弗倫茲伍德拉昆塔套房酒店住宿 | 熱門酒店限時優惠可低至 HK$699

「The room was clean. The tv had plenty of options. Breakfast was good. The only problem I I incurred was the air conditioning. It was not cooling when I arrived around 8:00pm. By the time we went to bed it still was not cooling. Each time I called, the front desk said they were resetting it but that did not work. Finally around 11:00pm I got dressed and walked downstairs and the clerk said the previous clerk had it set on “auto” and she changed it to “on.” Finally the air cooled the room...

「Everything else was totally fine, but the deposit refund is so slow! I checked out of this hotel two weeks ago, and that $50 deposit still hasn’t been returned to me. Messaging them on Expedia didn’t help at all either.」

「The stay for 2 nights was great. The room smelled a little wet like mildew but outside of that the room was advertised and served us well. Staff was very friendly and helpful.」

「My room was fine. The tub faucet I guess was broke there was NO cold water and I know unusual the hot was scalding. Had to change rooms so we could bathe. Next room the toilet handle was broken and would barely flush. Over all it’s nice just needs some maintenance. Breakfast was pretty good as well.」

「During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness. I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually...

「Good place to stay」