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德克薩斯羅姆 6 號汽車旅館的評價

2 out of 5
德克薩斯羅姆 6 號汽車旅館
300 Holly Parkway, Rhome, TX

評價

6.8
10 分評分，優異；245 則評價中有 66 則" "
8 分評分，不錯；245 則評價中有 68 則" "
6 分評分，一般；245 則評價中有 39 則" "
4 分評分，欠佳；245 則評價中有 35 則" "
2 分評分，很差；245 則評價中有 37 則" "

7.2/10 

整潔度

7.4/10 

職員與服務

6.8/10 

設施服務

6.8/10 

住宿狀況

6.4/10 

環保程度

評價

6/10 一般

taylor

Ok
於 2024 年 5 月住了 2 晚

8/10 不錯

Jimmie

多人同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
Didn’t clean room or supply clean towels for second day. Had to go ask for towels.
於 2024 年 4 月住了 2 晚
Brand Experience Team 於 2024年5月6日的回應
Hi Jimmie,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

6/10 一般

C

不滿：住宿狀況
No internet connection
於 2024 年 4 月住了 1 晚
Nancy Y. 於 2024年5月2日的回應
Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Nancy Y.#Team6

10/10 優異

Elaine

讚好：整潔度、職員與服務和住宿狀況
於 2024 年 4 月住了 1 晚
Brand Experience Team 於 2024年4月25日的回應
Hi Elaine,Thank you for the perfect rating!Lilith#Team6

10/10 優異

Mary Jane

讚好：整潔度、職員與服務、設施服務和住宿狀況
於 2024 年 1 月住了 1 晚

2/10 很差

Samuel

不滿：職員與服務
Did not stay no room for my tractor and trailer. When I made the reservation, the front desk said they had a parking room.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年1月29日的回應
Hi Samuel,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

6/10 一般

James (Houston TX)

商務旅客
讚好：職員與服務
不滿：整潔度和設施服務
I understand...it was a remote location compared to other hotel. No multiple choices of food near by the Diary Queen was...okay. The problem I had was the dog hair from to bed spread getting on my black sweat pants. I had to remove it from the bed because my clothes kept getting messed up.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年1月29日的回應
Hi James,Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again.Maz K.#Team6

8/10 不錯

M.Beatriz

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
Nice receptionist
於 2024 年 1 月住了 2 晚

10/10 優異

Jeff

於 2024 年 1 月住了 1 晚

10/10 優異

Don

讚好：整潔度、職員與服務和住宿狀況
It's close to my relative.
於 2024 年 1 月住了 1 晚
Brand Experience Team 於 2024年1月8日的回應
Hi Don,Thank you for the 5-star rating!Lilith#Team6

8/10 不錯

ALLEN

於 2023 年 12 月住了 1 晚

4/10 欠佳

Moses

伴侶同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Only good thing was it was near the locations we need to be in, long term residents living there, sheet covers had cigarettes burns, moldy and falling apart.
於 2023 年 12 月住了 2 晚
Brand Experience Team 於 2023年12月7日的回應
Hi Moses,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 優異

Samantha

於 2023 年 11 月住了 1 晚

8/10 不錯

Daniel

伴侶同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
It was clean and reasonable for the price good place to stay over night and use the basics. The only part hard for me Was understanding the clerks, they tried their best and well as I did to understand what they were saying while checking in. Other that that good.
於 2023 年 11 月住了 1 晚
Brand Experience Team 於 2023年11月20日的回應
Hi DanielThank you, we really do love getting such positive feedback! We’re glad your experience was a good one and hope to see you again real soon. Lilith#Team6

4/10 欠佳

Elizabeth

於 2023 年 9 月住了 3 晚

10/10 優異

Pichai

於 2023 年 9 月住了 1 晚

4/10 欠佳

Vegas

商務旅客
不滿：整潔度和客房舒適度
Two star hotel
The shower cannot work properly, not the room is not clean. But that is why it is called a two star hotel.
於 2023 年 9 月住了 1 晚
Nancy Y. 於 2023年9月26日的回應
We’re sorry you had a bad experience recently at one of our properties. We take your input seriously and apologize for the inconvenience. As our Guest, you’re very important to us, and our top priority is your satisfaction. Thank you for taking the time to provide this valuable feedback. Nancy Y.#Team6

2/10 很差

Elizabeth

親子同遊
不滿：整潔度、職員與服務、設施服務和住宿狀況
Headboard wasbt even on the beds dead and live bugs every where
於 2023 年 9 月住了 1 晚
Nancy Y. 於 2023年9月26日的回應
We're sorry to hear that we fell short of your expectations during your recent stay. We apologize for any aggravation you had and appreciate you sharing your experience with us. We hope you’ll give us another chance in the future to make it a great stay for you.Nancy Y.#Team6

