Had a wonderful stay because of the cleanliness of the place, but more importantly the incredible staff! From the reception to the kitchen, as well as the rest of the hotel staff, they have been very kind and accommodating. Also, the view of Lake Geneva is the cherry on top of the whole experience!
AA
於 2024 年 6 月住了 4 晚
8/10 不錯
winnie (Vilshofen)
伴侶同遊
2024年6月10日
讚好:整潔度、職員與服務和住宿狀況
Sehr freundlicher Empfang .. gutes aber etwas teueres essen . Leider fehlte ein Schrank um seine mitgebrachten Sachen zu deponieren.
winnie
於 2024 年 6 月住了 1 晚
4/10 欠佳
Gokcehan
商務旅客, 多人同遊
2024年5月30日
讚好:職員與服務
We booked 2 rooms (4 people). It was paid before our stay. My business friends who would stay at the Second room missed their plane and didn’t make check in on the first day.
Second day I informed the reception about their situation for late check-in based on their next flight availability.
However, In the second day I was informed by the hotel that they cancelled the reservation of second room because of no check-in made. I went to the reception and told the situation again.
Briefly, these are our rooms whether we stay or not. Hotel management cancelled the room which was already paid in order to resell it. I don’t accept this situation! I also advised them to make the check in for my name because of the uncertainty of my friends’ arrival…
As a result my friends also informed of that situation and they didn’t want to stay at a hotel with such mentality. I made check out one day earlier and started to stay with my friends at another hotel.
Gokcehan
於 2024 年 5 月住了 3 晚
8/10 不錯
Uma
多人同遊
2024年5月25日
讚好:整潔度、職員與服務和住宿狀況
Location is a bit far from city and airport. However, the shuttle offers transportation to airport to connect with trains; also have a bus stop near hotel that connects with trains.
Rooms were on the small side with no coffee maker or proper storage area.
Uma
於 2024 年 5 月住了 7 晚
6/10 一般
Francis
商務旅客
2024年5月21日
讚好:職員與服務、設施服務和住宿狀況
No kettle, coffee, tea, fridge in room. Room and property are modern and clean. Restaurant is good but as everything else in Switzerland, expensive.
Francis
於 2024 年 5 月住了 1 晚
10/10 優異
Candice
2024年5月21日
讚好:整潔度、職員與服務和住宿狀況
Impeccably clean and spacious enough for a family of four! Easy to access and great staff.
Can you open one in Oxford please!