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東勞德代爾/勞德代爾濱海萬豪萬怡酒店的評價

3 out of 5
東勞德代爾/勞德代爾濱海萬豪萬怡酒店
5001 North Federal Highway, Fort Lauderdale, FL

評價

8.6

優異

10 分評分，優異；1003 則評價中有 482 則" "
8 分評分，不錯；1003 則評價中有 351 則" "
6 分評分，一般；1003 則評價中有 97 則" "
4 分評分，欠佳；1003 則評價中有 41 則" "
2 分評分，很差；1003 則評價中有 32 則" "

8.8/10 

整潔度

9.0/10 

職員與服務

8.0/10 

設施服務

8.4/10 

住宿狀況

8.2/10 

環保程度

評價

10/10 優異

Cindy

讚好：整潔度和職員與服務
於 2024 年 5 月住了 2 晚
. 於 2024年5月22日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

10/10 優異

Starr

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
. 於 2024年5月22日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

10/10 優異

Mark

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great friendy staff
於 2024 年 5 月住了 1 晚
. 於 2024年5月22日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

8/10 不錯

Matthew

家人同遊
讚好：整潔度、職員與服務和住宿狀況
Very noisy. Woke several times in the night with sirens and street noise. Charged my CC more than posted on Expedia, told it was a refundable room charge, no room charges were made, still no refund, it has been over 24 hours since checkout
於 2024 年 5 月住了 2 晚
. 於 2024年5月22日的回應
Dear valued guest, Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests. You brought to our attention that your recent stay was less than perfect. We do understand how frustrating it is to have a less than perfect experience and we truly apologize for failing to meet your expectations. We do strive to delight our guests and we hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve. If there is anything else, we can assist you with do not hesitate to let us know.

10/10 優異

Jay

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 5 月住了 1 晚
. 於 2024年5月22日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

10/10 優異

Karen

讚好：整潔度、職員與服務和住宿狀況
Great customer service
於 2024 年 4 月住了 4 晚
. 於 2024年5月22日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

10/10 優異

Scott

讚好：整潔度、職員與服務和住宿狀況
Ok fi e
於 2024 年 4 月住了 1 晚
. 於 2024年5月22日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

10/10 優異

john

讚好：整潔度和住宿狀況
The hotel and our room were modern and very clean. Even though I received email about ongoing renovation (after I booked!) it was a non-issue as work being done was at south end of property and cordoned off. Located at very urban intersection of Fed 1 and Commercial (870), walking anywhere is a relatively dangerous activity. Nevertheless, it is a secluded gem with patio/pool area, lush and green. Balcony (backside, away from Rt.1) was nice touch Nightlife area is a 5 minute drive away. Great deal, overall.
於 2024 年 4 月住了 1 晚
. 於 2024年4月27日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

8/10 不錯

Carol

家人同遊, 多人同遊
讚好：整潔度、職員與服務和住宿狀況
I liked that you could cancel a few days before are stay. I didn’t like the noise till 2 am
於 2024 年 4 月住了 2 晚
. 於 2024年4月27日的回應
Dear valued guest, Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests. You brought to our attention that your recent stay was less than perfect. We do understand how frustrating it is to have a less than perfect experience and we truly apologize for failing to meet your expectations. We do strive to delight our guests and we hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve. If there is anything else, we can assist you with do not hesitate to let us know.

10/10 優異

Ryan

讚好：整潔度、職員與服務和住宿狀況
Nnn
於 2024 年 4 月住了 2 晚
. 於 2024年4月20日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Vanessa

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Definitely a nice hotel, room was spacious nice pool area wish I actually got in… but it’s cute and nice
於 2024 年 4 月住了 3 晚
. 於 2024年4月15日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

10/10 優異

Barbara

讚好：整潔度、職員與服務和住宿狀況
Wish the restaurant on property was open.
於 2024 年 4 月住了 2 晚
. 於 2024年4月15日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

8/10 不錯

Yvonne

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 4 晚
. 於 2024年4月7日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

8/10 不錯

zoya t.

