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关于6 号汽车旅馆 - 沃思堡, 得克萨斯的点评

2 out of 5
6 号汽车旅馆 - 沃思堡, 得克萨斯
3861 Tanacross Dr, Fort Worth, TX

点评

6.8
10 分 - 超赞。69 条好评,共有 256 条点评" "
8 分 - 还可以。70 条好评,共有 256 条点评" "
6 分 - 一般。41 条好评,共有 256 条点评" "
4 分 - 很差。34 条好评,共有 256 条点评" "
2 分 - 糟糕。42 条好评,共有 256 条点评" "

7.4/10

清洁度

7.0/10

员工和服务

7.4/10

服务设施

7.2/10

住宿条件和设施

6.4/10

环保

点评

8/10 还可以

真实旅客

2018 年 12 月入住 1 晚
Hotel Manager 于 2018年12月26日 的回复
Dear Guest Thank you for giving the 4-star rating We are looking forward to seeing you again! Sincerely Hotel Manager

10/10 超赞

Josey

与配偶出行
满意:清洁度、员工和服务、住宿条件和设施
Everything went ok
2024 年 5 月入住 3 晚
Hotel Manager 于 2024年05月21日 的回复
Dear Guest,We're delighted to hear that everything went smoothly during your stay! If there's anything specific you enjoyed or any feedback you'd like to share, please don't hesitate to reach out. We hope to welcome you back again soon!Sincerely, Hotel Manager

10/10 超赞

Cody

2024 年 3 月入住 1 晚
Hotel Manager 于 2024年04月22日 的回复
Dear Guest,Thank you for your perfect rating! We're delighted to hear that you had a great experience during your stay. Your satisfaction is important to us, and we hope to have the pleasure of welcoming you back again soon.Sincerely, Hotel Manager

10/10 超赞

Andres

商务旅客
满意:清洁度、住宿条件和设施、客房舒适度
Great stay
2024 年 2 月入住 2 晚
Hotel Manager 于 2024年02月21日 的回复
Dear Guest,Thank you for your perfect 10 out of 10 rating on Hotels.com. We're delighted to hear that you had a great stay with us. Your satisfaction is our top priority, and we appreciate your positive feedback. We look forward to welcoming you back for another fantastic stay in the future.Sincerely, Hotel Manager

2/10 糟糕

Bobby

不满意:清洁度、员工和服务、住宿条件和设施
Smells horrible and the rooms are dirty and nasty. Not in a good area at all. I ended up getting a refund and not staying there at all. Even after they tried to get a better room for me it was still just as nasty. I wouldn’t recommend this hotel to anyone.
2024 年 2 月入住 1 晚
Hotel Manager 于 2024年02月15日 的回复
Dear Guest,We apologize for the unsatisfactory experience you encountered during your attempted stay with us. Ensuring a clean and comfortable environment is a top priority, and we regret falling short of your expectations. Your feedback is invaluable, and we will address the issues raised to prevent future occurrences. We understand your decision and apologize for any inconvenience caused. Thank you for bringing these concerns to our attention.Sincerely, Hotel Manager

6/10 一般

Amanda

与家人出行, 商务旅客
满意:清洁度、服务设施、住宿条件和设施
不满意:员工和服务
Flowers beds
2024 年 1 月入住 1 晚
Brand Experience Team 于 2024年01月8日 的回复
Hi Amanda,Thank you for positively rating your stay!Lilith#Team6

10/10 超赞

Amanda

与家人出行
满意:清洁度、员工和服务、服务设施、住宿条件和设施
Loved the staff
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月10日 的回复
Dear Guest,Thank you for sharing your positive experience on Expedia. We're delighted to hear that you loved our staff. Providing excellent service is our priority, and we appreciate your recognition.If there's anything specific you enjoyed about the staff or if there are ways we can make your next visit even more enjoyable, please feel free to share your thoughts. We look forward to the pleasure of welcoming you back for another great stay.Sincerely, Hotel Manager

10/10 超赞

Amanda

2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月27日 的回复
Thank you for your positive review! We're thrilled to hear that you had a great experience during your stay. If there are any specific highlights or aspects you'd like to share, we'd love to hear them. Your feedback is greatly appreciated, and we hope to welcome you back in the future.

