de bus au pied de l'hôtel, personnel très sympa et serviable, chambre spacieuse avec vue sur la montagne
Seul bémol: Quartier residenciel sans commerces ni bars et un peu loin de la station : Obligation de prendre le bus ou la voiture
Great for skiing, the bus stop is right in front of hotel. Can recommend family apartments but rooms also great. Kids loved the playroom. Separate pool and spa for kids where they could play without disturbing those wanting to relax. Excellent breakfast! Dinner always good with plenty on the salad bar and good variability on the menu.
Perfekt udgangspunkt for aktiv sommerferie m. børn
Rent, pænt og anbefalelsesværdigt. Et skønt hotel, der var det perfekte udgangspunkt for en aktiv sommerferie med børn. God beliggenhed med badesø lige ved siden af og bjergene i baggrunden. Noémi og de andre i restauranten sørger for god mad (4 retter + børnebuffet) og behagelig stemning. Vi havde ikke planer om at bruge Kids Club, men tilbuddene var så gode at børnene valgte en formiddag til hest og en børne-wellness formiddag.