Kelso Floors Castle Hotels

"Wonderful Spa - but no availability for treatments for guests"

"Always a great stay at burts. Clean comfortable room, delicious breakfast and friendly staff. What’s not to love?"

"comfortable but prices need updating on breakfast menu"

"Comfy and welcoming."

"Lovely host Property is immaculate lovely views spotless clean good Wi-Fi. There is a little bit of a hill from the car park to your accommodation but it didn’t bother me. "

"Lovely "

"Lovely cosy room and huge bathroom. Unfortunately both windows looked out onto a wall but that can’t be helped. Radiator worked well! The TV picture wasn’t particularly good but I tend to listen more than watch so it wasn’t the end of the world. The tv remote also needed more batteries. I told the staff of these things when I checked out. Breakfast was good although the times of 8am-9am were a little restrictive and I did feel rushed to depart by 10am. However, food was good, atmosphere was great and I’d stay there again"

"Comfortable, warm, clean room. Gentleman on the reception desk was very friendly and welcoming."

"Staff were really pleasant and were not an issue. The room and hotel is massively outdated and not worth the money it is sold for. In my opinion it is falsely advertised The pictures looked nothing like our room. The bedding was a yellow colour. The headboard has sweat stains on it. The bath side/floor was rotted, the furniture was extremely outdated. Rooms were too hot, when opening window the extract from the kitchen entered the room. Light from the hallway lit the room all night Not a good experience "