8/10 还可以

Amanda

与配偶出行
不满意:服务设施
What I loved about motel 6 was the locals some of the nicest people I've ever met in my entire life they are insightful helpful and above all kind
2024 年 1 月入住 1 晚
Hotel Manager 于 2024年01月10日 的回复
Dear Guest,Thank you for sharing your positive experience on Expedia. We're delighted to hear that you found the locals to be some of the nicest people you've ever met—insightful, helpful, and kind. It's wonderful when the local community contributes to a positive stay. If there's anything else you'd like to share or if there are ways we can make your next visit even more enjoyable, please feel free to let us know. We look forward to the opportunity to welcome you back for another positive experience.Sincerely, Hotel Manager

6/10 一般

Luis

满意:员工和服务
不满意:住宿条件和设施
Smelled funny, not clean
2023 年 11 月入住 1 晚
Hotel Manager 于 2023年11月30日 的回复
Dear Guest,We apologize for the inconvenience you faced during your stay and appreciate your feedback. Cleanliness and a pleasant atmosphere are of utmost importance to us, and we regret that we fell short of your expectations. Your comments will be shared with our housekeeping team, and we will take immediate steps to address the issues you've raised. Sincerely, Hotel Manager

10/10 超赞

Sandra

带宠物出行
满意:清洁度、员工和服务、住宿条件和设施
I was very impressed with this motel 6. Other motel 6’s I’ve stayed in could learn a lot from this one.
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月23日 的回复
Dear Guest,We appreciate your positive feedback about your stay at this Motel 6. It's wonderful to hear that you were impressed with your experience here. We strive to provide the best possible service and accommodations for our guests. If you have any specific comments or suggestions, please feel free to share them. We look forward to welcoming you back in the future.Sincerely,Hotel Manager

10/10 超赞

Stan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2023 年 10 月入住 1 晚
Hotel Manager 于 2023年10月5日 的回复
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely,Hotel Manager

4/10 很差

Casey

不满意:清洁度、员工和服务、住宿条件和设施
Bed bugs and floor turned feet black in room tub was stained black and hallway to go down stairs cases smelt of ammonia and straight pee and the elevator was unsafe to ride on it sounded like it was on its last ride and took forever to go three floors up and down. Place was nice looking on the website and was a total hell hole inside in person had no electricity one full night on third floor was completely black it was so dark down the hall the entire night until morning..place reeked of smoke and pee room had bed bugs got bit on the back and legs and holes were burnt into bedding on both beds walls were. Stained with food or something inside room bath tub looked terrible it was stained black... don't let the website fool you this place is not worth what u pay to stay in it...
2023 年 9 月入住 1 晚
Manager 于 2023年09月25日 的回复
She did not complain when she stayed in same room 4 nights she was paid for 2 person and they stayed more than 4 persons in room. and we stop extra persons her last night stayed than she do not like it thank you for stayed with us.r

2/10 糟糕

Joselyn

不满意:清洁度、住宿条件和设施、客房舒适度
Disgusting
My room was disgusting the towels and linens were all dingy and dirty. The night stand had used napkins on the drawers thers was blood and nasty stains all over the walls and a half blown firecracker stuck partially in the wall. Just over all a health code violation and health hazard all the way.
Nasty dingy bedding
Dirty and moldy shower curtin and tub
Dirty towels
Trash left on drawers
2023 年 8 月入住 1 晚
Hotel Manager 于 2023年09月7日 的回复
Dear Joselyn,We deeply apologize for the unacceptable condition of your room. This falls far below our standards, and we take this seriously. Rest assured, we are addressing these issues promptly to ensure a cleaner and safer environment for our guests. Thank you for bringing this to our attention.Sincerely, Hotel Manager

4/10 很差

Joshua

2023 年 8 月入住 1 晚
Hotel Manager 于 2023年08月29日 的回复
Dear Joshua,I am sorry to see the 4-star rating out of 10. We’re normally known for our exceptional attention to detail. We regret that we missed the mark. If you give us a chance, we are intent on making this right, and we hope you will write to us in detail about where we went wrong so we can rectify the issues.Sincerely, Hotel Manager

6/10 一般

Robert

与配偶出行
满意:员工和服务
不满意:住宿条件和设施,服务设施
Property and rooms not maintaoned very well. Curtains dorty floors lifting.
2023 年 1 月入住 2 晚
Sunny Patel 于 2023年01月31日 的回复
I checked Expedia Res. list but no one checked in name by Robert through expedia than Please provide conformation No. than we will look after that room Thank you

2/10 糟糕

Stan

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Welcome to the Jungle!
2022 年 9 月入住 1 晚
Hotel Manager 于 2022年09月17日 的回复
Hello Stan,We sincerely apologize for your subpar experience at our property. This is generally not what our guests experience with us, and we hope you will give us a chance to make it better for you. We are actively investigating your feedback with our management for prompt action. Hope to see you soon.Sincerely,Hotel Manager

