「The front desk asked us to call hotel.com to solve some system problems for them. It was your job not us, we were just guests!
I stood at the front desk for almost 30 mins doing nothing Just because its problem in the hotel! 」
「We've stayed at many casino hotels, and this was most definitely the worst. Upon arrival the music up front was so loud we could barely hear the woman talking at the front desk. We got up to our room & discovered no fan in the bathroom, no outlets or phone plugins of any kind on the nightstands, bedding was thin, and no in-room coffee pot (which was mis advertised). They provided coupons for the coffee shop in the lobby, but the inconvenience of that is huge when you want to stay in your pajamas...
「excellent service front desk really friendly the only thing my ac wasn’t working but I didn’t use it. and the room phone wasn’t working either everything else excellent exciting to go back」
「Found a roach my first night. The staff did not replenish the coffee in the room and the eggs for breakfast did not tast like eggs. I guess that's what you get when booking a cheaper hotel.」