弗倫茲伍德拉昆塔套房酒店住宿 | 熱門酒店限時優惠可低至 HK$699

「We spent the weekend here. It was nice and quite, the breakfast was good and had a nice variety. I would definitely stay here again.」

「Everything else was totally fine, but the deposit refund is so slow! I checked out of this hotel two weeks ago, and that $50 deposit still hasn’t been returned to me. Messaging them on Expedia didn’t help at all either.」

「During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness. I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually...

「Here’s a concise review under 1500 characters: I was very disappointed with my stay at this hotel. The entire property had a strong odor that smelled like backed up toilets mixed with mildew, which made the environment extremely unpleasant. The pool was dirty and clearly not being maintained properly. The elevator was not working during my stay, which was a major inconvenience. What made the experience worse was the lack of customer service. Despite these issues and me paying for the...

「I stayed there 3 nights and my room was never cleaned, they claimed It was because I added 2 extra days and they only clean every 3 days of staying there, other than that everything was nice」

「Very clean. Our room wasn’t ready when we arrived and they found us another room.」