8/10 还可以

真实旅客

商务旅客
满意:清洁度、住宿条件和设施、客房舒适度
Pretty good overall
The only issue I had really was that they don’t provide shampoo. Otherwise it was pretty good!
2022 年 1 月入住 3 晚
Sunny 于 2022年01月26日 的回复
Hallo Sir, Thank you for staying with us and gave us opertiunity to serve you if you come next time we will provide shampoo from front desk thanks Sunny

10/10 超赞

Mimi

2022 年 1 月入住 1 晚
Brand Experience Team 于 2022年05月17日 的回复
Hi Mimi, Thank you for the perfect rating!! Maz K. #Team6

10/10 超赞

Hillary

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 10 月入住 1 晚
Manager 于 2021年10月26日 的回复
Good afternoon Mam, Thank you for sharing your experience staying in our motel it will be help us improve our brand quality we will try our best to serve to gusts good hospitality. Thank you

8/10 还可以

David

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Travelin’ man
Hotel fine
2021 年 10 月入住 1 晚
Manager 于 2021年10月18日 的回复
Good afternoon Sir, Thanks for your business and more important for us your Staying experience share with us than we can improve our Quality. If you come again this area give us chance for serving again Thank you

2/10 糟糕

Gerkoria,Fort Worth

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The hotel smelled terrible. Guests walking around barefoot lots of people hanging around the outside of the property.
2021 年 10 月入住 1 晚
Front Desk manager 于 2021年10月17日 的回复
I apologize for inconvenience when she checked in in first room she did not like that room than she want change room, I was changed room than after she not complain about any thing and she was checked out at front desk she nothing told us that time, and about homeless people hanging around property this problem is everywhere we complain to police they warren them only thank you for your experience sharing with us

2/10 糟糕

Patrick

2021 年 9 月入住 1 晚

2/10 糟糕

Milton

带宠物出行, 与配偶出行, 商务旅客
不满意:清洁度、员工和服务、服务设施、住宿条件和设施
The only thing unique about this property is that, according to expedia; allow two pets per room for free. Once the manager saw that I had dogs (2) he tried to tell me I needed to pay a pet deposit. What I did not like: 1. the manager tried to tell me I needed to pay a pet deposit. 2. The entire hotel smells like stale smoke. 3. The homeless junkies that live in the parking lot. 4. The drug dealers that deal out of the parking lot. 5. The grounds had trash laying around (beer bottles sitting outside the side entrance doors was the worst). 6. Absolutely no amenities - no coffee cups in the room, no coffee in the lobby, only 2 towels, washcloths and hand towels in the room and if you needed more you had to turn in one to get one. 7. The beds appeared/smelled clean but the chair in the room had a cover over it that had some kind of stains on it. 8. The sound on the TV was terrible. We had to have the volume loud just to hear what the actors were saying. I could list more but I think it is suffice to say I would not even consider staying here again.
2021 年 9 月入住 2 晚
Manager 于 2021年09月10日 的回复
We apologize for the disappointment. It is a Motel 6 policy that customer needs to mention at the check in time if you have pets and how many of. Unfortunately, we have to take pet deposit due to damages had been make by pets in our rooms. Also, We serve coffee in lobby every morning from 6 A.M. to 10:30 A.M..

10/10 超赞

Iris

满意:清洁度、员工和服务、服务设施、住宿条件和设施
Everything
2021 年 9 月入住 1 晚
Hotel manager 于 2021年09月7日 的回复
Dear Guest, Thank you for staying with us. We are thrilled to know you loved each and every aspect of your visit. It's great to know that you were overwhelmed with the level of service, hospitality, and overall experience. All of us are looking forward to having you stay with us again Sincerely, Hotel Manager

8/10 还可以

David

满意:清洁度、员工和服务、服务设施、住宿条件和设施
2021 年 8 月入住 1 晚

6/10 一般

Sharron

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
It was very clean
2021 年 8 月入住 1 晚
Hotel manager 于 2021年09月4日 的回复
Dear Guest,Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

6/10 一般

真实旅客

与家人出行, 带宠物出行
满意:员工和服务,清洁度
Only complaint was the shower. It was in poor repair and had terrible water pressure. Everything else was just great.
2021 年 8 月入住 1 晚
Manager 于 2021年08月18日 的回复
Thanks for your comment.we take great pride in our hotel. We also always working to get better. I hope you give us another chance .we can to improve and change it sorry about this one . Please visit again. Sincerely Hotel Manager

6/10 一般

真实旅客

2021 年 3 月入住 1 晚
Hotel manager 于 2021年04月3日 的回复
Dear Guest, Thank you for your valuable time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 3 to 5, please be sure to let us know. We appreciate your business. Sincerely, Hotel Manager

8/10 还可以

salvador

2021 年 1 月入住 1 晚
Hotel Manager 于 2021年02月13日 的回复
Hello Salvador, Thank you for the stay and the feedback. We are confident that you had a satisfactory stay looking at the four stars. Please give us your specific comments if any for bettering our services. Guest satisfaction is our priority. Sincerely, Hotel Manager.

