弗倫茲伍德拉昆塔套房酒店住宿 | 熱門酒店限時優惠可低至 HK$649

「Tried checkin」

「Everything else was totally fine, but the deposit refund is so slow! I checked out of this hotel two weeks ago, and that $50 deposit still hasn’t been returned to me. Messaging them on Expedia didn’t help at all either.」

「During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness. I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually...

「Smelled liked cigar」

「The breakfast was a nice hot breakfast with biscuits and gravy eggs, sausage, and waffles plus bagels, fruit, yogurt and granola. The staff was very nice and accommodating. AC worked great with our room down to 62 at night! Room was spacious and the King bed was very comfortable」

「The property is severely outdated & the room had a terrible stench. Additionally, you could term the rooms were not cleaned properly. After checking in we went to the room & left to go back out and all my information was still sitting on the front desk. I had to call the receptionist to remove it. Do not stay here.」