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Best Western Plus Welcome Hotel Frankfurt

4.0 star property
Pet-friendly hotel connected to the convention centre in Frankfurt with full-service spa

Choose dates to view prices

your current months are June, 2024 and July, 2024.
June 2024
July 2024

Photo gallery for Best Western Plus Welcome Hotel Frankfurt

Terrace/patio
Exterior
Meeting facility
Sauna, steam room
Fitness facility
Reviews
8.2

Very good

Popular amenities

  • Breakfast availableBreakfast availableBreakfast available
  • SpaSpaSpa
  • Pet-friendlyPet-friendlyPet-friendly
  • Air conditioningAir conditioningAir conditioning
  • Free WiFiFree WiFiFree WiFi
  • GymGymGym
The price is HK$492
HK$560 total
includes taxes & fees
14 Jul - 15 Jul

Explore the area

Map
Leonardo-da-Vinci-Allee 2, Frankfurt, HE, 60486
  • Popular LocationFrankfurt Trade Fair8 min walk
  • Popular LocationFesthalle Frankfurt3 min drive
  • Popular LocationSkyline Plaza4 min drive
  • AirportFrankfurt (FRA-Frankfurt Intl.)15 min drive
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Room options

View all photos for Superior Room, 1 Single Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Single Bed

10/10 Exceptional

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 1
  • 1 Single Bed

View all photos for Superior Room, 2 Single Beds

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 2 Single Beds

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 2 Single Beds

View all photos for Superior Room, 1 Queen Bed

Premium bedding, in-room safe, desk, laptop workspace

Superior Room, 1 Queen Bed

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
HDTV
Hypo-allergenic bedding
Pillow menu
Blackout curtains
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Room, 2 Single Beds, Refrigerator

Bathroom

Deluxe Room, 2 Single Beds, Refrigerator

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Single Beds

View all photos for Junior Suite, 2 Single Beds, Refrigerator

Premium bedding, in-room safe, desk, laptop workspace

Junior Suite, 2 Single Beds, Refrigerator

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Fridge
HDTV
Hypo-allergenic bedding
Pillow menu
  • Sleeps 2
  • 2 Single Beds

Similar properties

Front of property – evening/night
Maritim Hotel Frankfurt
Pool
Spa
Pet-friendly
Free WiFi
8.2 out of 10, Very good, (1001)
The price is HK$696
HK$778 total
includes taxes & fees
28 Jun - 29 Jun
Maritim Hotel Frankfurt

About the area

Frankfurt

Located in Innenstadt II neighbourhood, Best Western Plus Welcome Hotel Frankfurt is connected to a railway/underground station. Festhalle Frankfurt and Alte Oper are cultural highlights, and travellers looking to shop may want to visit Skyline Plaza and MyZeil. Looking to enjoy an event or a game while in town? See what's happening at Deutsche Bank Park or Frankfurt Eissporthalle. Take the opportunity to explore the area for outdoor excitement like hiking/biking trails.
Visit our Frankfurt travel guideOpens in a new window

What's nearby

  • Frankfurt Trade Fair - 8 min walk
  • Congress Center Messe Frankfurt - 19 min walk
  • Festhalle Frankfurt - 3 min drive
  • Skyline Plaza - 4 min drive
  • Frankfurt Christmas Market - 7 min drive

Getting around

  • Leonardo-da-Vinci-Allee Tram Stop - 1 min walk
  • Frankfurt am Main West Station - 18 min walk
  • Frankfurt Airport (FRA) - 16 min drive

Restaurants

  • ‪Restaurant Stremma - ‬12 min walk
  • ‪Restaurant Veranda - ‬8 min walk
  • ‪Restaurant Verdino - ‬10 min walk
  • ‪Torhaus - ‬20 min walk
  • ‪wunderBar Lounge - ‬8 min walk