10/10 超赞

April

与家人出行
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2021 年 1 月入住 2 晚
Hotel Manager 于 2021年01月13日 的回复
Hello April, Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivate us to serve better. Look forward to welcoming you again. Sincerely, Hotel Manager.

2/10 糟糕

真实旅客

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Staying in motel 6 was horrible. It’s smell like mold in the room and it was so gross. The lady working the front was very rude.
2020 年 12 月入住 1 晚
Hotel Manager 于 2020年12月10日 的回复
Hello Guest, Thanks for the stay and the feedback. Sincerely regret the inconveniences. Our apologies. We shall definitely work on your observations. You can expect a further improved stay next time. Visit us again soon. Sincerely, Hotel Manager.

2/10 糟糕

真实旅客

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Cockroaches in the bathroom
2020 年 12 月入住 1 晚
Hotel Manager 于 2020年12月8日 的回复
Dear Guest, We have taken note of your remark about the Cockroaches issue during your stay. We are regularly taking pest control measures in our property but will check it further. Anyhow, our apologies for the inconvenience. This is not a regular feature of our hotel but your patronage is important to us. Please do consider. Sincerely, Hotel Manager.

8/10 还可以

真实旅客

团体旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 11 月入住 4 晚
Hotel Manager 于 2020年11月21日 的回复
Hello Guest, Thanks for the stay at our hotel and the review with eight stars. I sincerely hope that you liked the hotel and enjoyed the stay as there are no specific remarks. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager

6/10 一般

Larry

满意:客房舒适度,员工和服务
2020 年 11 月入住 1 晚
Hotel Manager 于 2020年11月21日 的回复
Dear Larry, Thank you for your stay and the six stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.

8/10 还可以

Juan

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 1 晚
Hotel Manager 于 2020年11月21日 的回复
Dear Juan, Thank you very much for staying with us and for giving the 8-star feedback. We apprehend that you had a good stay with amenities and services as you have not mentioned anything in detail. Guest reviews are important to us and please let us know if you found anything which needs to improve. Also, we look forward to your next visit. Sincerely, Hotel Manager.

8/10 还可以

Ray

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 10 月入住 6 晚
Hotel Manager 于 2020年11月21日 的回复
Hello Ray, Thanks for the stay at our hotel and the review with eight stars. I sincerely hope that you liked the hotel and enjoyed the stay as there are no specific remarks. It is really a matter of pride for our hotel and staff. We shall serve you even better next time. Please do visit us again. Sincerely, Hotel Manager

2/10 糟糕

David

与家人出行
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
We check in around midnight after driving all day , we found 10-15 little bugs that we took photos of and video of and they were just awful. Our bathroom had 1 small bar of soap in the room and 2 towels . Me and my brother stay in motels when we travel around for the races and we were very disappointed with this room . I don’t drive 14 hours just to get to a room that is like this . I will definitely choose different next trip in Feb .
2020 年 10 月入住 1 晚
Nancy Y. 于 2020年10月26日 的回复
We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Nancy Y. #Team6

8/10 还可以

真实旅客

2020 年 10 月入住 7 晚
Hotel Manager 于 2020年10月21日 的回复
Dear Guest, Thank you for your stay and the four stars. From an improvement point of view, we look for specific experience sharing. You will have a better experience next time. Sincerely, Hotel Manager.

