If you are a light sleeper like me, do not stay here. This hotel has a weird design where 8-10 of the rooms are on the same level and extremely close to the lobby. I asked for a quiet room when checking in, and the staff told me she is not aware of any non-quiet room on her property. And of course I was assigned to one of these rooms that is 30 feet away from the front desk, 20 feet away from the breakfast area and 10 feet away from the elevator. The result is, I was listening to every single conversation people in this hotel was having, from 6 am in the morning until about 2 am the next morning. People laughing, kids running around, housekeepers walking around with vaccums, etc etc. There was not a single second of quietness in the room. And you can't even complain, because all these people are just making noise in reasonable areas. Barely had any sleep throughout of the stay and was having very limited energy to enjoy the trails at smokey mountain as a result.