About this property

Best Western Plus Welcome Hotel Frankfurt

Upscale hotel located in Innenstadt II
Best Western Plus Welcome Hotel Frankfurt is located close to Frankfurt Trade Fair and Congress Center Messe Frankfurt, and provides a terrace, dry cleaning/laundry services and a bar. Treat yourself to some rest and relaxation at Softwellnessbereich, the on-site spa. The on-site restaurant, View, serves lunch. Stay connected with free in-room WiFi, with a speed of 50+ Mbps, and guests can find other amenities, such as a gym and a business centre.
You'll also enjoy perks such as:
  • Buffet breakfast (surcharge), self-parking (surcharge) and a lift
  • Secured bike storage, a TV in reception and concierge services
  • Multilingual staff, a 24-hour front desk and a vending machine
  • Guest reviews say good things about the overall condition
Room features
All 173 rooms boast comforts, such as premium bedding and laptop-compatible safes, as well as perks, such as laptop-friendly workspaces and air conditioning.
More conveniences in all rooms include:
  • LED light bulbs and eco-friendly cleaning products
  • Bathrooms with eco-friendly toiletries and baths or showers
  • Wardrobes/cupboards, heating and daily housekeeping

Languages

Arabic, English, Filipino, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and public transport

  • Covered self parking on site (EUR 25.00 per night)
  • Wheelchair-accessible parking available
  • Height restrictions apply for on-site parking

Food and drink

  • Buffet breakfast available for a fee daily 6:00 AM–10:00 AM: EUR 23 per person
  • 1 restaurant
  • 1 bar
  • Room service available

Restaurants on site

  • View
  • Mellis

Things to do

  • Bike parking
  • Bike storage
  • Fitness centre
  • Full-service spa
  • Private picnics
  • Sauna
  • Steam room

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • Banquet hall
  • Lift
  • Free newspapers in reception
  • Front-desk safe
  • Vending machine
  • Water dispenser

Guest services

  • 24-hour front desk
  • Change of bedsheets (on request)
  • Change of towels (on request)
  • Concierge services
  • Daily housekeeping
  • Dry-cleaning service
  • Laundry facilities
  • Luggage storage
  • Multilingual staff
  • Tour/ticket assistance

Business services

  • Business centre
  • Computer station
  • Conference space (3358 square feet)
  • Meeting rooms - 6

Outdoors

  • Terrace

Spa

  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have any requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Lift door width (centimetres): 84
  • Hand-held shower head
  • Handrails in stairwells
  • Stairwell handrail height (centimetres): 112
  • Height-adjustable showerhead
  • Tile flooring in public areas
  • Wheelchair-accessible business centre
  • Wheelchair-accessible fitness centre
  • Wheelchair-accessible parking
  • 1 on-site accessible parking spaces
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible registration desk height (centimetres): 112
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Couples dining
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Smoke-free property
  • TV in lobby
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Air conditioning (climate-controlled)
  • Bed sheets
  • Blackout drapes/curtains
  • Heating
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bath or shower
  • Eco-friendly toiletries
  • Hairdryer
  • Private bathroom
  • Towels
  • Toothbrush and toothpaste (on request)

Food and drink

  • Espresso maker
  • Free bottled water

More

  • Bulk dispenser for toiletries
  • Connecting rooms available
  • Desk
  • Eco-friendly cleaning products provided
  • Energy-saving switches
  • Iron/ironing board (on request)
  • Laptop-compatible safe
  • Laptop-friendly workspace
  • LED light bulbs
  • Phone
  • Soundproofing
  • Water-efficient showers only
  • Water-efficient toilets only

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 11:30 PM
Minimum check-in age - 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival
This property doesn't offer after-hours check-in

Access methods

Staffed front desk

Pets

Pets are allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available.
Cots (infant beds) are not available

Payment types at the property

Important information

Fees

You'll be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: from approximately EUR 23 per person
  • Covered self-parking fee: EUR 25.00 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Facilities fee: EUR 5.00 per person, per day and includes use of: sauna; spa

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses a grey water recycling system and eco-friendly cleaning products
Safety features at this property include a fire extinguisher and a security system
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply

National rating

Hotelstars Union assigns an official star rating for properties in Germany. This property is rated 4 stars.