10/10 超赞

Oswald

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Comfort stay
Well the only complaint I have is a night there's people screaming, but other then that I love it
2020 年 10 月入住 3 晚
Hotel manager 于 2020年10月16日 的回复
Dear Guest, Thanks for your visit to our hotel. We are delighted to know our hotel served the purpose of your stay. We would like you to give us one more opportunity to serve you much better and to offer the best hospitality. We look forward to seeing you again soon! Sincerely, Hotel Manager

8/10 还可以

Erik

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
it was nice, comforting and acconodating
2020 年 10 月入住 1 晚
Hotel manager 于 2020年10月14日 的回复
Dear Guest, We are happy to know that you had a good stay at our hotel. Your review means the world to us! Thanks again and we look forward to welcoming you all back soon. Sincerely, Hotel Manager

10/10 超赞

真实旅客

2020 年 10 月入住 1 晚
Hotel manager 于 2020年10月13日 的回复
Dear Guest, Thank you for the 5-Star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe to provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again you will stay with us. Serving guests like you make being in this business a true pleasure. Sincerely, Hotel Manager

2/10 糟糕

Celia

商务旅客
不满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
I have stayed at plenty of hotels and asked to leave $100 deposit but one of these places does not require $100 deposit and the man will not let me enter my room if I do not leave him a deposit since the room was paid for. I have to wait 7 days to get my deposit money back and I feel like I'm going to have a problem but they didn't give me a receipt so I'm praying by tomorrow the money will be there I will not say again have a blessed day
2020 年 10 月入住 1 晚
Hotel manager 于 2020年10月12日 的回复
Dear Guest, Thank you for your feedback. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. With this in mind, if you would be kind enough to contact us, discuss and sort it out for the betterment of our services. Please reconsider and visit us again. Sincerely, Hotel Manager

8/10 还可以

Irma

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Room and linen very clean.
2020 年 6 月入住 1 晚
Hotel Manager 于 2020年07月14日 的回复
Hello Irma, Thank you so much for the stay and the overall appreciation. We are highly inspired seeing your comments. Guest satisfaction is a special reward for our team. We are privileged to have guests like you. Please do visit us again. Sincerely, Hotel Manager

2/10 糟糕

真实旅客

2020 年 5 月入住 7 晚
Hotel Manager 于 2020年06月12日 的回复
Dear Guest, It is disappointing to see that your stay was not satisfactory at our hotel. It would have been better if you could have specifically mentioned the key areas that bothered you so that we would have focussed to improve that. Anyway, your feedback is important to us and you can contact us at any time to inform your concerns. Guest feedback is important to us for improvement. Looking forward to seeing you again. Sincerely, Hotel Manager

10/10 超赞

Aaron

满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
2020 年 5 月入住 1 晚
Hotel Manager 于 2020年06月4日 的回复
Dear Guest, Thanks for staying at our hotel and expressing your satisfaction through the review by giving us the 10-star rating. Your rating is very much encouraging and motivating for our hotel & staff. We continuously make efforts to better our hospitality and guest comfort. It is a pleasure to serve guests like you and your rating shall motivate us to better our hospitality. Hope to see you again soon!!! Regards, Hotel Manager

4/10 很差

真实旅客

不满意:清洁度、员工和服务、服务设施、住宿条件和设施
2020 年 5 月入住 3 晚
Hotel Manager 于 2020年06月4日 的回复
Dear Guest, Thanks for your feedback and 2-star rating. We work very hard to provide the highest level of service for all of our guests which is why we cannot apologize enough for your stay being so disappointing. Please know, your feedback is very important to us and we would welcome an opportunity to learn more about the particulars of your situation, which is critical to helping us understand where we went wrong. You can expect a still better experience next time. Please visit us again. Sincerely, Hotel Manager

10/10 超赞

treyneshia

2020 年 5 月入住 2 晚
Hotel Manager 于 2020年05月30日 的回复
Dear Guest, Thanks for choosing our hotel for your stay and 10 Stars you have given us based on the experience. I hope you had a wonderful experience with us. Please visit us again. Sincerely, Hotel Manager

10/10 超赞

Todd

商务旅客
满意:清洁度、员工和服务、住宿条件和设施、客房舒适度
Haslet Job
Awesome place for the price paid! My only problem was the dryer in guest laundry didn’t dry very well and needs some attention!
2020 年 4 月入住 2 晚
Hotel manager 于 2020年05月4日 的回复
Dear Guest, Thanks for your stay. We are glad that you had a great experience, got value for your money staying at our hotel.We are concern about your minor issue mention in the review. We focus each day on providing a memorable experience that creates a yearning to return and thrilled to know that we were successful during your stay. We look forward to your next stay. Sincerely, Hotel Manager

8/10 还可以

真实旅客

商务旅客
Nice and clean i will use this property again at a later time and day
2020 年 4 月入住 2 晚
Hotel manager 于 2020年04月29日 的回复
Dear Guest, Thanks for your stay at our hotel. We thank you that you noticed the cleanliness of our hotel. We accept your appreciation for it. Our goal is an excellent experience for every guest, and I'm pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely, Hotel Manager