家人同遊
讚好：職員與服務和住宿狀況
I booked through Expedia , 1 room with double beds but when I got there I was informed that it wasn’t available so I was given a queen with a roll out bed which wasn’t very comfortable but overall I enjoyed my stay.
於 2024 年 3 月住了 2 晚
. 於 2024年4月7日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

10/10 優異

Antonio

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
. 於 2024年4月7日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

4/10 欠佳

Bektash

不滿：整潔度、職員與服務、設施服務和住宿狀況
nothing
於 2024 年 3 月住了 1 晚
. 於 2024年4月7日的回應
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests. You brought to our attention that your recent stay was less than perfect. We do strive to delight our guests and we would love to hear a little bit more about your past stay with us in the hopes that we can excel the next time that you come to our property. We hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve. If there is anything else, we can assist you with do not hesitate to let us know.

10/10 優異

Kevin

讚好：整潔度、職員與服務和住宿狀況
It was great
於 2024 年 3 月住了 2 晚
. 於 2024年4月7日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

10/10 優異

Dean

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Check-in was quick and easy. We were greeted by Flavia, who was very polite and helpful in answering our inquiries. Although there are some renovations on-going in areas, we found our room Immaculate. I would gladly stay again the next time we come to Fort Lauderdale.
於 2024 年 3 月住了 1 晚
. 於 2024年3月17日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

6/10 一般

Joy

家人同遊
讚好：整潔度
不滿：職員與服務和設施服務
The front desk was rude when we reported a problem. There was no microwave in room. The coffee maker made one cup at a time and had to be unplugged to turn on and off. The roll away bed barely fit in room. The wifi was not password protected and did not work most of time.
於 2024 年 2 月住了 2 晚
. 於 2024年3月8日的回應
Thank you for taking the time to let us know about your experience while staying with us.Providing the highest level of hospitality is our number one priority and we sincerely apologize for failing to meet your expectations.Please contact us at your earliest convenience to learn more about your experience with us.We hope you choose to stay with us again when your travels bring you back to the area.

8/10 不錯

Russ

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Very clean
We really enjoyed our stay. Very clean and updated rooms.
於 2024 年 2 月住了 3 晚
. 於 2024年2月24日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

8/10 不錯

Robert

讚好：整潔度、職員與服務和設施服務
Staff was great but no hot tub no weight room and an obnoxious loud mouth mope running his mouth at the pool probably a retired Chicago cop or mobster wanna be a total jerk,Evangaline was great the food for breakfast was very good fix the hot tub and get the weight room intact,I realize you can only do so much with these loudmouth Italians they are probably laundering money through Anthony s restaurant I will deal with them myself ,a good staff and clean but you need to get the upgrade done.
於 2024 年 2 月住了 7 晚
. 於 2024年2月24日的回應
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.We do strive to delight our guests and we hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.If there is anything else, we can assist you with do not hesitate to let us know.

8/10 不錯

Hamaza

讚好：整潔度、職員與服務和住宿狀況
於 2023 年 12 月住了 5 晚
. 於 2024年2月24日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

8/10 不錯

Guylaine

讚好：整潔度、職員與服務、設施服務和住宿狀況
Un peu cher Personnel vraiment super
於 2024 年 2 月住了 2 晚
. 於 2024年3月17日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

4/10 欠佳

David

家人同遊, 商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
Nobody gave us not one warning that the place was under construction
於 2023 年 12 月住了 1 晚
. 於 2024年2月19日的回應
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.You brought to our attention that your recent stay was less than perfect.We do understand how frustrating it is to encounter our renovation process during your stay and the inconveniences this brings to you.We do sincerely apologize for having failed to meet your expectations during your stay.We do strive to delight our guests and we still hope you will consider our hotel on your next visit to the area when our renovation process gets completed so that we can deliver on the guest experience you deserve.If there is anything else, we can assist you with do not hesitate to let us know.

