Host was very easy to communicate with and accommodating for everyone - from my young nephew to my 84 year old mother in law. The residence was in a great location and within walking distance of all the main sites in historical Florence. The rooms were spacious, comfortable, and recently updated and clean. The only downside was it was a holiday weekend and a little loud with people celebrating in the streets, but just a minor inconvenience and shows how centrally located this residence is. I highly recommend this for anyone traveling, especially those with a family.