弗倫茲伍德拉昆塔套房酒店住宿 | 熱門酒店限時優惠可低至 HK$688

「Everything else was totally fine, but the deposit refund is so slow! I checked out of this hotel two weeks ago, and that $50 deposit still hasn’t been returned to me. Messaging them on Expedia didn’t help at all either.」

「During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness. I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually...

「Ac broken Dirty mattress Bugs Unhelpful staff Room stinks」

「Have stayed here multiple times over the years with very satisfactory experiences. Staff were friendly, courteous and helpful. Room was clean and comfortable. The only criticism was the minor inconvenience of a couple of burnt out lights.」

「The grass in front of the motel badly needs to be mowed. Bad curb appeal for the potential customer. The American flag flying on the flagpole is extremely frayed and needs replacing. It’s disrespectful to the American flag. Absolute average experience. Can’t recommend this particular hotel.」

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