Flassan Hotel with Pool

"The hotel is located in a beautiful location, the gardens, pools and spa are fabulous. The breakfast experience is also great. The staff is very attentive. Great experience. "

"Based on the attractive photos posted in the property listing, I thought I was getting a great off-season deal at a nice golf resort. Upon arrival, however, I immediately realized I had been misled. The property is seriously dilapidated and looks nothing like the pictures. The bathroom in the room was the worst. Not only was there a very unpleasant stench of sewer coming from the shower drain, but there was also mold throughout the bathroom, which is clearly a health hazard. The only positive aspects were the spacious room and the free parking. I strongly recommend staying away from this place until it has been fully renovated. In its current condition, it is simply not worth the money."

"Such a beautiful chateau in a wonderful position for exploring all the vineyards in Chateauneuf du Pape. The staff are so friendly and helpful. We had a free upgrade and the room was very big with amazing views. "

"Very beautiful resort! "

"The staff were great from reception to the staff in the restaurant all were great "

"Pool was very nice but there was no service."

"The cleaners had left the door open during a rain storm so the living room had a huge puddle and the curtains had soaked up the water and it smelled awful. Also we had asked for a baby cot in advance and reconfirmed the day before but there was no cot meaning there was nowhere for our child to sleep - would not stay here again "

"Not sure how this is considered a 4 star property because it is basically a motel. There was effort to present a clean room but unfortunately there was a bug in my bed. Unexceptionable and I’m horrified that more have entered my belongings. Desk agent was pleasant with his response, but not surprised when I reported it. "