弗倫茲伍德拉昆塔套房酒店住宿 | 熱門酒店限時優惠可低至 HK$700

「Everything else was totally fine, but the deposit refund is so slow! I checked out of this hotel two weeks ago, and that $50 deposit still hasn’t been returned to me. Messaging them on Expedia didn’t help at all either.」

「Great staff」

「The room was not cleaned each day during my 3 night stay. No one was at desk to check out this morning.」

「The property was neat and clean. The room was clean and well stocked. The staff were very professional and helpful」

「During my check-in yesterday, I noticed that the bedding (bed sheets, duvet cover, and pillowcases) did not appear to have been freshly changed. After contacting the bedding, my skin became itchy, which raised concerns about cleanliness. I reported this to the front desk, but initially, the concern was dismissed based on photos, and I was told that no replacement could be arranged because only one staff member was on duty. After I reiterated my discomfort and hygiene concerns, I was eventually...

「Front desk worker was amazing I forgot her name definitely gave me that home away from home feeling housekeeping was ok except every time I asked for facecloth she said she didn’t have any like brushing me off but everrt」