Los Angeles Gersten Pavilion Hotels

"Shuttle to airport came after 45 minute"

"I paid for two nights because I knew my flight was arriving early morning, this was communicated to the property way ahead of time and a room wasn’t kept but my money was. Breakfast options are poor if you have gluten or egg allergy. In 2026 we can do better. "

"Great chic hotel near LMU. Stay here every time I come visit my LMU student..friendly staff, yummy food and great atmosphere..clean rooms!"

"Much nicer property than what i had expected. Great value. Included a fast shuttle service to the airport and a pretty good breakfast. Rooms were very big, well layed out, and was easy to stream to tv from phone. Would absolutely stay again. "

"We only stayed 1 night but our room was really big and it was super comfortable. Would definitely stay again!"

"From the moment we arrived (we came from another hotel that wasn’t clean or friendly) the staff was wonderful. Monica was kind, friendly, welcoming and truly a delight. The bra staff were great and the pool is amazing. My kids had the best time. So much so that I’ve made the decision to switch all of our corporate reservations to Sheraton hotels going forward."

"All hotel areas were very clean and neat. Our only recommendation is to offer airport shuttle, because sometimes it is very inconvenient or expensive to rent a car or pay for taxi or Uber."

"Across the street from the airport and the restaurant serves dinner after 10:30, which was unexpected and great! Efficient and clean and opted to walk to the airport instead of taking the shuttle, which was packed and not as frequent as I would have wanted. But the hotel was great!"

"Fancy looking hotel, staff was very friendly & helpful"