Upper Hutt Gentian Reserve Hotels

"Friendly staff and extremely helpful with any needs that arose."

"The staff at reception were prompt with the check in, the room was lovely and clean and we could sit outside for a drink. The walkway across the road is great to unwind. Food at the end of the road was excellent."

"Restaurant meal was exceptional! "

"Clean room, safe where you only enter with pin number or key. "

"The staff had everything in order for a late arrival. Very smooth. My only negative would be there were no instructions on how to turn on the spa bath. I will say even without the bubbles it felt wonderful after a long travel day!"

"Good"

"Waited in reception for 20 minutes before being seen by the receptionist that had no manners and demanded everything, room was filthy and not what I had booked for, came back to the accommodation the next day later in the afternoon and rooms had still not been cleaned. Overall I give the motel a bad rating & definitely won’t be staying there again or suggesting to anyone. "

"Room was clean & tidy. Downfall was bed was sagging in middle and ranchslider needed to be lifted to roll closed"

"Midnight check in no issues. Room clean and staff great. "