10/10 優異

LISBETH ARVIDSDOTTIR

於 2024 年 2 月住了 5 晚
. 於 2024年2月19日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

4/10 欠佳

真實旅客

讚好：整潔度和職員與服務
不滿：住宿狀況
Beautifull but bad insonorisation
Pro: The hotel is beautiful, clean and well located. Bed and Pillow is good too.  The staff make a good job.  future at your hotel.  Cons: Insonorisation between rooms is poor.  I heard TV in the next room.  People from your hotel come to see but even knocking at the other room door,  nobody answers.  So he can do nothing.  He offer to me to sleep in other room but It's not nice to transfer room.  Light is very strong in the room, I appréciate but in the morning or late in evening,  It will be nice to have gentle light.  Light in the bathroom is very bright,  It's a good thing too but when we go in the bathroom during the night, is not very useful with the motion detector.  Motion detector is not the best idea when girl take a shower and try to rinse her hair and the light turn off.  Because it's very long to rinse long haire due to low pressure and water debit.  So it's a lot of small details but when you add all of this details, I can't give a good score. The major problem is the insonorisation between room.  If you have a bad client in the room next to,  bad score will happen.
於 2024 年 2 月住了 6 晚
. 於 2024年2月19日的回應
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.You brought to our attention that your recent stay was less than perfect. We do understand how frustrating it is to have a stay that's less than perfectly quiet and we do apologize for the inconveniences that this have brought to you.We do strive to delight our guests and we hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.If there is anything else, we can assist you with do not hesitate to let us know.

10/10 優異

mark

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay hotel was very nice and great service
於 2024 年 1 月住了 2 晚
. 於 2024年2月19日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

10/10 優異

mark

家人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Great stay very nice hotel very friendly people and very clean hotel
於 2024 年 1 月住了 12 晚
. 於 2024年2月19日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

8/10 不錯

JAMES (Greensboro)

讚好：整潔度、職員與服務、設施服務和住宿狀況
I like the property and the location. This last stay the balcony was not as clean as it should be due to pigeons camping out there.
於 2024 年 1 月住了 5 晚
. 於 2024年2月19日的回應
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.You brought to our attention that your recent stay was less than perfect.We do strive to delight our guests and we would love to hear a little bit more about your past stay with us in the hopes that we can excel the next time that you come to our property.We hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.If there is anything else, we can assist you with do not hesitate to let us know.

4/10 欠佳

MATERON

讚好：整潔度
delay to have acces to room after 4 pm
於 2024 年 1 月住了 1 晚
. 於 2024年2月19日的回應
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.You brought to our attention that your recent stay was less than perfect.We do strive to delight our guests and we would love to hear a little bit more about your past stay with us in the hopes that we can excel the next time that you come to our property.We hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.If there is anything else, we can assist you with do not hesitate to let us know.

10/10 優異

KAY (Streamwood)

讚好：整潔度和住宿狀況
於 2024 年 1 月住了 1 晚
. 於 2024年2月19日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

2/10 很差

Sheila

於 2024 年 1 月住了 1 晚
. 於 2024年2月19日的回應
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.You brought to our attention that your recent stay was less than perfect.We do strive to delight our guests and we would love to hear a little bit more about your past stay with us in the hopes that we can excel the next time that you come to our property.We hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.If there is anything else, we can assist you with do not hesitate to let us know.

10/10 優異

natalie

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
cela fait 6 ans qu’on y va
於 2023 年 12 月住了 6 晚
. 於 2024年2月19日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

2/10 很差

sebastian

家人同遊
不滿：整潔度、住宿狀況和客房舒適度
Muy mala experiencia, el Hotel en remodelación, nos dieron habitaciones diferente, demasiado ruido, muy mal el servicio
於 2024 年 1 月住了 2 晚
. 於 2024年2月19日的回應
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.You brought to our attention that your recent stay was less than perfect.We do understand how frustrating it is to encounter our renovation process during your stay and the inconveniences this brings to you.We do sincerely apologize for having failed to meet your expectations during your stay.We do strive to delight our guests and we still hope you will consider our hotel on your next visit to the area when our renovation process gets completed so that we can deliver on the guest experience you deserve.If there is anything else, we can assist you with do not hesitate to let us know.