Property is also known as

Welcome Hotel Frankfurt
Welcome Frankfurt
Welcome Hotel Frankfurt
Best Plus Welcome Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel
Best Western Plus Welcome Hotel Frankfurt Frankfurt
Best Western Plus Welcome Hotel Frankfurt Hotel Frankfurt

Frequently asked questions

Is Best Western Plus Welcome Hotel Frankfurt pet-friendly?

Yes, dogs are allowed at this property. There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much does it cost to stay at Best Western Plus Welcome Hotel Frankfurt?

As of 15 Jun 2024, prices found for a 1-night stay for 2 adults at Best Western Plus Welcome Hotel Frankfurt on 14 Jul 2024 start from HK$492.28, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Best Western Plus Welcome Hotel Frankfurt?

Self-parking is available for EUR 25.00 per night.

What time is check-in at Best Western Plus Welcome Hotel Frankfurt?

Check-in start time: 3:00 PM; check-in end time: 11:30 PM. After-hours check-in is not available.

What time is check-out at Best Western Plus Welcome Hotel Frankfurt?

Checkout is at 11 AM.

Where is Best Western Plus Welcome Hotel Frankfurt located?

Located in Innenstadt II, this spa hotel is within 1 mile (2 km) of Frankfurt Trade Fair, Congress Center Messe Frankfurt and Festhalle Frankfurt. Rebstockpark and Financial District are also within 1 mile (2 km). Leonardo-da-Vinci-Allee Tram Stop is only a 2-minute walk and An der Dammheide Tram Stop is 7 minutes.

Best Western Plus Welcome Hotel Frankfurt Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 272 out of 701 reviews" "
Rating 8 - Good. 297 out of 701 reviews" "
Rating 6 - Okay. 79 out of 701 reviews" "
Rating 4 - Poor. 34 out of 701 reviews" "
Rating 2 - Terrible. 19 out of 701 reviews" "

9.0/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place but construction on some side of the hotel
Stayed 2 nights in Mar 2024

4/10 Poor

Surpreet

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Found a needle in the bed. The bedsheet was not changed, after asking them to. It was already dirty, when we arrived at the hotel. After telling the staff about it, they said the housekeeping is not here anymore and they can’t do anything about it. We were there for 2,5 days and I slept without a blanket. The only nice person in the staff, was a young, tall boy in the early shift and the indian guy in the night shift.
Stayed 2 nights in Apr 2024

10/10 Excellent

Rizkallah

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Great place for a couple of nights. Value for money perfect.
Stayed 1 night in Mar 2024

6/10 Okay

Jayesh

Business traveller
Liked: Cleanliness, staff & service
Deliberate overcharging
Incredibly disappointed as I paid booked and paid for 3 Junior Suites for 3 nights to accommodate 5 colleagues on a business trip. On arrival we were told that there were no Junior Suites available and we would be given 3 Standard Rooms instead. The receptionist confirmed that there was a substantial difference in the room rate between a Junior Suite and a Standard Room and that they could not refund the difference themselves as I had made a booking via Exepedia (I thought I made and paid for the booking via this site) and they would have to make the refund. On my return, I informed Hotels.com of the situation and asked for the appropriate refund. They said they would aske the hotel for the amount and 2 days later replied that the hotel refused to entertain a refund and there was nothing they could do. This is unbelievable. They offered, reserved and took payment for a Suite and on arrival only provided a Standard Room. Knowing that with the city totally flooded by visitors to the largest trade fair in the world there was no rooms available anywhere in the center of the city, we had no option. This is the worst billing experience i've had at any hotel anywhere and Best Western should be ashamed of scamming extra money from guests by falsely charging for rooms they did not provide. I will be taking this up with my credit card company to get satisfaction.
Stayed 3 nights in Jan 2024

10/10 Excellent

Salman

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2024

10/10 Excellent

T

Stayed 3 nights in Jan 2024

10/10 Excellent

Markus

Stayed 1 night in Dec 2023

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

6/10 Okay

Gunchul

Stayed 2 nights in Dec 2023

10/10 Excellent

SANGWOOK

Stayed 4 nights in Nov 2023