2/10 很差

Nicole

不滿：整潔度、職員與服務、設施服務和住宿狀況
Dirty bed, nobody cleaned, fingernails on the floo, TV is not working, the sheets full with hairs, eyelashes on the pillow, furniture broken bathroom door handle broken. Towel holder full with dust and dirt. It's asty here.
於 2023 年 9 月住了 1 晚
Brand Experience Team 於 2023年9月18日的回應
Hi Nicole,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

10/10 優異

Anastasia

讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 7 月住了 2 晚

2/10 很差

Zachery

寵物同遊
Was dirty rnded up leavng
於 2023 年 7 月住了 1 晚
Brand Experience Team 於 2023年7月26日的回應
Hi Zachery, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

6/10 一般

Cherie

多人同遊
讚好：整潔度
They need better towels, have hairdryers in every room, and the small shampoos and conditioners.
於 2023 年 7 月住了 3 晚
Brand Experience Team 於 2023年7月18日的回應
Hi Cherie,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith #Team6

6/10 一般

Sheldon

不滿：整潔度和住宿狀況
Noisy air conditioner, especially when starts up. Shower has/had low water pressure. Daylight around door. Broken security lock on door. Wifi doesn't have separation turned on as when connected got deluged a few moments later with dozens of IP probes. Not the first time I have been here, but I think it will be the last. It's biggest benefit is that is close to my son, allowing me to spend as much time as I can.
於 2023 年 6 月住了 1 晚

4/10 欠佳

Robin

家人同遊
讚好：職員與服務
不滿：住宿狀況
The door stuck, making it difficult to open and close, and the deadbolt wouldn’t work. (The clerk came to the room and looked at the door, saying he’d have it fixed the next morning. Didn’t happen) The toilet seat was loose, and the toilet itself was loose from the floor. The tub was stained, as were the sheets and blankets, although they appeared clean.
於 2023 年 6 月住了 2 晚
Brand Experience Team 於 2023年6月26日的回應
Hi Robin,Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again.Lilith #Team6

4/10 欠佳

Joshua

商務旅客
不滿：整潔度、住宿狀況和客房舒適度
於 2023 年 5 月住了 2 晚

4/10 欠佳

真實旅客

商務旅客
讚好：整潔度、住宿狀況和客房舒適度
不滿：職員與服務
於 2023 年 4 月住了 1 晚

10/10 優異

kenneth

多人同遊
讚好：整潔度、職員與服務、住宿狀況和客房舒適度
於 2023 年 4 月住了 2 晚

2/10 很差

Mark (Loveland)

讚好：整潔度
不滿：設施服務
於 2023 年 4 月住了 1 晚

2/10 很差

Robin

商務旅客
不滿：整潔度、職員與服務、設施服務和住宿狀況
It was close to my job site. I drove 5 hours directly to the hotel. They canceled my reservation because of busted plumbing. Anthony said he called but I couldn't pick up while I was driving. The number for Motel 6 was nit on the ID. He was not very helpful and argumentative. I have not encountered that kind of hostility and I was very tired from my long drive. It was dark. None of the nearby businesses were lit up. I had to call at 6 pm to find another hotel last minute. Thankfully my daughter was able to locate a clean, friendly, Best Western hotel in Decature 18 minutes away.
於 2023 年 1 月住了 1 晚
Nancy Y. 於 2023年2月22日的回應
Thanks for taking the time to review your recent stay with us. We’d like to apologize for any inconvenience you experienced as a guest. We hold ourselves to a high standard and plan to give this issue the attention it deserves. It’s valued guests like you who are always driving us to be better, and we appreciate you bringing this to our attention. Nancy Y.#Team6

8/10 不錯

Josh

讚好：整潔度、職員與服務和客房舒適度
於 2022 年 12 月住了 3 晚
Nancy Y. 於 2023年2月22日的回應
We are glad you had a great experience and appreciate your feedback! We look forward to providing you with all of your future lodging needs. Nancy Y.#Team6

8/10 不錯

Deah

於 2022 年 12 月住了 3 晚

4/10 欠佳

Sharon

讚好：整潔度
不滿：設施服務和住宿狀況
No one was able to fix the TV, missing headboard and the inside security lock
於 2022 年 12 月住了 2 晚
Nancy Y. 於 2023年2月22日的回應
Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Nancy Y.#Team6

