The check-in desk could not find our reservation from Expedia. I asked the check-in staff for Expedia's phone number, as they wouldn’t accept my email confirmation or receipt. I do understand sometimes these things happen, however I was not helped with a contact to Expedia and I was repeatedly told until she (Nadia Fifita) talked to a person from Expedia they wouldn’t help me. I found a number and after an automated system sent another email confirmation that the desk wouldn’t accept, I asked what I should do since I couldn’t get a human to answer. I was told I was going to be asked to leave because I was upset. I never raised my voice, cursed, or did anything dangerous or threatening. Honestly, I had my two young children with me and while understandably frustrated with the situation after driving for 18 hours from SC to TX, I did nothing out of line. I did eventually get a person on the phone with Expedia and they called the front desk. A gentleman working the desk was helpful and told the lady (Nadia) they sent confirmation to their hotel email. She then says, “You know what, I want them to leave! Get out! We aren’t hosting them.” I was applaud and repeated I had done nothing wrong. She picked up the phone and threaten to call 911, stating she had the right to refuse service to anyone for any reason. It was an insane situation and something I’ve never experienced. We did leave and Expedia did book us an upgrade hotel at the Hilton at no extra charge.