8/10 不錯

Brooke

讚好：整潔度和職員與服務
不滿：住宿狀況
於 2024 年 1 月住了 3 晚
. 於 2024年2月19日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

4/10 欠佳

Hayley

於 2023 年 12 月住了 1 晚
. 於 2024年2月19日的回應
Thank you for taking the time to share your recent experience with us. It is through guest feedback that we are able to improve upon the overall experience provided to our guests.You brought to our attention that your recent stay was less than perfect.We do strive to delight our guests and we would love to hear a little bit more about your past stay with us in the hopes that we can excel the next time that you come to our property.We hope you will consider our hotel on your next visit to the area so that we can deliver on the guest experience you deserve.If there is anything else, we can assist you with do not hesitate to let us know.

10/10 優異

gregory

於 2023 年 12 月住了 5 晚
. 於 2024年2月19日的回應
Thank you very much for your feedback! We always aim to provide the best guest experience and we appreciate you acknowledging our efforts.

8/10 不錯

Adrienne

讚好：整潔度、職員與服務和住宿狀況
Will be nice after the construction
We stayed for surgery and recovery. We told the agent this at check in. She put us on a floor where most construction work had been completed, but we could still hear all the noise. We were also told at check in that construction would stop on the weekends; however, construction did not stop on the weekend we were there. It made recovery and resting very difficult.
於 2023 年 11 月住了 5 晚

2/10 很差

Alexis

家人同遊
不滿：整潔度、設施服務和住宿狀況
The property is under severe reconstruction, the contractors were actively knocking and banging. The condition of the hotel does not match the pictures on Expedia. The hotel is small and old and outdated. It sits right on the corner of a very busy highway intersection.
於 2023 年 12 月住了 2 晚

10/10 優異

Joshua

讚好：整潔度、職員與服務、設施服務和住宿狀況
Under construction but great place.
於 2023 年 12 月住了 1 晚

10/10 優異

TeKoya

家人同遊
讚好：設施服務和住宿狀況
The renovations were nice.
於 2023 年 11 月住了 2 晚
. 於 2023年11月21日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

norman

讚好：整潔度
於 2023 年 11 月住了 4 晚
. 於 2023年11月28日的回應
Thanks for staying with us. We appreciate your feedback!

8/10 不錯

Terry

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Nice and quiet Location
於 2023 年 11 月住了 1 晚
. 於 2023年11月12日的回應
Thanks for staying with us. We appreciate your feedback!

2/10 很差

Savino

不滿：住宿狀況
於 2023 年 10 月住了 8 晚
. 於 2023年11月12日的回應
Thank you for your feedback. We will be addressing your concerns.

8/10 不錯

richard

家人同遊, 多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Great pool to chill at before next destination next day
於 2023 年 10 月住了 2 晚
. 於 2023年11月3日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

Kimberly

於 2023 年 10 月住了 2 晚
. 於 2023年11月12日的回應
Thank you for your feedback. We will be addressing your concerns.

8/10 不錯

Luis A

家人同遊
讚好：整潔度和職員與服務
Exelente
於 2023 年 9 月住了 3 晚
. 於 2023年10月7日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Kiarie

讚好：整潔度、職員與服務、設施服務和住宿狀況
Great service
. 於 2023年10月1日的回應
Thanks for staying with us. We appreciate your feedback!

10/10 優異

Robert

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Would recommend
Check in was quick, the rooms were clean and the entire hotel smelled like it had been thoroughly cleansed. Pool area is well maintained and there were more than enough pool towels and seating.
於 2023 年 9 月住了 1 晚
. 於 2023年9月22日的回應
Thanks for staying with us. We appreciate your feedback!

6/10 一般

tosha

於 2023 年 9 月住了 2 晚
. 於 2023年9月22日的回應
Thank you for your feedback. We will be addressing your concerns.