2/10 很差

Shiu

商務旅客
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Old
Not clean at all . towels dirty broken beds Stain on sheet and towels. Years old.
於 2022 年 11 月住了 1 晚

2/10 很差

James

不滿：整潔度和設施服務
I stayed 3 nights and the bed linens had cigarette holes, room smelled of smoke, tv remote didn’t work and was held together with tape, dirty bathroom and floor, there were holes in the walls, there was a broken shelf just leaning in the corner. By far the worst Motel 6 I have ever stayed at.
於 2022 年 10 月住了 2 晚

2/10 很差

Ismael

於 2022 年 9 月住了 1 晚
Brand Experience Team 於 2022年10月3日的回應
Hi Ismael,Thank you for providing feedback. Your experience is important to us and we appreciate you bringing your concerns to our attention.Lilith#Team6

10/10 優異

David

於 2022 年 9 月住了 2 晚
Brand Experience Team 於 2022年10月3日的回應
Hi David,Thank you for the perfect rating!Lilith#Team6

6/10 一般

Leisa

讚好：職員與服務
不滿：住宿狀況和客房舒適度
No frills is right. $100 for a cheap hotel.
於 2022 年 9 月住了 1 晚
Brand Experience Team 於 2022年10月3日的回應
Hi Leisa,Thanks for your rating, please give us the opportunity to improve your experience on your future bookings.Lilith#Team6

2/10 很差

Tina

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
Poor hotel
Very dated and dirty hotels. Towels were like sand paper and comforter had holes in it. No travel size shampoo provided.
於 2022 年 9 月住了 3 晚
Brand Experience Team 於 2022年10月3日的回應
Hi Tina,We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconveniences you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again.Lilith#Team6

4/10 欠佳

Ron

於 2022 年 8 月住了 1 晚
Brand Experience Team 於 2022年9月17日的回應
Hi Ron, Thanks for your rating, please give us the opportunity to improve your experience on your future bookings. Kaur J. #team6

10/10 優異

Christine

家人同遊, 寵物同遊
讚好：整潔度、職員與服務、設施服務和住宿狀況
This is my 2nd stay at this property. Recently remodeled. The AC system is GREAT and the rooms are clean and sound-proof. My last visit was ok but this stay was even better. Will definitely return.
於 2022 年 7 月住了 4 晚
Brand Experience Team 於 2022年8月11日的回應
Hi Christine, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6

6/10 一般

Kathryn

家人同遊
讚好：整潔度
不滿：住宿狀況
First room they tried to give me had no key, I was supposed to go to front desk so they could let me in each time. Microwave had missing parts
於 2022 年 7 月住了 1 晚
Brand Experience Team 於 2022年8月11日的回應
Hi Kathryn, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

4/10 欠佳

Sheldon

讚好：職員與服務
不滿：設施服務和住宿狀況
Room was fairly clean, but not maintained. Room smells like smoke,, door lock is broke, door doesn't seal, holes / pock marks in walls... MISSING SMOKE ALARM!, some large fan or similar starts at 7am with obligatory minute of squealing belt (near the far end of building). On plus side, no indications of bed bugs, pleasant staff despite 10:15pm check in, very high water pressure - almost painful, AC felt capable of throwing ice cubes. Reservation was given away, dbl queen subbed for single king. No coffee pot or hair dryer. Probably won't be back, at least not until rooms are updated and maintenance caught up.
於 2022 年 7 月住了 1 晚
Brand Experience Team 於 2022年8月11日的回應
Hi Sheldon, We appreciate you recognizing our excellent service, though it sounds like your stay might not have been as comfortable as you anticipated. We apologize for any inconvenience and appreciate you taking the time to share your feedback with us. We hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

6/10 一般

真實旅客

不滿：住宿狀況
Great location, could definitely use some repairs
Read previous recent reviews but found no bedbugs, at least not in smoking room #116. Window couldnt completely shut and bath faucet was very loose. The bed was very comfortable & the A/C in the Texas summer 100+ heat, was cold.
於 2022 年 7 月住了 1 晚
Brand Experience Team 於 2022年8月11日的回應
Hi Traveler, Thank you for taking the time to share your review. We are committed to provide a comfortable night's rest and are disappointed to learn that we fell short of your expectations. We would like to apologize that your stay was less than satisfactory. We are committed to guest satisfaction and appreciate you taking time to review your experience. Maz K. #Team6

4/10 欠佳

Kristen

不滿：整潔度、職員與服務和住宿狀況
First I know I picked the room with two Queen beds and I can assure you they were actually fulls. One didn’t have the headboard attached bc it was against the wall on the floor by the window. There was no plug for the bathtub. Only had 3 pillows for two beds. It was a mess.
於 2022 年 7 月住了 1 晚
Brand Experience Team 於 2022年7月5日的回應
Hi Kristen, Thank you for providing feedback. Your experience is important to us and we hope for the opportunity to improve your experience with us. Please visit again. Lilith #Team6

