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Hotel Clad

3.5 star property
Travelers can soak in the indoor mineral hot spring after a day of shopping at nearby Gotemba Premium Outlets for a truly relaxing getaway

Choose dates to view prices

Hotel Clad offers a perfect retreat with its rejuvenating indoor mineral hot spring. Guests enjoy satisfying meals at the on-site restaurant and complimentary in-room WiFi during their stay. The attentive staff consistently impresses visitors with their helpful service.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
The current price is HK$1,150
HK$1,265 total
9 Jun - 10 Jun
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About this property

Hotel Clad

  • Hotel near Gotemba Premium Outlets
  • An indoor mineral hot spring (onsen), dry cleaning/laundry services and a restaurant are just a few of the amenities provided at Hotel Clad. Guests can connect to free in-room WiFi.
  • Other perks include:
    • Free self-parking
    • An electric car charging station, a lift and luggage storage
    • A 24-hour front desk
    • Guest reviews speak highly of the helpful staff and proximity to shopping
  • Room features
  • All 182 rooms have comforts such as air conditioning, as well as thoughtful touches such as free WiFi and safes.
  • More conveniences in all rooms include:
    • Free toiletries and hairdryers
    • Heating, daily housekeeping and electrical adapters/chargers

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HK$1,251 total
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Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 8:00 PM
Minimum check-in age - 20

Check-out

Check-out before 10:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools
Dinner is not included in the Half Board rate plan for children age 3-5 years old.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 2 years, can stay for free if using existing beds when occupying the parent or guardian's room

Payment types at the property

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The Japanese Ministry of Health, Labour and Welfare requires all international visitors to submit their passport number and nationality when registering at any lodging facility (inns, hotels, motels, etc. ); additionally, lodging proprietors are required to photocopy passports for all registering guests and keep the photocopy on file
Please note that some properties do not permit guests with tattoos to use the on-site public bathing facilities
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Frequently asked questions

Is Hotel Clad pet-friendly?

No, pets are not allowed at this property.

How much does it cost to stay at Hotel Clad?

As of 20 May 2026, prices found for a 1-night stay for 2 adults at Hotel Clad on 9 Jun 2026 start from HK$1,150, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking at Hotel Clad?

Self-parking is free at this property.

What time is check-in at Hotel Clad?

Check-in start time: 3:00 PM; check-in end time: 8:00 PM. After-hours check-in is not available.

What time is check-out at Hotel Clad?

Checkout is at 10:00 AM.

Where is Hotel Clad located?

Situated in Gotemba, this hotel is within 3 miles (5 km) of Gotemba Premium Outlets, Chichibunomiya Memorial Park and Fuji Bussharito Heiwa Park. Dongshan Lake is 2.4 mi (3.9 km) away.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on selected room rates because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.4

Property conditions & facilities
Rating 10 - Excellent. 551 out of 833 reviews
Rating 8 - Good. 204 out of 833 reviews
Rating 6 - Okay. 55 out of 833 reviews
Rating 4 - Poor. 15 out of 833 reviews
Rating 2 - Terrible. 8 out of 833 reviews

Reviews

Verified

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spa was excellent beautiful hotel!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

FLORA

Liked: Cleanliness, property conditions & facilities
Nice room with a view of Fujisan, lots of amenities and enjoyed both public and private onsens.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

George

Liked: Cleanliness, amenities, property conditions & facilities
Awesome room… fantastic view of Mount Fuji
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

zorigoo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location and onsen is fabulous
Stayed 1 night in Jul 2025
Verified

4/10 Poor

lawrence

Liked: Cleanliness
Disliked: Amenities
Long walk to get to the hotel, esp'ly with luggages, seems like only those who drive are welcome, you'd think hotel got shuttle from bus station to hotel front, but they don't. Then, once all restaurants close at the same time as the stores in outlet, you got no other options but to eat at the hotel's restaurant which only offered buffet at 5500Y/person; that would not have been a problem if they offered decent food, but no, way worse than food court quality, which made the whole experience less than decent. The view and the hot springs are the only good things left with this hotel.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

CHIA YEE REBECCA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and love the hot spring
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Christine

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful room. Nice hotel. Good amenities
Stayed 1 night in May 2025
Verified

10/10 Excellent

TAT KIU DANIEL

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excellent hotel with nice facilities and shopping mall nearby
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

zorigtbaatar

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Location with SPA is wonderful.
Stayed 1 night in Jan 2024
Verified

8/10 Good

Clarence

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel Clad had such an amazing view of Mt. Fuji. Had a great stay and it was nice that it was right beside the outlet mall.
Stayed 1 night in Nov 2024
Verified

10/10 Excellent

ying ying

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’d like that they have a good view of Fuji mountain and the place is clean and comfy ! Onsen was the best ! Some of the staff are very friendly and some are not .. oh well I don’t ask too much but I enjoyed my stay anyway
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Tiffany

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love that the outlet shopping was just across from the hotel
Stayed 2 nights in Oct 2024
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a pleasant stay and the staff were nice, highly recommended
Stayed 1 night in Dec 2023
Verified

10/10 Excellent

james

Liked: Cleanliness, amenities, property conditions & facilities
The view of Fuji mountain and the hot springs
Stayed 1 night in Mar 2025
Verified

8/10 Good

Kanthat

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Close to outlet.
Stayed 1 night in Mar 2025
Verified

8/10 Good

Agnes

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice big room with easy accessibility
Stayed 1 night in Jan 2025
Verified

10/10 Excellent

Siu Shun Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Perfect location for shopping. Also love the onsen and massage service at the hotel.
Stayed 1 night in Sep 2023
Verified

8/10 Good

nelson

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The Hotel is nice and clean..moderate space ..staff are polite
Stayed 2 nights in Jun 2024
Verified

10/10 Excellent

Caleb

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great option particularly if you’ve rented a car and/or plan on day trips around Fuji
Stayed 4 nights in Oct 2024
Verified

10/10 Excellent

YanKit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great lobby view of mt fuji. Free onsen use for guests and very convenient location to GPO
Stayed 2 nights in Apr 2024
Verified

10/10 Excellent

Jin

Liked: Cleanliness, staff & service, property conditions & facilities
I like the Fuji mountain view of our room and also outlet mall next to it, the hot springs are fantastic.
Stayed 1 night in May 2024
Verified

8/10 Good

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel to stay overnight at Gotemba. With access to the spa in the same building. Location is great and full of amenities. Only complaint is the in-house restaurant which offers buffet only and at a very high price. They used to offer great à la carte option, too bad that’s not available any more.
Stayed 1 night in May 2025
Verified

10/10 Excellent

hina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love everything about this hotel, no complaints only good things to say ,feom staff to facilities everything was perfectly fine
Stayed 1 night in Aug 2024
Verified

10/10 Excellent

Sai Cheong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Prefect Fuji Mountain View Good location next to the outlet Free parking
Stayed 3 nights in Sep 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, property conditions & facilities, room comfort

Nice & Clean rooms, Mt. Fuji View,

The hotel is nice and clean. The onsen with view of Mt. Fuji is a plus. The hotel is also next to an outlet (easy access).
Stayed 1 night in Feb 2024