6/10 一般

Timothy (Arlington)

家人同遊
讚好：職員與服務
不滿：住宿狀況
Key card lock on door didn’t work. Had to be let in by manager with master key each time we returned from going anywhere.
於 2022 年 6 月住了 1 晚
Brand Experience Team 於 2022年7月2日的回應
Hi Timothy, On behalf of Motel 6, we would like to apologize for the inconvenience you may have experienced. We are committed to guest satisfaction and appreciate you taking time to review your experience. Thank you for bringing this to our attention. Kaur J. #team6

6/10 一般

Laura

家人同遊, 寵物同遊
讚好：整潔度和職員與服務
We reserved this property because it is pet-friendly and we thought had room to park our camper trailer. There really isn't room to park a camper, and we had to park a few streets away next to the Dairy Queen. Not ideal. It was pet friendly, but there seem to be a few residents living there full time that had dogs that were constantly barking. The room was basic but clean, but we had to keep having the toilet plunged. It was affordable, I guess you get what you pay for.
於 2022 年 5 月住了 2 晚
Brand Experience Team 於 2022年7月2日的回應
Hi Laura, We're sorry to hear that you didn't enjoy your stay with us, and we apologize for any inconvenience you may have experienced. We hope for the opportunity to improve your experience with us. Please visit again. Kaur J. #team6

4/10 欠佳

Terri

伴侶同遊, 寵物同遊
不滿：職員與服務
Fairly clean. Customer service was awful. Manager Jay overcharged us. Claimed we "changed the reservation" which was totally false. I sent him overwhelming evidence that there was no change but he didn't care. Very rude man. DON'T STAY HERE UNDER ANY CIRCUMSTANCES. Also, told them the smoke alarm had been ripped out of the wall. They did not seem to care. Also, the tv remote did not work. When we complained they didn't care at all. One nice man did show us that you had to turn on and change the tv channels on the tv without using the remote. Wouldn't you think they would have a card that explained that to the customers or simply replace the remote? No, that would be too good of customer service for this place. We stayed there about 6 nights in 2021 and 7 nights in 2022 and this is how we are treated. Overcharged $166.
於 2022 年 5 月住了 1 晚
Brand Experience Team 於 2022年5月17日的回應
Hi Terri, Thank you for providing your feedback. We appreciate you bringing this to our attention and would like to discuss your experience further. Please use the Contact Us feature on our website to connect with us. Maz K. #Team6

6/10 一般

Susan-Jo (Bangiry)

伴侶同遊, 寵物同遊
讚好：整潔度、職員與服務和住宿狀況
Pleasant over night stop. Comfortable, clean with pleasant staff. Room was large and king bed was comfy.
於 2022 年 5 月住了 1 晚
Brand Experience Team 於 2022年5月17日的回應
Hi Susan, Thank you for providing feedback. Your experience is important to us, and we hope for the opportunity to improve your experience with us. Please visit again. Maz K. #Team6

2/10 很差

Charmeca

家人同遊
不滿：整潔度、職員與服務、住宿狀況和客房舒適度
DON NOT RENT FROM THESE GUYS THEY ARE SCAMS!!!!!!!
They put me in a room with a broken bed and blamed it on my 4yrs and 6yrs of age and did an unauthorized charge of $250 plus the rest of my duration of my stay which was and additional 150 they are scams they allowed my neighbor which was a man to come knocking on my room door talking crap to me and my children about me calling for a loud noises because the neighbors were fighting and hitting my wall sooo hard to the point where it was shaking my head on the headboard I will never go back here and I don’t recommend they for a good stay
於 2022 年 3 月住了 6 晚
Brand Experience Team 於 2022年5月17日的回應
Hi Charmeca, We would like to discuss your experience with you further and ask that you reach out to our Guest Relations Team by using the Contact Us feature on our website to connect with us. Maz K. #Team6

8/10 不錯

Janice

商務旅客
讚好：職員與服務、住宿狀況和客房舒適度
Jane Day Out
There is coffee for morning and breakfast here for stay in here and there is the lake also just a distance so there all sorts of activities to do out here outdoors.
於 2022 年 4 月住了 1 晚
Brand Experience Team 於 2022年5月17日的回應
Hi Janice, We are glad you had a great experience and appreciate your feedback! We look forward to providing your future lodging needs. Maz K. #Team6